Absolutely unprofessional staff. Liena was rude, condescending, and spoke over me. She tried justifying violating HIPAA laws in front of other parents and families waiting. Absolutely would not recommend this office as a result. The providers are very nice, which makes it a shame. read more

Very disappointed with office staff today. We checked in online, confirmed our arrival online, came 30 minutes before our appointment time just to check my son's wight and blood pressure for his medication refill. One hour later still waiting to be see and all I am getting from the office lady that they are busy. All patients after us have been seen and we are still waiting. read more

This is overall a pretty good practice, that's are things here and there that needs improvement but overall the docs all are mostly great. Been a patient fir 6 years and now that we are moving I realize what I am going to ge kidding. Thank you for taking care of Noor and Zayn!!! read more

Avoid at all costs. There are some decent doctors there but so long as they continue to employ Dr Cornely, you can not entrust your child to their care. When our five year old's breathing problems were being compounded by forced masking to the point where her safety was being jeopardized, Cornely declared that if she couldn't be masked then she did not deserve to be educated. Our five year old daughter. We filed all of the complaints one would expect but no action was taken by the practice. She has no business practicing medicine and Kings Bay should be ashamed of themselves. read more

Dear Kings Bay Pediatrics, I first met with Dr. Norman Goldberg for our prenatal interview. I really loved your office and Dr. Goldberg from the get-go!! I think it's awesome that there are 2 entrances, one for well kids and one for sick kids, so that healthy kids don't catch anything in the waiting room. The other thing I really love is your close proximity to our house. We can walk here on a nice day, which I think is perfect, and in an emergency, you're only a 2 minute drive (if even). While we were in the hospital, when Avery was first born, I was visited twice by Dr. Paul and once by Dr. Dones. Dr. Paul is an older gentleman, very smart, knew his stuff and was no-nonsense. I appreciated his style and was pleased with the way he came in to ensure to meet me (the first day I was knocked out on meds and couldn't move too much due to the C-Section). I found that very professional and courteous. He was also very gentle with the baby and handled her with care. Dr. Dones is a younger woman, who also has a no-nonsense attitude. She visited us on the second day. She was concerned for the baby's weight, as it seemed that maybe Avery wasn't eating enough (I was getting the hang of breastfeeding) and I appreciated her concern. She seems like a very good doctor who takes her time to analyze before making comments. Once out of the hospital, I had to return to your office on Avery's 5th day of life. We met with Dr. Tucker, who we absolutely adore! He was so wonderful with Avery and really reminded me of a Patch Adams type of doctor. He genuinely loves his job and it shows in how he handles himself and his patients. Avery loved him too, which made me very happy. I was even more pleased to know that she had gained weight and was healthy. It's nerve-wracking having a newborn! Especially as a first time mom, so I felt like we got a good report card. ;-) I am quite pleased with this entire practice. Very happy to have found such a wonderful team. I am also on board with your philosophies and practices, in regards to vaccines and general care., even though I was hesitant at first. We go back for another visit tomorrow, her 2-week check up! Looking forward. Happy Baby, Happy Mommy, SabrinaAnna* read more

Kings Bay Pediatrics - Dr. Tucker and his new patient Avery! - Pediatricians Near Me - Miami, Florida

The doctors seem good. But it's the waiting that tortures me. Eight times out of 10, I wait at least 30-45 minutes past my appointment time. I've tried getting there at different hours and days, but it's always the same. The couple of times that my husband went though, he didn't have a problem. Go figure. Other than that, the doctors seem ok. read more

I only go because it is a new, clean facility in a safe neighborhood conveniently located in Pinecrest -where I live. Until we get a better insurance policy, its either this or CVS Minute Clinic for our child's care. However, we receive virtually no benefit from our visits. When my children need real care, we visit CVS Minute Clinic - which is most of the time - when my kids are sick or need a vaccine or Covid test to return to school, because Kings Bay often makes excuses such as "we do not have enough Covid tests, sorry, you'll need to go elsewhere for it" or "sorry, we don't have any walk ins today". Also, forget asking them for a referrel to send to a specialist which btw you have to find yourself (Kings Bay hands you a list of outdated providers mostly for adults, not even children), they keep delaying and nothing ever gets done. Kings Bay Pediatrics has done virtually nothing for our children and I have often left asking myself "why did we bother going here... again?. read more

We have had nothing but good experiences here. Our three children have been seen by Dr. Goldberg, Dr. Keller, Dr. Sierra, and Dr. Cornely. Every single one of them has been kind, patient, and has taken their time with our kids. The staff in the front is always extremely kind and attentive, love them! read more

I wish that my doctor's office was as efficient as this place. They have a sick side and a well side. If you are sick you will get an appointment the same day unless it's after 4 pm M-F or after 11 am on Saturday. They are closed on Sundays. You will definitely be in and out in an hour. All the doctors are fantastic!! I love them! read more

I am giving 5 stars because of Dr Cornelly. I cannot say enough about her. She is extremely nice and genuinely cares about her patients. The nurses are wonderful as well and my daughter loves everyone there. I have seen a couple of other doctors and wasn't crazy about the experience with either one. I didn't feel like they cared much and seemed like they were just reading me a page from a book instead of taking the time to get to know my child. Other wise I can't complain. The office is very clean and orderly and sick and well kids stay on opposite sides of the building the entire time. read more

My son has been really sick with flu like symptoms for a few days and wasn't getting much better. My wife takes half a day off work to take my son to his appointment which was CONFIRMED over the phone for a the date she shows up. Upon getting there she signs in and waits. After about 20 minutes they inform her the appointment was for the following day. They apologize for the mix up but thats all they did. There weren't able to accommodate for their mistake even though they saw how sick my son was. They shouldn't be in pediatrics if they have no compassion for children. I would give them zero stars if I could read more

I only take my kids to Kings Bay to see Dr. Keller. She is amazing with them and they are very comfortable with her. That said, the staff, nurses, and other doctors are also caring and patient on those urgent occasions when Dr. Keller is not available. read more

It is hit or miss with the Doctors in terms of care and competency. Our kids went there for several years but the decline in care has been too severe and we will not allow them to be seen anymore. We had many positive experiences with caring physicians but one or two bad apples spoil the bunch when it is a group practice like this. As an aside, the office is poorly run. Bottom line, I would not recommend entrusting your child to their care. read more

I had a really bad experience with my newborn, we wanted a check up for our baby, however bcuz she was in the insurance under my care they make pay $150.00 that I would get at some point once my baby is in the insurance, (by the way is been 3 months and I did not got my refund). Once the doctor came to see my baby, she noticed she didn't had the vaccine that is offer at hospital once baby's is born ( is an option is not mandatory) since we wanted to wait for the vaccine, the only thing that they care is to give shots to the kids (I recommend you do your research why they only care about this) and yes they the check up on my baby but they make sure to let you know, if you don't follow the vaccination list don't even bother to come back, so basically if you are like me that want to follow your own list of vaccine for your child, don't bother to visit this place, I wish I could say they were nice but not even. (I'm happy to report that I found a really respectful, caring pediatrician office for my daughter). read more

The best pediatricians in Miami! Very compassionate and caring with my kids. They are very thorough and truly listen to parents concerns.

We love Kings Bay Pediatrics. I went there until I was 21 and it only made sense to take my kids there as well. All of the Doctors are great. They have always been very thorough and attentive. read more

Dr Flicker was mine, my husband's and now my daughter's pediatrician. And though he was my first choice, it almost didn't happen. I was not an easy first time mom. I researched a lot, had questions and opinions. I wanted to wait a little before starting vaccines, give fewer at one time and space them out a bit more. I was caught up in the Autism worry. But Dr. Flicker's office (there is a group of pediatricians that work together in this office) do not take new patients unless they agree to the recommended vaccine schedule. Hard choice for me. The pediatrician I want, or the vaccine schedule I want? Well, they changed my mind. And that is no easy thing to do. I live in Miami. We have 3rd world immigrants coming over, legally and illegally, all the time. Many of them are not vaccinated. I simply can't afford to let Joey go unprotected in the environment we live in. I'm really glad that I found a doctor's office more opinionated and stubborn them me. Especially since we both have best interest of my child in mind. There are quiet typical in: 1) Sick side & well side. 2) Nurses give shots, not doctor (you don't want your child to be afraid of the doctor.) 3) Plenty of time to talk to the doctor about any questions you might have. 4) You can call and talk to the nurse practitioner any time for the minor questions about teething, black eyes, constipation, Tylenol doses... 5) Regular check up and vaccine schedule (2, 4, 6, 9 months & 1 year) 6) If you are just coming in for shots and no check up (think flu shots) you don't even need an appt., just come in. read more

Do you think an 18 year old should switch from a pediatrician to a regular GP ? I did, but didn't expect, that after four kids and 16 years, the door would be slammed in my face! How sad that the staff at Kings Bay chose business over the well being of my child. Three months after switching doctors, I requested a second opinion from them and they refused. Since I had left them, they wanted nothing else to do with me. Wow! read more

Drs are really good. I have no complaints on any of them. The favt that you can call and get an appointment the same day for a sick visit is very convenient. Sometimes the wait is a bit long, but not anything truly horrible. read more

We recently moved to Cuter bay. As a mother of now three it was imperative to find a good pediatrician near by. We were refereed by moms in a mommy group online. I am so glad that for once I listened lol The wait time was under 30 minutes, the staff is friendly and explains everything in full detail. The doctors bedside manner was wonderful and incomparable to others. They saw my four year old and nine year old at the same time. Love this office. read more

I have been trying to change my child to this office for over a month. I had my insurance change the PCP to one of the doctors there and even though the insurance company gave them a confirmation number stating that it had been backdated to July 1st they are still refusing to see my SICK child. The office staff is absolutely rude and it is unacceptable for them to refuse a sick child even when the insurance company called stating that the doctor was the primary care. I would never suggest this office to anyone with a child as they are negligent in refusing to care for a sick child. read more

Best office ever! Love the Doctors and staff! Highly recommend. Clean office, opens Saturdays for sick appointments.

They are very good and fast. I love that if your child is sick you can make an appointment to go the same day without having to wait in a waiting room all day. They are very good with kids and caring. read more

I agree with another Reviewer is that this office is definitely run-of-the-mill. The customer service is terrible, I'm not sure if they're hiring high schoolers or if they're just not training people properly. Most of the Physicians are average with the exception of Dr. Keller who I like, but she is usually overbooked. She is caring, knowledgeable and treats me as a partner rather than someone who isn't knowledgeable about the care of their own children. If I Had the Time and opportunity to research another office and Trek my three children there I definitely would. read more

Great doctors and nurses and front office staff but waiting times (both for appointments and once in the surgery) is horrendous.

The staff and doctors at Kings Bay Pediatrics are always so kind, patient, and very efficient. They do their best to accommodate the needs of your child. They are so good to follow up when your child has an issue. They are the best in Miami. read more

We started coming here after having a problem at the last Pediatrician's office we went to. I'm so glad we switched. This office is hassle-free. Its never a problem to get an appointment. You never have to wait long for said appointment. The office staff is friendly. The nurses are friendly and knowledgable. The doctors are great with kids and accommodating. I will take my kids here until they are no longer kids. read more

The staff in this organization is one of the worse I have ever had to deal with! We were trying to find a new pedetritian and after making an appointment with one of the doctors for a consultation, the staff refused to see us because we had not had the release of his medical records. We were not sure if we wanted any of the doctors to be our pedetrician but without the release, they wouldn't even see us. The staff made us feel like we were not welcome and that we needed to leave. Unbelievable! read more

I absolutely LOVE Kings Bay Pediatrics I drive over 30 minutes just to keep them as my pediatricians ! I was originally recommended to Dr Goldberg who is AMAZING but quickly fell in love with the rest of the Dr.'s . My first daughter was visited by Dr. Doones and Dr . Escobio at the hospital and I continued to see Dr. Escobio for our regular check ups, although I completely and whole heartedly trust each and every Dr at this office. My one complain is that at times the staff up front is rude but the last time I visited there were cbanges to the staffing and it was def for the better :) Pros: Well & Sick Side Saturday Appts Available Cons: If you late they may turn you away and request you make an another appt usually it's not something that would bother me but when driving over 30 minutes (no traffic) and with MiamI traffic I usually take over an hour to get there so if I am 10 minutes late and turned away it really urkes me. read more

Highly recommended to us and still trying to figure out why! Staff is completely lost and do not care about their patients. Have had Dawn help me a few times but everything in this office takes WEEKS. If you are faxing something, fax it twice or more, please! They NEVER receive that first one. Today, I called at 8:35 AM and got the after hours, I asked an older lady with raspy voice why was I in "after-hours" if they open at 8:30 to which she replied that most of them arrive at 8:45 ans that I should wait and HUNG UP ON ME. I am still in disbelief of the lack of etiquette and professionalism in this office. read more

I have had a great experience with all the doctors & nurses at Kings Bay Pediatrics... but their staff needs some manners! When my baby was born she needed some additional care and as she was born during the holidays there were some issues with her insurance... don't know why she was taken out shortly after being enrolled. I called to make an appointment and the receptionist was very rude (to a borderline post partum depression with a baby that was not gaining weight) and told me that I couldn't simply had an appointment. I guess that if there are issues with insurance, they should at least give you an option to pay the appointment in full... fortunately the situation was corrected and my daughter could receive medical attention but it was very stressful to manage at that time. Today, almost 2 months later i had another unpleasant situation with the receptionist again... I called to ask for a phone consultation with a Nurse or Doctor and the receptionist was very rude again... You have to consider that your work considers dealing with new parents and sometimes nervous parents for the health of their child... if you're unhappy with that then you should look for another Job that doesn't require dealing with people. As I said at the beginning... Nurses and doctors have been amazing, but the fact that I have to go through this type of situations every time I need to call the pediatrician makes me think that maybe I should look for other Pediatricians for my daughter. read more

We can't say enough about Dr. Keller and the staff at her office. She practices at Kings Bay Pediatrics where I actually was a patient my entire childhood. She has been amazing with both of our children. Patient, kind, knowledgeable, professional, great attention to detail, even early morning calls to check on them after being seen in her office, who does that any more? In a world where so many doctors seem overbooked and just too busy to really give your their full attention, she takes her time never making us feel rushed and answers all of our questions. She and the staff at Kings Bay are top notch and we would recommend her and Kings Bay to anyone looking for a Pediatrician. Their new facility is a bonus, very nice, although I'd take my children to her no matter where her office was :-) read more

Amazing office all around! I have been going there for 8 years and have loved them since day 1.

Dr. Squires is the most impatient and not caring doctor I have ever seen. We are first time parents and we come from a different culture. So during our first visit with her we asked a lot of questions. Even with some language barrier, I was pretty sure I expressed my concerns about my newborn son clearly. However, the whole Q&A process, she showed the face like saying: why do you bother to ask a question like this? Like we are supposed to know everything. I am actually an RN and my husband is a math Phd working as a data scientist, so I think the questions we asked were pretty reasonable. We are not stupid, we are just two new and concerned parents. I actually don't care about the staff's manner, even though theirs is really bad. I just want to get my son a good pediatrician. I am looking forward to see Dr. Keller next visit and will try to avoid Dr. Squires. Ps: this is my first time to write a negative review. read more

Our family has seen the original Doctors of the practice since 1975 however over the years, the office staff has deteriorated. They have the worse front desk staff. They act as if they are annoyed all the time and are not welcoming at all. I hope the Management improves and works on their front desk- the owners have no clue how many referrals they are loosing due to the poor customer service! The Doctors are nice and seem caring and I do like the after hours service of a Nurse calling back but their office staff could be much better read more

I love Kings Bay Peds because the doctors and nurses are amazing! Down fall would definitely be that the front desk isn't so welcoming and personally has made me feel lost. Also, the wait is sometimes long. read more

Very unfriendly unwilling to give comparison considering they are there to give aide to the sick. There office staff is heartless not will to give any assistance in a time of need. I will take my child there ever again. read more

My husband was seen by the original team of doctors at Kings Bay Pediatrics. When he found out they are still in business, he naturally wanted our newborn to go there for well visits. So far we have seen Dr. Keller, Dr. Llanos, Dr. Paul, and Dr. Goldberg. We have seen them at hospital after our son's birth and at well visit appointments. They all been so gentle and kind. As a new mother I have a million and one questions for the doctors - so far everyone has taken the time to answer my questions and encourage me along the way. Not to mention they are all advocates of breastfeeding. I also love that they have healthy entrance and a sick entrance in order to avoid getting little ones needlessly sick. They also have Saturday walk-ins for sick kids which has already served us greatly. read more

Dr. Goldberg, Dr. Flicker & Dr. Escobio are all excellent physicians at Kings Bay Pediatrics. Different personalities and approaches but simply fantastic at listening, assessing and treating children. Patient and practical with a caring touch. I have always been able to get an emergency appointment and they are open half days on Saturday. Referred me to a A+ allergist when I needed one. They even have two separate waiting rooms, one for sick and one for well, so that the wellness check ups don't have your baby playing with children waiting to be diagnosed with bronchitis! Efficient office staff who are professionals. No matter how complicated the office visit & level of care, they have never charged me more than the basic co-pay whoch is something i wish i could say about more officres. Grateful to have discovered this office and the devoted doctors who work there. read more

I have been bringing my 2 daughters to this group for the last 14 years. We have had great experiences with Dr Goldberg, Dr Paul, Dr Keller and Dr Pinera Llano. However, Dr Madelyn Dones has been 'our' doctor. I can not compliment her enough. She is caring, compassionate, thoughtful, and thorough! She has pointed out a few things that less thorough doctors would have let slide. The nursing staff always make my daughters feel at ease. Nurse Nancy, Nurse Marilyn, and Nurse Heather are always kind and competent. It will be a sad day when my teenagers have to leave the practice and move on. read more