Best family owned pharmacy in town. They are kind, personable and always a joy to see. This place…read morehas so mu history here in beaumont,tx. I Pray they stay open. Guys please switch pharmacies to where you can build personal relationships and that actually feeding a family not a corporation. They also do compound Pharmacies.

I love this pharmacy. They are very friendly and always smiling. I love that when my doctor…read morecalls in my prescriptions. I can pick them up in usually 30 minutes or less.

The workers here are so nice and helpful they truly know how to make a customer happy and want to…read morekeep coming back. Even the vendors they have their saleing spectrum helped me out and are so nice

Extremely frustrating experience with this Walgreens pharmacy. I had multiple long hold times when…read morecalling, only to be hung up on twice after waiting. When I finally reached someone, the staff seemed uninterested in helping and did not want to take a message for the manager. I was told a manager might respond, but I never received a call back. Customer service and communication should be a priority, especially at a pharmacy where people rely on timely assistance. Being left on hold, disconnected, and ignored when asking to speak with management is unacceptable. I hope this location improves how they handle customer concerns and respects patients' time.

I stopped going to Walgreen for Rx prescriptions because they were always understaffed and I would…read morealways be standing in long lines with other stick people. Well two days ago I ended up at Walgreens because they were one of a few locations giving the 3rd COVID vaccine (Booster shot) so we went by since they said no appointment was not necessary. After soon paper work and a little wait (30 min) we got our shot and the tech person signed our paper work with the updated vaccine showing our 3rd shot. Then tonight I get an email from Walgreens that Congratulated me on getting my "1st" vaccine and letting me know they would notify me when it's time for my 2nd shot. Why can't they put in my Walgreens record that this was my 3rd shot (a Booster). I received my original 2 shots from the local health dept and I gave Walgreens the paper work showing the dates and the manufacture ( Moderna). There has to be a way to note this considering how important medical records are especially if it is used in the future to check if you have been vaccines for travel to other countries or other events. My medical records should be accurate. Just another reason why Walgreens has fallen out of favor with me.

the friendliest drugstore in town! whenever i go here they are always nice and kind! i applaud…read morey'all for staying professional even when you are overwhelmed with work, you are appreciated!

Can not talk to the pharmacy. I need to check on a medication and there is no way to speak to the…read morepharmacy. The website is a joke with no help at all. Much worse than Walgreens.

no stars. open 20 minutes late. then tell me I have to wait an hour for an antibiotic. Rude…read morecustomer service! I can't talk because I have no voice and the lady is trying to make me shout across the room. BAD experience.

Service was amazing! Lorena was the cashier and her customer service was phenomenal! I am going to…read morerecommend this store to everyone I know!

Will not answer the phone. They don't even let it ring. They have it set to go straight to…read morevoicemail. This means that if you want to transfer the prescription other pharmacies can't get through. That is absolutely ridiculous. The pharmacy itself can't fill it and we can't get a transfer. This medication is required for life and they should be legally required to handle these things in a timely fashion. Entire store should be shut down.

Horrible pharmacy. Does not open until 9 am closes at 8 pm. Since the pandemic. When calling to…read morelocate your prescription or if it was filled, they put you hold for up to 2 hours and then disconnect you when you are in the #1 position. This is a system put into place to only work behind the counter, not customer service. If you don't want to talk and answer important questions, why have a line directed to the pharmacy. Allow another division to look up the information.

Walgreen's at this location opens up at 6am.. Not true I went there twice and they was not opened…read moreso I decided to call and I waited until someone answered the phone and I asked her why the sign says they open at 6am and it's 6:30am and the door were not opened she replied the cashier is running late will be there at 7am...Will never go to that Walgreens again..

I usually go to the Walmart in Beaumont, but i was in Vidor so I decided to go to the one in Vidor…read moreand i must say it was way better than what i thought it would be and they still had the very helpful spectrum people in there, and they were nice as always

this place was so ass when i went bc they were out of every thing i wanted and the staff is so rude…read moreand disraspectful

My insurance forces me to go to a CVS. After years of using this location, I finally gave up. I…read morewill try a less convenient CVS location. This location has never filled my prescriptions without some type of issue that was caused by negligence. After being told that the prescription is ready, almost every instance has required multiple visits to the store. Not to mention, that the drive thru has one stall and it's always backed up. Today's refill took me three trips to the pharmacy and a call back to my doctor because CVS had lost my prescription. Never again!!

This location is crap. I booked the flu shot online for 430 yesterday afternoon. I got there at…read more4:20. In the app it says go to the pharmacy counter not the minute clinic. I stood at the counter for 10 minutes before somebody asked me if they could help me. There were four people techs playing grab ass an one pharmacist behind the counter that could see that I was standing there. Once I got registered with the clerk, she told me to go and sit in a waiting area for the pharmacist to draw up the shot to give it to me. I sat in the waiting area for another 30 minutes, which is now 10 after five. Then the pharmacist is insisting that I take the Covid booster, which I haven't had the other two Covid shots and not planning on getting the booster.

Good location, plenty of parking. The store seems a little messy/run down on the inside, but not…read moreterribly so. It never seems too terribly busy. Staff was helpful. Pharmacy went out of their way to get some items out very quickly.

black female clerk in the pharmacy was very rude & unprofessional to my husband, we are now…read morechanging pharmacies !

Ordering a Deli tray for a group of workers on Monday for a Friday lunch. I arrived at the store…read moreon Friday at the correct time. The person working the deli was chatting up a person in front of the counter. I waited then they went back behind the counter and told me just a few minutes while they cleaned the circular slicer. Then they asked what I wanted. I told them I was picking up an order that was promised to be ready at 11:30. They forgot to ask my name only telling me they were behind because they were short staffed. Never did they check to see if the order was ready just wandered around behind the counter. I sought management as I felt this was getting out of hand. After 30 minutes I asked what was going on as I had a deadline again "We're short staffed and behind on orders". I pointed out this was an order that was done on Monday. They began to ignore me. I sought out the manager again. I finally got in touch with management pointed out the poor service and delay that was now putting me up against the time wall. I pointed out that she shouldn't be seeing me as it was 30 minutes later and I was still waiting. The group I was delivering to had patients and meetings in the time frame and the clock had run out. Note they (Kroger) never asked my name nor checked to see if it was done. The deli clerk argued with me and I was no longer in the mood. The deli clerk offered me a refund for an Item I hadn't paid for yet. The folks I was delivering to were running out of time to eat. Finally the Store Manager asked my name and looked in the back and came out with a tray with condensation on it. This time my high school chemistry kicked in and it indicated it was in a cooler waiting to be picked up. I took the tray and was no charged for the order. This was Kroger at it's worse next to expired or past best buy dates on the shelves and there are a lot of those. Spending a sizable amount weekly there may not make a difference to them but I have choices and I will choose to go elsewhere or sever my ties with Kroger.

They had to call the "balloon" artist Kim, three times before she came to the desk. She took my…read morealready paid for balloons and went to blow them up and popped one Did not say sorry or get our money back or offer to do anything actually. Then as we were leaving, clearly We were annoyed, she said "Really" like we had done something wrong.