We shopped around for replacing the dated carpet with hardwood floor. We shopped big boxed stores…read moreand also a verity of stores up and down Dundas. Ultra Carper had the choices with patient and knowledgeable staff who found us the exact flooring we wanted - a very nice Jatoba natural Canadian made hardwood - at a very good price. It was installed within a week and we have been happy with it since. Thanks ultra carpet!

From the owner: Ultra Carpet is your one-stop shop for complete flooring solution. We specialize in hardwood,…read moreengineered, laminate, vinyl, carpet,and Persian and other rugs.

Karam helped us pick the right carpet for our lifestyle. He came out 2 days later to measure and 10…read moredays later, they installed our new carpet. it looks and feels great! Good value, lots of selection and expert installation. Can't go wrong!

Our carpet was installed today by Ray. We are very happy and the new carpet looks great. Sylvester…read moreour sales representative was very helpful in working with our budget while still choosing a good quality carpet. Both gentlemen were nice, kind, respectful. Would definitely recommend this store to anyone. Excellent customer service! Lisa W.

DO NOT TAKE YOUR AREA RUGS HERE FOR CLEANING. They don't actually clean them but charge you money…read more The rug I provided for deep cleaning literally still had fluffs and hairs on it when it came back after both the first and second cleaning.

Just left Alexanians on Dundas Street in Mississauga and very unhappy with the experience. I went…read morein looking for new carpet for our baby room as we are expecting very soon. They have advertisements all over the store of their "Spring Savings Event" that is going on. We found a great carpet we loved that was advertised for $3.99 a square foot including under pad and installation. We were all ready to get it until the sales person last minute informed us that because our room was under 300-500 square feet (not sure what it was since he kept flip flopping) that we would be charged an additional $250 for the installation. Obviously since the price advertised it including the installation with no mention of a minimum of square footage or any form of disclaimer of read the fine print we were not very happy about that. It wasn't until the fifth time we asked the guy that he mentioned this imaginary installation fee. We then asked for something either it be a contract or brochure or anything that states somewhere that there was this minimum and additional charge. Of course they have no proof of this... so are these additional charges a scam? Either way it was completely false advertising for ALL their carpets since none explained that the included installation isn't actually included. They didn't honour their advertising of $3.99 sq/ft INCLUDING installation. Overall, be very aware of these magically charges that aren't advertised. Definitely would NOT shop there again, customer service and satisfaction is not their priority.

Mark came to the house with many carpet samples. He…read moreexplained the pros and cons of each type of carpet in regards to our needs.The prices are very reasonable. The technicians did a very thorough job.They were very hard working and did an excellent job.The technicians were very polite and professional.They left the house in the same condition that was in when they arrived. The owner called after the work was completed to see how satisfied we were.A very customer care oriented com I highly recommend this company.

Great pre-sales consultation service. The installers were…read morein and out in under 2 hours and hauled out all my old carpet. Very attentive customer service after the job was done.

WARNING: Do Not Trust KB Rugs…read more I strongly advise anyone considering KB Rugs to stay away. They picked up my rug last November with no receipt, no documentation, nothing. After that, they completely stopped communicating. I called multiple times, around 40 times during November and December and never got a straight answer. At one point, they claimed their machine broke, and my rug "might" have been taken somewhere else--but they still couldn't tell me where my rug actually was. I have a photo of the pickup of my rug. When I finally went to the store, instead of returning my rug, they tried to charge me $200 for a replacement, then dropped it to $100. I paid it even though I shouldn't have--because I felt pressured and taken advantage of. The rug they gave me was of garbage quality, it's completely rubbed out and flattened where your feet go. Within three months, it was completely flattened, unlike my original IKEA rug, which lasted over five years. They refused to replace it with anything comparable and took no responsibility for losing my rug. This company shows no professionalism, no integrity, and no accountability. My high-quality rug is gone, and I was left with a worthless replacement and extra costs. Avoid this business at all costs.

Amazing , we are always so impressed at the quality of the rugs . Each piece looks high quality,…read more like a masterpiece for your home . The owners Nadeem and Arzish are so wonderful . Arzish worked so hard to find us the perfect product for our home. We really felt so comfortable and have developed a trust knowing we will be taken care of and very satisfied. Guaranteed we will be back for more purchases. Thanks again to KB rugs for a wonderful afternoon and for being so supportive. Ranie and Azan Khan

Unique place to visit. Excellent collection with wide range of designs!! Professional approach is…read moreicing on cake.

From the owner: Located steps from the Castlefield Design District, our 11,000 sq. ft. rug and carpet showroom is…read morehome to over 5,000 flooring pieces from across the world. Enjoy a wide selection of materials including wool, silk, cowhide, bamboo silk, art silk, polypropelene, polyester and viscose.We are a full service company helping you through the purchase, delivery and installation process of your new rug or carpet. Our passion is rugs and carpets and we are here to help you with all your flooring needs.Come and see our huge showroom of hand picked rugs and carpets today.

Very responsive and communicative! Did an amazing job…read moreinstalling this high quality carpet in my condo living room. Good price options to choose from and smooth process.

Sam, is an excellent professional and the wonderful new look of our apartment's floor, proves it…read more But, more importantly, Sam is a great human being. I believe that he was more concerned with any and all of our issues, than with the flooring work itself. And he finished the work one day before it was originally planned. Worth every penny!

They sold us really cheap flooring that had a lot of issues with it. Prior to purchasing my wife…read moreasked if it was good quality as the area it will be installed will be a high traffic area and the sales person (Colin) assured her it was good quality material. Their customer service is also horrible. They say they will call back and never do. Happened so many times that I lost count. After paying them a delivery fee to get it delivered, my installer started installing it in the first room, he immediately called me and said the pieces were not clicking correctly and were popping out. He explained over time that the flooring will start to separate if not clicked properly and will look really bad. I immediately contacted square foot flooring and sent them a video of the installation showing the issue. They vehemently denied there were any issues and blamed our installer. After getting tired of waiting for them to call back, we drove 45 mins and met with them and they gave us (bs) explanations. We gave them the benefit of the doubt, and had our installer go there in person the next day and "learn" from the owner. Our installer tried installing the material after and had problems again. We delayed our project by a week and hired a more experienced flooring installer who had done some work for us previously, with 10+ years of experience, and he immediately told us that the flooring was no good and that it was not clicking correctly and was popping out. I asked him to record a video and sent it to square foot flooring and they again blamed it on the installer and said the installer didn't know what he was doing. They mentioned this material is hard to work with and other people have had problems with it and returned it. When we asked for a refund of the material they tried to charge us a 25% restocking fee - WTF? You guys admitted that people have had a problem with it. We're installing Vinyl here, it's not rocket science LOL. I even said I would buy other material from them if they could cancel the restocking fee and these guys tried to give me a higher price than other stores to make up for the restocking fee. Evan the owner is also a piece of work. They agreed to bring down the restocking fee to 18% after a lot of arguing, and then on the day we brought back the material he tried to jack up the restocking fee rate in front of us to get a reaction out of me. My wife and I also had to rent a home Depot van and load 1600sqft of material myself and unload it onto their dock. I purchased from Hardwood Design Centre in Brampton and the material was worlds apart and the customer service was excellent. They even let us return unused boxes for a full refund without any restocking fees. All in all, our project was delayed over a month and ended up returning all the material and on top of that paying a restocking fee. My advice is stay clear of these guys. When things go bad they will not have your back. They are not a reputable business and selling sub par material for overpriced rates. They'll never admit they are wrong. Own up to things and you will have my loyalty for life. They don't care about the customer and once they have your money good luck getting any help from them.

We were extremely satisfied with the customer service representative Sam! He was knowledgeable and…read morehonest! We found quickly the flooring that we wanted at a very good price! The selection was amazing ! We really appreciated the personalized service! Thank you!

I went to Barton's to get the foam for a cushion I was making for a bench. I initially went to…read moreDesigner Fabric's for it, but they only sell the pillow cushions, so they directed me to Barton's. This store is cramped but they had all the foam I needed. The owner and his son were very friendly. I had initially asked for a 3" thick foam, but he recommended the 2" instead because my bench was a small one. The cushion is now complete, and I have to agree with him that the 2" is better. It's a good thing I always listen to the professionals.

Despite small, crowded store, the knowledgeable owner has found exactly what I needed several times…read moreand at a price that compares favorably with anywhere else I've looked. A pleasure to do business with a small, competent business.

I brought two of my blinds in to Blinds to go for repair. The store was busy and it was evident the…read moreindividual at the front desk was trying very hard to get through all the customers. She was very kind and processed my request quickly. My blinds were ready within one week of dropping them off. The repair was covered under Blinds to go warranty. Overall, great value.

First time I visited the store I was greeted by Karla and she assisted me with my order. She was…read morevery welcoming, patient and took the time to listen to my needs and allowed me to change my mind many times! In the end I ordered my blinds and I'm very happy with them, even though I had a couple issues with the blind am they took care of it To my satisfaction and I would definitely recommend this store. I've been back a few times and all the staff have been very friendly and helpful. I'm going back to see Karla to order some more blinds. I ordered the woven would absolutely love them they're so warm and beautiful. By the way it only took two days to get my custom blinds, very pleased.