They removed my review from Google so I'll put it here too…read moreManagement is frequently out of office during business hours I had to wait 2 hours one morning for anybody to show up. There's one dumpster for the entire complex so when it breaks down, which it does a lot, you can either pile trash up for maintenance to pick up or you can hold rotting trash in your apartment. Outdated fixtures in the apartment thermostat, washer/dryer, 18+ year old dishwasher. The gutters have been clogged for over 3 years it was a problem before we came when we asked (and others did as well) for the gutters to be cleaned they claimed we would have to wait until summer. This is not the fault of the maintenance team which is really the only saving grace for this complex, there's two guys who were really carrying that team. They couldn't seem to keep a maintenance manager though. Our apartment kept taking on water at the windowsill and front door due to the clogged gutters.

I just moved out after living here for three years. I rented it initially without even having seen…read moreit, based on a recommendation from a colleague. I had their largest 2-bedroom floor plan with a garage and loved the set-up. When I moved out, my entire security deposit was refunded. Would I recommend it? Yes, absolutely. For me it filled my need which mostly came down to amenities (apartment and complex) and safety. I have listed some pros and cons below. The positives: it is a very safe, not too many college students (although there have been some very loud parties; many families with kids and older people live here), maintenance is quick to fix issues (although I had a tricky water leak that required somewhere around 7 requests to finally get resolved), and the office staff is helpful and friendly (Doreen in particular has been very helpful). The grounds are also generally well kept and it has good amenities. Close to the grocery store too. The negatives: it comes down to thin walls and dogs. I shared my bedroom wall with a neighbor. I could hear them having sex (so awkward...), snoring, morning alarm, conversations etc. You also tend to hear a lot of people's bathroom habits, especially if you are in your bathroom (through the vent I assume). This complex allows dogs - and I love animals - but when most of your neighbors have dogs, and one starts barking, they all start. At one time my next door neighbor would go to work by 5 am, followed by a very, very lengthy chorus of barking and howling by his dogs. Thankfully the management stepped in and helped me put a stop to that. But, during the pandemic, Zoom meetings were sometimes a challenge because of the barking. It wasn't constant barking; when it starts though, it takes a while to settle down. I also had at least one neighbor who believed the grassy area by the apartment was their dogs' personal toilet area; they never picked up poop. Dog poop was frequently found in other grassy areas in the complex too. There is a fine for not picking up after your dog, but I have a feeling it is not enforced. I observed my neighbor several times, told the office, but their behavior didn't change. I did finally step out on my balcony after witnessing it and asked my neighbor to please pick up after their dogs; she muttered something but did it. There was snow that week so the piles of poop were highly visible. Think I observed her picking up over 10 different piles of poop that one time.

Great apartments, property manager is super nice and easy to work with. She's always going above…read moreand beyond for her residents. I like that the entire complex is light up well at night. I've been here over a year and nothing wild has happened. It's always quiet and peaceful.

I have lived in Northfield Lodge Apartments for 7 years. Never once have I been late. I put my…read more60-day notice in on 2/28/23. I was dogsitting for 10 days after I submitted my letter, along with my rent for March 2023. I got home to a note on my door stating that I owed NSF charges because my payment did not go through, but came back as a stopped payment. They also wanted me to pay a late fee. Since I had never been late before, they knocked off the late fee, and I paid the NSF charge with a money order/cashier's check. I talked with my bank and they said that there was no record or indication that the apartments had even tried to deposit the check. I then gave them a check for $1,500 for my buy-out fee, as per the lease agreement. The manager informed me that she may wait until the first of the month to deposit it, which I agreed was fine. We agreed that she would call if it did not go through, as I had plans to be away for a few days after the first of the month. When she attempted to do so, it came back as a stopped check. The manager called me to inform me of this. I called my bank again and asked if there was a flag against my apartments, to which my bank stated there was none. I returned to the apartment office with two cashier's checks, one for $920 for the month of April and $1,500 for the buy-out fee again. I do not understand how, after 7 years of faithful payments, after I put my 60-day notice in, how all of this starts happening. I was willing to give the apartments the benefit of the doubt in March, but for it to happen again in April is not a coincidence, in my opinion. These are the cheapest apartments in the area, and there is a reason. My dishwasher went out and they replaced it with another used and rusted one that has already broken once. My apartment has not been renovated since I moved in, like many of the other apartments, but my rent would be increasing by $200-$300 if I were to have signed another lease. Also (and I know many apartments do this now), they are having people pay, not only a pet deposit upon move-in, but also monthly pet rent. I do not know how or why my checks are being "stopped," as I have never stopped a check with them before. I have more than enough money in my account to pay for both months of rent and the buy-out fee. I do not have enough money or time to keep going around in circles like this with them. I don't want/need any money back at this time, as they have not charged late fees. I do, however, want to know why, when I call my bank they tell me that there is no evidence that the apartments tried to deposit the check and there are no flags against the apartments. I also want to know why this only started happening after I put in my 60-day notice. I can safely say that, due to this experience, I will never refer someone here. I don't know if it is the manager or the company who is being shady, but this is not right. It should not be this difficult to move out of an apartment. I should not be getting punished for moving out. I will not be paying anymore money to these apartments. I have never been so ready to get out of a living situation in my life. Thank you, Northfield Lodge Apartments, for showing me that even apartment complexes can be shady and money-hungry.

If you want somewhere you can go to the pool, don't live here. They don't regulate it and allow…read moreanyone and everyone to come. They allow outsiders to walk their "residents only" path constantly. They're always doing parking lot repairs and painting the outside of buildings just so they can raise rent. Residents are forced to comply with inconvenient demands like not parking near their own buildings. They'll tow your car with barely a day's notice during their projects -- and then make you pay the tow fee, too. Maintenance is unprofessional and unresponsive. A staff member once entered my apartment unannounced and caused harm to my dog by kicking and I have video of it. When my neighbor's car got stolen, management didn't notify residents of the incident. They don't communicate about crimes or safety concerns at all. The manager is rarely in the office, so nothing ever gets resolved. The apartments are literal garbage. Lights across the entire complex don't work and they never repair them, even after repeated requests. If you want to decorate your balcony or patio, live somewhere else -- they'll fine you just for having anything out there.

Notice how there hasn't been a good review in years. Flea…read moreinfested lawns, and dog park office police everything like you're in a HOA. Lawn maintenance is a joke. 10 men walk around with leaf blowers but can't even mow the lawn short enough to pick up dog poop. Then you get fined $50-$100 if you get reported for not picking up dog poop. For the price of rent, find a better updated place. Our patio deck is also a joke, nails sticking out of the floor, wood not treated. Can't even enjoy the patio without getting an email about patio rules

The worst place to live in Franklin. Management is absolutely terrible and hit you with insane fees…read morewhen you try to move out.

Danielle is the best. She is great to work with. She is one of the main reasons I moved into this…read moreapartment complex. The apartments are clean and well kept. I am so happy here

The leasing office made the move-in process incredibly smooth. Maintenance requests are handled…read morealmost immediately, which I really appreciate. The grounds are always clean, and the pool/fitness center is well-maintained. It's a quiet community, and I feel very safe here. Highly recommend!

Please beware of this complex. I moved in with damage. Drawers cabinets and nonstop running…read moretoilets. Pipes burst and the entire unit needed to be evacuated. The main maintenance man lived on the property and was available to put parking stickers on your windows if you parked too close to the sidewalk. Paid rent on time monthly but please do not expect a deposit. I provided a notice and they asked for your forwarding address so they could be maid cleaning service bill. 4 Carpet and blinds they would replace anyway. They have a business relationship with the water company and so any issues you have with water forget about it. The rent is cheap but the place is worse than section 8. Beware to not stay there. Cheap rent but someone they find ways to pimp you. Do not stay there. The odds are never in your favor ! They will smile in your face then stick you with a huge bill.

This place would be 1,000 times better with new management!! My entire time living at this…read moreapartment complex, I dealt with rude, fake management who unjustly sought out to make the living situation of certain residents miserable! Specifically the manager, kevin, and assistant manager, tiara, are horrible! Numerous staff have quit because of the shoddy management, as well as residents, and more are planning to leave. I know this first hand. Tiara is rude, lazy, and arrogant. She doesn't go the extra mile for anyone! She does the bare minimum and has an extremely fake demeanor. She gets irritated when dealing with the tenants. When my fob failed to work, tiara claimed she'd fix it, but never did. Fortunately, one of the maintenance workers offered to get it activated since I had tried several times to no avail. I also had to contact her several times regarding some paperwork. She never reached out to me. I had to keep going to the office to finally get it taken care of. Kevin is weak. He doesn't want to discuss anything in person and will actually hide from you if you try. He personally targeted me and my neighbors and I couldn't even tell you why, as they are some of the nicest people who live on the property! He is constantly watching camera footage to go after the residents about one thing or another. He is NOT management material! The walls are super thin and I could hear just about everything my neighbors were doing- alarms going off, stomping around, conversations, music, the tv, etc. The management strives to put in as little money as possible for repairs, if they do repairs at all! Therefore, you keep dealing with the same problems which will only be solved by moving out! I asked to have overgrown landscaping trimmed back. The second time I asked, I received a very snotty remark from Kevin, And the work was never done. The buildings have leaks all over, so don't be surprised if your unit has water coming in during the many storms the area receives! They also claim they'll dna test dog excrement that isn't picked up, but they never actually do because they don't want to pay for the testing to be done. I could provide numerous additional examples, but this review is already very lengthy. It may be an ideal location to some, but I would NOT recommending living at this location! Do yourself a favor and find another location to reside!

Absolutely love my apartment and the whole team at this complex. The amenities are super nice and…read morethey hold events all year.