Had my hair done by the owner and she was the sweetest. I am new to dealing with my curly hair and she made it an easy experience. I said I need a haircut but I don't know what kind of, trusted her and that was the smartest thing I did. read more

Took both my kids in to get their haircut. They made us wait an hour past our appointment, just to tell us another 20-30 mins. When I started discussing with my wife whether we should stay or not the owner very rudely told me that we can leave. We were stunned that after being made to wait for so long with 2 young girls we were treated so poorly. Not one person in there was apologetic for making us wait for so long. I would never recommend this terrible business to anyone and we'll definitely never go back there!! read more

Went to have my hair dyed, paid $300 for highlights that were barely visible and was told the sun would lighten them over time. Sent a friend for a hair trim and her hair wa completely chopped off. read more

I had been to Kinks once in the past and left pretty happy. So when my daughters (8 & 9 years old) wanted their hair done for the last day of school as well as a family vacation, I didn't hesitate to call this salon. When making the appointments, I briefly discussed that I very recently had a baby and had no time to do the girls hairs myself. We went over the service I wanted and booked - no issues. When we arrived to the appointment, we were asked to wait. After about 20 minutes, the owner came over and asked me to leave with my 2-month old baby (who was falling asleep in his car seat) as it is "inappropriate" for him to be there. She stated that Kinks does not usually accommodate children (although their website has kids services listed) and said that her receptionist made a mistake booking my girls in. Although I was extremely surprised at this ordeal - I remained calm while this woman openly discriminated and belittled me and my children. When she finished, I asked my girls to get set to leave. I explained that it was no problem (I'd just go get their hair done elsewhere). But then on the way out, the same woman stops me and starts to explain that her stylist are now going to be open for 2 hours. She suggests that I rectify somehow. This is where I became very angry and confused. So you book me in for an appointment, tell me that I can't be there with a baby and that you don't usually do children's hair, but then you want me to pay you for time lost?!!!! I ended up leaving and getting my girls hair done elsewhere that same afternoon. And I will NEVER set foot into Kinks again. I let all of my friends and family know what happened and they're all shocked and dismayed. Why would I spend money in a place where a woman is unable to look at another woman and empower her?! Instead this woman used her position to attempt to depreciate me. Sad. read more

I had a terrible experience here that started when I was booked for a 10:30 appointment only to show up on time to find the place still closed. The stylist doing my hair only wanted to do a silk press and I had to push for a style with my natural curls. When she twisted my hair, it was with setting foam, nothing to moisturize it. I asked why they don't use curl cream, she didn't know what that was. I mentioned shea moisture and cantu. She said she never heard of them. I showed her at least 6 pictures of the shape I wanted for my hair and I was told that my hair was already shaped as is and there was nothing she can do. I left with a head of frizz. They don't understand natural hair, they don't understand curls and they should not be called kinks. See pictures for the final results where my stylist declared she was done with my hair. read more

Kinks Hair Studio & Spa - Disaster. The stylist put a flat iron in my hair and attempted to finger roll some curls into it. And told me she couldn't shape my hair - Hair Salons Near Me - Mississauga, Ontario

I can't wait for my next appointment at Kinks! I was hesitant to try an new hair dresser and went there to try a silk press for the first time. Marva was really knowledgeable as well and you can tell she really cares about the individual experience and about your hair. I was encouraged to come back for curl definition and I am so glad I did. My curls have never looked better and as a result my hair is healthier. The team was very hospitable (offering me tea as I waited for my hair to dry). I recommend this place to anyone who wants results without damaging their hair! read more

I UNDERSTAND THAT THIS IS LONG BUT PLEASE READ BEFORE YOU DECIDE TO GO TO KINKS HAIR STUDIO When I first entered the shop it looked very professional, the floors and the individual work stations were very plausible. However, I was greeted with a harsh welcome by the receptionist who hardly smiled at me. Now, I'm used to receptionists who hate their jobs, whether that'd be doctors offices and public services who hate their jobs which translates to people skills. Moving on, this is the worst hair experience that I have encountered up to date. Firstly? In order to create a good rapport with new clients, it is crucial that there is open communication between both the client and stylist. The stylist I had proceeded to add the treatment into my hair. She told me all that was going to be done to my hair and I asked her the ingredients that were in the products she stated "all the products were online and that I couldn't find the ingredients anywhere else." I thought she was joking smirked and let it slide. After the conditioner she added a leave in conditioner and I asked again what she was putting specifically in my hair she stated that all the products were online which I did and to my surprise THERE WERE NO INGREDIENTS ONLINE nor were they on the physical bottle she presented in person. This was a huge problem to me because it displayed that Kinks hair Studio; 1. Didn't can't about the hair education of their clients because many clients are particular and sensitive about their ingredients in the products that they are putting in their hair. 2. Was solely motivated by the business aspect of their salon While she was washing my hair I was completely soaked. This stylist had no professionalism. Countless times I wiped my face but she always failed to prevent the water from soaking my face and shirt by using her hand as a guard like other hair salons I had previously been at. She gave me towels but it baffled me how a stylist who claimed to have 20+ years in the hair industry was content with this level of unprofessionalism. I left with my back and turtleneck COMPLETELY SOAKED. Moving on, I had initially mentioned to the stylist that I was coming in and had just removed a protective style. Through out the entire process she kept on SHAMING my hair by stating harmful comments. At this point I was confused because AS BLACK WOMEN THIS SHOULD BE A SPACE WHERE WOMEN CAN COME IN WITH THIER HAIR IN ANY STATE unfortunately this salon isn't that place. Blow Drying When blow drying my hair, the CORRECT WAY TO BLOW DRY NATURAL HAIR is to start from the ends and work your way to the root however, this stylist proceeded to brush forcefully through my natural 4C hair with a hard wooden brush in large amounts and didn't section my hair. She burned my scalp numerous times because she wasn't paying attention to how long she left blow dryer in one area of my head. While she was straightening my hair, the team was looking for a specific straightener however they couldn't find it. I believe they used an inadequate straightener because when I went home my hair became puffy in the next 3 hours. My hair looked moderately nice when it was done however it could've been better. She also stated that I had hair in places on my face and neck that I shouldn't have. She then began to cut off my hair with a clipper and at this point I was so exhausted and confused should've left right at that moment. In the end, after the hair was done, she stated LOUDLY that I shouldn't come in to the salon again with my hair looking 'jing bang and 'chakka chakra' which made me very insecure as I had already explained to her that I had just taken out a protective style. I was very embarrassed and grieved at the lack of respect that I received from this salon by this unprofessional, uninviting, Trini woman. I wouldn't recommend anyone to this salon period! read more

Went for the first time Thursday Oct.25. My appointment was for first thing at 10:30. I was given a hair history card to fill out and was taken for service on time. My hair stylist Carol went over what she would recommend, told me the price and I signed off. She got to work right away. The service was just OK, my hair was just OK. I expected to be wowed....was not When I went to pay it was about $30 more. Apparently a 'style' is additional Not sure why that would be? Why would I get a relaxer, treatment and cut and not have it styled. Any other establishment I have visited a style/cut is one in the same. Anyway two hours later (which was reasonable I left) BUT saw very little difference from before (besides the trim) The prices are very high so I was expecting to be impressed. But was not. Carol recommended I come back in 4weeks for a treatment and follow up, which I will do, give it ONE more go and see. All in all not a bad place, staff is very friendly, place is well organized. read more

This salon was very unprofessional. The stylist didn't know how to handle 4C hair properly. I regret going here and I will not b returning.

I showed the owner 5 different pictures of the style I wanted which was long in the back then short at the bottom (Bob) she layered my hair and cut it short in the top. Once I said that not what I wanted everything changed. She became very aggressive and loud. She told my daughter that maybe she needed to translate to me as I don't understand. Very insulting and humiliating. Very unprofessional. I took my daughter who is 21 for a day at spa and hair treatment the last thing I wanted was to end my day with an argument with the owner and her daughter because she cut my hair very short that it couldn't be fixed. They ruined our day. I will never go back. read more

Came to get a curl define and treatment and this is what I left with...$118 dollars later. The products they use are cheap and the stylist have no idea what they are doing. My hair is so dry! The stylist scrunched the treatment into my hair oppose to running it through and then sat me under a dryer. At salons that specialize in natural curly hair I have never been sat under a dryer for treatments always a steamer to actually seal in the moisture since curly hair is already dry! She then proceeded to apply a wrap set foam as a "curl definer". Now my head looks like a matted mess and I'm out $118. After explaining my dissatisfaction I was still charged full price. Robbers. This salon does not specialize in curly hair textures and should not advertise as such. In 2019 this needs to change. Will not come back and do not recommend. I could have done a better job at home with $20. read more

These women know hair. You can just tell by the way they move around and move through their space. I went in for the vegan smoothing treatment and my hair has never felt so silky in all my life. They take you through each step, which I think is a really great touch but the real amazing thing was, they tell you how many split ends you have, but they give you the option of where to cut. No more going to the salon with shoulder length hair and super crispy damaged ends and the stylist getting scissor happy and now you have a short ear length bob. You get to decide if you want super healthy short hair or semi-healthy longer hair. I would give five stars but I'm struggling student and their prices are just a bit extravagant read more

*cross-posted on google* The salon is very clean and well decorated with a friendly receptionist and professional and kind owner. I was there for a wash and style. The concept is great, but needs better execution. I decided to treat myself and get my hair done and based on reviews and Instagram, I decided to check it out. I stopped going to the salon as a teen because a pervasiveness of poor hair care practices and an inability to know how to properly care for natural tightly curled hair. However, I can see that the same hair care myths and practices that pervaded in my teenage years haven't abated and were in full effect including: -rough handling -poor detangling techniques (you have to work from the bottom up and the hair has to be extra saturated or else you will cause unnecessary damage, breakage, and single strand knots) -shampooing curly hair like straight by mushing it around all over your head to create a tangled nest, then roughing up the cuticle by rubbing hair with cotton towels to "dry" hair after shampooing and then complaining about and struggling with the tangles that you created -_-... there is a method that begins in the shampoo process that allows for little to no tangles, even in the kinkiest hair -a lack of understanding of the relationship between porosity, hair type (fine, medium, coarse), and protein-moisture balance - understanding the difference between uneven hair vs. damaged hair vs. hair growing out layers vs. split ends (to be fair, most stylists don't make distinctions on this and are scissor happy in that regard because the hair looks "unfinished", even when well styled, but not not freshly cut and evened out) -understanding the role of moisture in shrinkage, curl retention and definition I could go on and on. When I attempted to explain what is not working and causing damage/breakage, I experienced an unwillingness to listen and a complete dismissal of my regimen, followed by upselling the salon's brand, which is a nice line, but has silicones in many products which over time, dry out my hair. The hydra deep leave-in, however, is very good and doesn't contain silicones. It's the same old, same old, which is why so many Black women, especially naturals, are doing their hair themselves and getting great results (long, strong, beautiful hair). As a person with styling experience, I should have just saved myself (and my hair) from the stress. I think this salon is better suited for people who have bigger curls, don't know how to care for/style their hair, and/or don't have a regimen. For the stylist (Jennifer, I think?), be patient, don't insult people's hair and please be open to listening and without the facial expressions and huffing and puffing, please. You never who is sitting in your chair and what knowledge and experience they have. To the owner, your place is beautiful and the concept is great. Your warmth and kindness were the best part of the visit. Your product line also works well and smells great. To naturals looking for hair help, check out "The Science of Black Hair : A Comprehensive Guide to Textured Hair Care" by Audrey Davis-Sivasothy. It's an excellent starting point, written from a health science perspective. Also check out youtube (with discernment of course) to find some great styles. This business has potential, but it missed the mark for me. read more

If you've never visited their website they've got no time for you! Not sure why they've bothered posting a phone number on their site since they only want to refer you to what's online. I spoke to one person briefly(and I do mean brief) and she couldn't get off the phone fast enough "What are you calling for?" "what do you want?" "Everything we have is online!" was what she said to me! Not a good first impression for someone who's never been there...and will never consider going! read more

Too bad that I couldn't even get a booking on the first try. Several attempts later I finally got in. I took the bus, but it is neither wheelchair or stroller accessible. I was refused by the owner/manager and asked to rebook but not without being scolded for not noting their no stroller rule on the website. They will never see my money. Business must be booming. read more

Kinks Hair Studio is abosutly amazing! The staff are very kind, professional and above all they know how to work with your curls! I highly recommend this hair studio to everyone. read more

I visited this hair salon for the first time a few days ago and I must say it has been the best experience I have had at a hair salon in a very long time. Firstly, these ladies are highly skilled and knowledgeable about what they do and they give your hair the kind of attention and care that it needs. Anyone can come here and be satisfied but primarily if you are black and/or have kinky hair, this is the place for you. The product line developed by them using natural plant based products is amazing!!! You don't find this anywhere else. I was very satisfied with the outcome of my hair and I will definitely be going back. The truth is though, what truly impressed me about this salon and the stylists is their passion. For them, the focus was obviously hair care and not only hair style. In addition, their customer service is unlike anything I have seen at any other salon. Not only are they warm and respectful to their customers, but they are warm and respectful to each other which showed me how genuine they were about what they were doing. I am very particular about my hair care and also quality service. I can say without ay hesitation that at Kinks Hair Studio & Spa you get both. read more