I would like to preface this with why I took one star off. I gave 4 because of the interaction I…read morehad with the in store shift leader in this location ( Fayetteville NY) . I was however extremely impressed with the home office and their willingness to turn the situation around and make my day! A store manager personally delivered our meal to us! THIS MADE OUR DAY. I have been a long time customer of Wegmans. It has been my go to for a good meal on the go or for catering large parties. This evening I was not feeling well and after leaving the doctors, I had to pick up a prescription. I went over to the pizza area and ordered two pizzas in a specific way but when I got home, they were incorrectly cooked. When I called the store initially I spoke with the shift lead in the food area. Although he wasn't outwardly rude on the phone, he was, however, condescending and patronizing. Telling me he was " trying to help me" however the options were not fitting to the situation. He told me I could cook my own then they would be cooked properly. I told him I wasn't feeling well and I just spent over $40 on this meal to be prepared GOR MY FAMILY and I would love to be able to feed them this evening. Mike told me I would have to come back and bring the pizza with me. I don't mind exchanging the items however I was already home and my child had eaten a piece before complaining that it tasted off. I took a bite and it was nearly raw in the center. I had specifically asked for well done. I explained that If they offered delivery ( which they do he confirmed that) then I could give the delivery driver back the wrong items and get the proper replacement deliver. He stated that I would have to order and pay for it all over again. so there was nothing he could do there. I gave up after going in circles with him and reached out to the home office. I believe it was Pam ( I could have the name wrong) who said hold on! let me give the store a call and we will get it straight for you. She was so sympathetic and understanding of everything and I really am thankful for her. Bob who is a store manager was awesome and he remade our items and HAND DELIVERED them to our home. This is above and beyond anything I could have asked for and I want to thank both of them for having compassion and kindness in this rough situation today that spanned much further than an encounter with an unfriendly staff member. Thank you again for being amazing and really caring! I understand that we all have bad days however this particular employee MIke has been rude/unfriendly a few other times with me and I guess today it boiled over for me. What I am getting at is we just don't know what people are going through and I guess both he and I could learn from this. I again, am so grateful for the amazing people who helped me in a tough situation today! Keep doing kind things!

Wegmans is by far the best grocery store in our area and glad we have several of them in the…read moreSyracuse area If you've never been to Wegmans try the one in Fayettville/DeWitt area as its the largest in the Syracuse area. Great food court type area as well. Recommend !!

My wife and I have been using this drug store for 4+ yrs. Never had a…read more problem regarding the pharmacy for scripts. Over the last few months, noticed ALL pharmacy help has NEW faces. Filling scripts now has become scary. Been on same meds for years, have good BC\BS ins. + Medicare. Went to P\U scripts to-night that was supposed to be ready yesterday, weren't. Meds usually cost under $20.00, rang up and said $ 70.00 an change. I said, WHOA,better ck. that again. He did....$19.61. He said, he didn't run thru ins. I said, isn't that supposed to be done before being presented to the customer? He says.....yeah!!,......he was the one taking care of me!!!!! How is that for SCARY, since all NEW Faces? Plus filled one script with 2 refills, now marked "no refills" Time for New Drug store!!!!!!

This store is large and has everything you need from Panera soup and fresh fruit, to Melissa and…read moreDoug toys, to potted plants and bird food. They are there for the last minute gift and dental emergencies late at night. They deliver almost everything in the store to you for no additional charge during covid and make everything easy.

The female pharmacist doesn't have a clue. Didn't know how to fill pain meds for my DIL who had…read morebroken her arm. It took 8 hours to get the meds. She finally called a supervisor. I did an online refill that said my meds would be ready at 11 a.m. two days later. I called at 1 p.m. to see if it was ready. NOT ready and the time they gave me means nothing. Wasn't ready until 4 p.m. Why does it take so long to count out 3 pills. Moving to another pharmacy.

Manager on duty is lazy. Her exact words were no because she didn't want to do it and to come back…read morewhen someone else was on shift and the associate behind her even stated it was wrong and she still denied assistance to us.

EXTREMELY disappointing experience here. I am newly eligible to receive the COVID vaccine and was…read moreflat-out refused. To turn down someone who has the proof of being eligible and simply wants to help the community heal from this pandemic is disgusting. It's especially disturbing considering the amount of vaccines that go to waste each day. I know many people who are also newly eligible that received vaccines with no issue in nearly any nearby Walgreens. In fact, Walgreens employees were begging these people to inform and bring others that are newly eligible since they had so many appointments/vaccines that were going to waste. DO NOT COME HERE. Afterwards, they proceeded to make me feel awful for trying to get a vaccine. HELLO?!?!? THE MORE PEOPLE THAT GET THE VACCINE THE BETTER! AND IM ELIGIBLE! I cannot express enough how disappointed I am by this, especially after driving 2 hours to get there. I went in excited to be a part of something good within this horrible pandemic and left feeling like an asshole, which there was no reason for me to feel like. Reminder to those who might feel bad for getting a vaccine: don't! You are not "taking" anyone else's vaccine! You are helping! You are doing good for the community! Protect yourself and others; get your vaccine!

How can a pharmacy be CLOSED on Saturdays and Sunday's!?! I have never heard of this before! I get…read moremy prescription filled at this Walgreens for 2 years now and I just ran out and went to pick it up today and found out they are closed on weekends!! This is a daily medication and now I have to skip 2 days of it because I can't even get my prescription until Monday evening! This is absolutely insane.

The cash registers system needs to reflect the prices shown with item! If they're offering a sale…read moreprice for "with card" price, it needs to be done or what's the point for us buying 2 or 3 of the same thing?? Overall, probably didn't get the over $10 discount we were suppose to. Great that it's 24/7...

I'm going to have to downgrade this Rite-Aid. The employees work pretty hard, but I assume they…read moreare distributed based on sales volume, not actual need. This means there are simply not enough employees given that every single customer has something complicated going on with their checkout. Whether they are trying to get board games at last week's price, they are using like nine types of food stamps in one transaction, they have an expired coupon, or they are just staggeringly old and take forever to do everything, the person in front of you will take a very long time to check out. Guaranteed. If there are three people in front of you in line, give up. That said, the utility of a 24-hour store in this area is great.

This RiteAid is one of so many in just my area alone that I am surprised any of them stay in…read morebusiness. If you shop in this one you'll know! You are greeted when you enter the store which is no big deal anymore, I suppose, but if you walk around with that "vacant" look on your face that I have when I can't find something they pick up on it and are happy to bring you directly to the product. The selection of beauty products is VERY good but BINGO!!! If the product doesn't work for you just keep your receipt for a full refund. No questions asked :) They are also one of the only area stores that carry my sapphire mascara by Almay.

This was a great place to stop for lunch. I had the avocado sushi that was great. I also had the…read morefruit container that had good grapes and strawberry's but the pineapple wasn't very ripe. The cider was also good. The employees were also nice. The seating was nice even the outside seating was great.

Wegmans always has a great selection for special occasions! I scored a four pack of Lobster tails…read morefor $40 and half a dozen chocolate covered strawberries for $18 flowers and plants galore to choose from! Unfortunately many of the plants were in need of some life support, but lots of goodies to choose for your Valentine!