After cataract surgery my eyeglass script needed to be changed. I gave my frames to them to send…read moreout for new script to be installed. They told me approximately 2 weeks. I called after 2 weeks and they we not in. I called a few days later, still not in. they kept telling me they didn't know why they we not in. All I kept getting was NO ANSWERS!! I asked why didn't they call their vendor. 4 weeks later glasses came in I opened the glass case put a soft cloth on them to clean and the frames broke in my hand. I will never go back to these Jokers again. There are many good eye care places in our area, this is not one of them!!

I went in today to have a regular eye exam. The doctor said my eyes didn't change very much at all…read moreand I said well you know I usually wear my contacts so he looked in my file and said well your contact prescription is pretty much the same. Do you want to order some contacts? I said sure. So I got to the desk to check out and the woman behind the desk said we will bill your insurance company but today you need to pay $59.99 for a contact exam. I told her I did not have a contact exam and she said well you did and you are being charged for it. I said the contact exam is a different exam. I asked her to get the doctor and she refused!!!!! I had only one exam for my regular eyesight. She proceeded to tell me if I order contacts I gotta pay for an exam. I told her I'm not paying for any exam nor do I want any contacts. The doctor is great, but I do not appreciate trying to be ripped off for a charge for a service that I did not receive. I will never go back there again.

I've been curious about Blue Moon Apothecary for a long time and finally was drawn to visit! I had…read morethe opportunity to participate in an incredible yoga class in their gorgeous, warm sunlit space. Afterwards, we were offered a complimentary elderberry tea with honey and had the chance to shop and explore! It seems like an amazing space for community building, as I learned there's tons of events that they host. All staff members were knowledgeable and incredibly kind. I am so excited to take more yoga classes, enjoy some tea and come back to explore this community. Thank you for an awesome visit!

From the owner: At Blue Moon Apothecary & Wellness Center we strive to provide a welcoming gathering place for all…read morewho enter. While at the shop you will be able to enjoy a relaxing massage or meet with the health/life coach, reiki session, tarot reading, guided meditation, even henna! Hand blended teas are available for purchase as well as hand crafted body care products. The shop has several oddities throughout that are for purchase. Gifts from local artisans include jewelry, greeting cards and artwork (just to name a few). We strive to support local businesses and products made in the USA.

I came with a prescription as my provider wasn't in network with my new insurance. Had what I…read morethought was great experience with Steve, only to be called the next day and told I had to come back in because the glasses he sold me weren't actually available. An hour round trip drive and got there to find out the order was wrong and the glasses he ordered were ones we eliminated as options and not what I even chose the day before. The woman "helping" was the rudest, condescending, uncaring horrible person. She blatantly told me the things Steve told me to help make decisions about frames weren't true and did nothing to help in the selection process but then provided no useful information to help either. She was disrespectful and unprofessional. Don't be taken by the slick sales and poor customer service.

Doctor Mondo has been our eye doctor for probably 20 years. We adore him and trust him implicitly…read morewith our eye health. My hubby has an enlarged optic nerve & Doctor does special exam every few years to monitor it properly. Highly recommend.

Am going back for my one year follow up today. I just was loading my gps to get there. So my vision…read moreis perfect , better than sixty years ago when I first needed glasses. The doctor is also very pleasant and I wanted to go for the follow up just to thank them all. The surgery was not the least bothersome either and the pre-op and post op very efficient. I got the standard lens but the result left me with no more need of glasses except for the farthest details. I wear them only when sightseeing or long distance driving.

I recently had 1 cataract removed and next week they will remove the other one. I can't say enough…read moreabout what a great experience that was! dr dexter is awesome and ive never had better vision after the surgery. the staff were all wonderful and very attentive. although I was extremely nervous about the procedure, their reassurances (along with the "happy juice!) did much to help keep me calm. as it turned out, my only memory was of a very bright light they were using and nothing else. no pain!, I highly recommend Dr. Dexter!

The office is professional and courteous, from reception through post-op.read more

My wife Mary went to get eye exam for eyeglasses. Help were friendly but unprofessional. They said…read morethey didn't have the prescription because computer doesn't work "all the time". We left without the prescription because they scheduled test for amd and had difficulty getting the prescription in the meantime so she can get glasses for motor vehicle licence renewal. It seemed like we were being taken on a ride and being doom and gloom about her situation and decided to go to Duke Hospital for professional help.

I went to Malara Eyecare in Liverpool this morning. They checked me in immediately. I don't think I…read morewaited 10 minutes and I was called back by a technician named Jake. He was very knowledgeable and took me through each pretest calmly and thoroughly. I then got to see the doctor after a series of tests on my eyes. I actually saw Dr. Malara today with his assistant, Joshua. I appreciated. Dr. MaLara's candidness with me and suggesting cataract surgery. They also tested my retinas which came out fine. At the end, I met with a technician named Dawn who explained my options for eyewear and gave me my updated prescription. This is, by far, probably the best optometrist and business in the Syracuse area! - Dr. Debbie Anderson

STERLING OPTICAL - Great Customer Service and Eye Wear!!!…read more Visit Date: Saturday, October 26, 2024 I was completely impressed with the morning greeting and enthusiasm of the team members when I entered the building. I instantly felt like I had been doing to Sterling Optical for years and it was first eye exam and new glasses shopping. I wanted t something new exciting and kind of not my usual pick for eyeglasses. Anna and other teams pulled out 4 different pairs of glasses. One being a thick red set. I didn't like the first set but another went girl in the back and brought out another red pair. And oh my gosh they were amazing. The exam process was done by the apprentice - Izzy (sorry if I spelled this wrong). was asked first if it would be acceptable for Izzy to conduct the eye exam process. I said yes. The video technician and ophthalmologist visit also went smoothly. I left this building feeling appreciated as a customer, excited to come back to get my glasses and just the overall human capacity of being KIND. Thank you so much for the first time experience! Some of the team members present at my visit: Anna Alex Apprentice (Izzy)