Even 1-star is too high for this company. The P&K in Stillwater is a disgrace. A family member…read morerecommended them to me for a John Deere lawn mower repair because they were supposed to be the best and they could even pick up the mower and drop it off after repair. That sounded really helpful because it's hard to find time to haul the mower in or find time to work on it myself during the school year (as a commuting high school teacher). I went to their Stillwater office and told them that I had a bad front tire and was having trouble getting it to turn over when starting. I also told them that we bought it used a few years ago and the the deck needed leveled when we bought it so it was really important that we get it leveled while they had it in the shop. They picked up the mower in mid-May. The first estimate was around $500. Then later I got a call and said it would be a little more because there was something else that needed adjusting. So I said "ok do it." That bumped the cost up over $700, which is more than we paid for it. But I had no problem giving them the "ok" because I was under the impression that this would be a good investment and that they would get everything taken care of and return the mower in the 100%/best possible condition that a used John Deere mower could ever be. That was not the case. Finally after one month, they dropped off the mower in my driveway and the back tire was totally flat. So I called immediately and told them that I had an issue with the flat tire. The guy on the phone told me that there is no way their driver would have dropped it off that way and that something in the driveway must have caused the flat. And then he called the driver and called me back and said that the driver claimed the tire wasn't flat when he dropped it off and then informed me that they really don't do tire work and that I should just pop off the tire and take it elsewhere because tires aren't their thing. When I looked at my receipt, the very first thing I read on the comments was "couldn't level the deck because of bad back right tire." Part of the original work order included fixing a bad front tire (as mentioned in the beginning) and they did that, but I talked with these people three times over the month that they had my mower and they never mentioned that there was a bad back tire. And every time I talked with them I stressed the importance of getting the deck leveled. Also, when inspecting the mower later, I noticed that it needed some welding on the deck, which could have contributed to the unlevel mowing, but again, P&K had my mower for a month and knew that I needed the deck leveled but never mentioned any welding issues. So apparently they fixed a front tire, but ignored a bad back tire and any deck leveling. And they replaced the battery and fuel pump and they dropped it off in my driveway unusable after charging me $730. I am in shock.

From the owner: We are here to support all your Bobcat sales, service, parts and attachment needs. Our experienced…read moreteam offers the level of industry knowledge and experience you should expect for your next compact equipment purchase. Call us today!

Longtime fan of Tractor Bob's! I purchased a new tractor…read morealong with many implements. I have used the parts department and service and all were excellent. So why did I change my 5 stars to 2 stars? After a pleasant call and working out a deal on the phone, I loaded up my trailer to pick up my purchase. Well, the deal changed by $149 and exceeded my limit. Kermit denied what he said on the phone. It wasn't really the money as much as the disrespect. I guess it makes a difference when the owner is not on site. In fairness he sent a text offering to accept a check for the original amount if I would come back. I already spent 3 hours on this, so I countered I would have a check ready if he delivered. No answer..... I'll include my original review from my previous visits below. Awesome Yanmar dealer. Carries Husqvarna too. Just used the service department. Just as awesome as Sales and Parts. Sad how things change.

Everything went well! I did it all over the phone! They're 100mi away, but feel like Adolf…read morecommunicated well, so there were no surprises! I passed on the 0% for 48mos financing and opted for one of their other financing options. Neither of the banks I do business with could come close to the interest rate. No hidden fees, either!

Mechanic took my riding lawnmower since beginning of July and still haven't heard from him. The…read moreonly two updates I got was because I was the one that called him and that was it. Very disappointed. I feel one star is already too much.

From the owner: I specialize in lawn mower repairs, I offer free diagnostics as long as i do the repair. I repair…read moreengines, I do oil changes, I sharpen blades, change blades, deck repairs belt repair. Carburetor issues

I bought a Yanmar Tractor at Tractor Bob's last year & The customer service I've experienced from…read moreNeil, Kristi, & the staff is second to none. I received the best deal with the tractor, trailer, & implements I purchased. I would highly recommend them & will not buy a tractor or have it serviced anywhere else! Thank You Tractor Bob's!!!

Outstanding place of business. Tractor Bob's is in it for the long haul customers. They will do…read moreyou right every time. I have spent almost 35k with them over the last several years and I am astounding by their customer service. Kristi, Niel and Brooks treat you like your the only customer they have. Top notch business. If you need a tractor or lawn mower...go see Tractor Bob's!

I dealt with Jeremy Beard at the Norman store, this has been the smoothest experience I have ever…read morehad purchasing equipment. Jeremy is great in sells and as well in delivery of the product. He took his time helping me calibrating the attachments to the equipment and going over every detail on the operation of the attachments. I highly recommend Jeremy when you're in the market looking for your Kubota products and attachments.

The employees are great to help even if it's 5 minutes till close....!…read more They just keep telling you it's ok that's what we are here for! I will return for all my implement needs for sure! Thx guys you are all Rock Stars!!!! In my book!