Shockingly rude service! The lady who worked at the gift shop the morning of September 25 was the rudest person I've ever experienced. She targeted Americans and went through the entire store chanting about how "we" had no etiquette. She was rude from the moment we took interest in the merchandise. Needless to say, we decided to put everything back rather than support this business. Such a shame as we looked forward to visiting this historical site for several years and wanted a memento of our journey. It nearly ruined the entire experience. She is a horrible representative of this place. I would highly recommend retraining her. Or invite her to work elsewhere. read more