Reached out to Barone's, no prior recommendations, etc. Completely satisfied. The estimate was…read morefair, equipment in tip top condition - and plenty of it. Removed a 40-ish foot pine, removed the remaining 10-ish feet of trunk from another previously snapped pine, ground both stumps. Took about 2.5 hours with minimal yard damage (it's tree removal, you always get a little). Respectful, courteous and professional. Billing process/office personnel are local, friendly and professional. Intend to hire them again.

$11,200 later I have to say I'm less than happy. we paid for debris clean up and limited tree…read moreremoval. Unfortunately the crew was comprised of 6 men. 3 who came to work and worked very hard, 3 who spent more time avoiding work and on their phones than actually working. The 3 who didn't come to work dropped a small-ish tree on our house, damaging a gutter sufficiently to require replacement which Barone's did pay for. the flagpole and antique planter they damaged Barone's didn't pay to replace. The crew also dropped a tree on our relatively new fence. Barone's did replace the fencing, I'm left to stain it to match. In spite of my walking the team lead around the property and pointing out where our septic line ran one of the aforementioned 3 amigos who came to collect pay versus work drove a bobcat over the line and broke it in multiple places. And this, ladies and gentleman, is damage I am extremely upset about. Because I only showed the team where the line was and didn't mark it with flags Barone's, who is licensed, insured and bonded, refuses to cover the repairs. Now my wife and I are left to have our septic system repaired out of pocket in addition to having to pay another company to come in and complete the debris clean up. Bad on me for assuming an insured company would actually cover damage they caused. I may as well have hired a non-licensed, non-insured crew. I hate this is where we've ended up. In the past Barone's has done truly excellent work for us. But I cannot recommend them to anyone after this debacle.

In November last year, I contacted several companies about some tree work. Ken from Big John's came…read moreout and gave an estimate with advice about the company being insured. The decision was made to use Big John's. Ken said they would be here before the end of the year. However with the weather this winter, rain and winter storms that didn't happen. In March, Big John's said they were backed up and had sub contracted the work. The other comps came out and we discussed the work to be done, including taking two trees down. One was causing issues with a fence and the other tree was dead. The next week they showed up and took down two trees. One tree removed was a healthy tree providing shade to a back patio and the dead tree remained. I complained. They offered to take the tree down that was to be removed for free. Great! I have paid for that tree. How about replacing the one that should not have been removed? Ken asked if that would suffice and I agreed as long as it was an older tree. Neither company wants to follow through with the replacement. If you need tree work go elsewhere. If the company is not going to use its insurance to make up for its mistake, what does it matter?

Ken and his crew were very professional and did such a great job! He cut down about 15 trees and…read morecleaned up all debris. Worked fast and job well done!

Do not use! He came to my house August 20th, 2015 and I contracted to remove nine trees. He said he…read morewe get started early the next morning and it would take one day. He showed up at 2 p.m. the following afternoon and worked 2.5 hours stating he would return early the next day. The next day was 1:30 in the afternoon. Again, on the third day he was not finished. I was leaving town and went ahead and paid him for the final two trees he had left. Horrible mistake. He scuffed up at least a dozen trees in my yard and dug into my sod and drainage system. Once paid, he left his truck and skid steer sat in my driveway for the next 12 days leaking oil. He left his trailer in my neighbor's yard. When he finally came to get it, he stated he still needed to remove one tree. He was paid in full 22 days ago but has  not finished the job. Of course, he did not give me any receipts. Luckily, I handled all transactions under my video camera surveillance.

From the owner: Kustom Kutz LLC is a locally owned and operated tree service, & landscaping company. We have served…read morethe Jackson area since 2007 and look forward to serving you. We are fully equipped with every piece of equipment needed to safely remove a customers trees and leave a property like it was when we got there. We offer competitive rates, multi tree discounts and quick service on jobs.

Knowledgeable, Honest, Trustworthy, punctual, hardworking. These are hometown guys and they do…read moreamazing work.

From the owner: We specialize in tree removal and pruning. We also service and install pole, tree, and landscape…read morelighting.