Alan is a total BS artist, don't fall for his smooth talking and promises. Provides poor…read moreworkmanship. Doesn't deliver when promised. Does work multiple times incorrectly.

I have worked with Alain at the Fabric Collection since Covid. I have also worked with a number of…read moreother upholsterers. I think Fabric Collection is just wonderful. I can go in and roam around hundreds of fabrics with no pressure whatsoever. Alain will always check in to see if I need help (and very often I do) and he pulls out some books and gives me great ideas. Their prices for upholstery and fabric are very competitive and they do beautiful work. Very very happy with them and highly recommend.

Got a price quote on a chair. It was higher than the price on the price tag, even with a "sale."…read more It is clear that they had raised "prices" shortly before the "sale" started. I walked out. I don't need to be part of this scam which is probably illegal. Life is too short to deal with companies like this

I still have not received my furniture despite having been told I would have it this week. When I…read moredid not hear from Linda in your Whippany location I called to find out where it was. I was told I would not receive my order until September. I would like to know how I can cancel this order as I need to go elsewhere for reliable service.

A large outlet store with good furniture options. The staff are friendly and willing to help and at…read morethe same time give you the space to browse. The pieces you find here are not customizable and they make that clear upfront. The pricing is attractive given it's an outlet location. Definitely a good option to check it out before making a decision to purchase your furniture. The basement space is for mattresses.

The one star is credit for their lack of an antagonistic tone…read more The short version of my tale of Raymour and Flanagan Outlet woe. All contacts were made at my initiation and every "Customer Care" representative who promised to get back to me...never did. Two e-mails to Customer Care and it's Director were never even acknowledged. 9/13/25: Ordered a chair and was promised delivery within 3 weeks. (approx. 10/10/25 at the latest) 10/27/25: Called to find out that our chair wouldn't even ship from the manufacturer until mid-November. 11/5/25: (Surprisingly) Received an e-mail from R&F that my chair would be delivered the next day (11/6) between 9a-12N and be sure someone would be there. No delivery. 11/6/25: Made several calls to finally learn that the e-mail advisory I received was an error that was due to "system transition." Canceled my order and requested a refund that was supposed to take no longer than 10 business days. 11/21/25: Learned that my refund request wasn't even submitted until 11/16/25. 12/4/25: Finally received by refund...20 "business days" later. The loooong version: On 9/13/25 we visited the Raymour & Flanigan Outlet in North Plainfield, NJ with the objective of purchasing a small pushback recliner.With the help of Sales Consultant Rose Fisher we purchased an Adahlia Push Back Recliner. Unfortunately, she informed us that it was not in stock and she would "special order it" to cut the delivery time down to 3-4 weeks. * 10/14/25 (4 weeks after order): Visited R&F Outlet The receptionist looked up the order online and indicated the chair was due to get to the warehouse on 10/18/25 and Rose would call us to schedule delivery as soon as it arrived. Never did. * 10/24/25: I stopped by the store and talked to Rose. She indicated she would investigate and get back to me that afternoon. Never did. * 10/26/25: Sent Rose a text message reminding her of promise on 10/24. Never received a reply. * 10/27/25 (11:00a): Spoke to Store Manager Antonio who, after initially having difficulty finding our chair...indicated that it would be at least mid-November before the manufacturer would be sending the chair up north to facilitate the delivery. Due to my understandable frustration with delivery, Antonio indicated he would waive the delivery charge. * 11/5/25: I received a very cheery e-mail from Raymour & Flanigan announcing that "Yay! Your order now has an exact date"..."Your scheduled delivery time frame is "Nov 06 0900 AM-12:00PM" * 11/6/25: I cancelled my activities for the day to be available for delivery. When there was no delivery during the promised 9a-12pm window, I waited until 1pm and called the 888-729-6687 number listed on the delivery e-mail. After making my way through the prompts for questions about my delivery...it went to voicemail. I left a message with my concern. Did that twice. I received no call back and...of course...no delivery. o At 1:15pm I called the R&F Outlet...and asked for Antonio who, unfortunately was off. I related my concern to Sue who attempted (without success) to contact their delivery partner. She was polite and professional; indicating that she would keep trying and promised she'd get back to me. Never did. o At approximately 5:10p I, once again, called the Outlet. Spoke to "Trisha" who, once again, was polite and professional and put me on hold while investigating. She also couldn't get an immediate answer as to the problem and promised to call me back in "a few." Never did. * 11/7/25/10:05a Called Delivery again. Had to leave a voicemail. I indicated if I didn't get a callback in 4 hours I would be cancelling my order. o 10:20a Called the Outlet and spoke to Antonio. He indicated that his information he had was that it wouldn't be arriving up north until 11/24/25...so would be delivered a few days later. When I asked (exasperated) about the conflict between the e-mail and his information, he could only offer the "system transition" as the reason...and that Sales Associates were supposed to inform customers if they saw a discrepancy. o Given the history of this order, I chose to cancel and requested a refund to my credit card. Antonio indicated it might take up to 10 business days for the refund * 11/12/25 I sent a complaint letter outlining the chain of events to "Customer Care" and the Director of Customer Care Diana Martelli. Neither "Customer Care" and/or Ms. Martelli ever responded...or even acknowledged...my concern. * 11/20/25 Sent a follow-up e-mail to Customer Care and Ms. Martelli. No response or acknowledgement of my concern. * 12/4/25: My credit card was finally credited with a refund; 28 days after it was requested!

Very helpful in guiding me to another Yelp business that could…read more refurbish my Shaker web seat chair. Much appreciated!

I had a gate leg table refinished by Steener's. It turned out beautiful. The table was in terrible…read morecondition but I wanted to have it restored since it had been in my husband's family.

Everything about the Care and Service received is amazing. It's a small business and has been…read morearound for years. I have been using the family to repair chandeliers, lamps, brass issues, etc., for the past 35 years. I have also bought vintage and antique lamps here too. Very reasonable, affordable pricing. A+++++ service with care.

What a find this place is! The Brass Shop has been in business for over 50 years and that was a…read moregood omen. We needed to have an old bell jar lamp rewired and cleaned up. It was done within a few days. Frank, the owner, was great to work with and very helpful in having us video how to reassemble our pendant. And, the price was a quarter of what a store in Summit was going to charge for the same work...with no attitude.

Great selection of lighting and price range. The sales people are very friendly and knowledgeable…read more Just an awesome place to go if you are looking any kind of lighting!

There was a diverse selection of lights for any room in the home. The pricing was reasonable and…read moremore importantly, the customer service provided by Walter was excellent. He was not only knowledgeable but patient while we made our selections. He kept a smile on his face the entire time and it was a pleasure working with him. When we need additional lights in our home we will definitely return to this store if Walter is working there.

We have purchased many different sofas, loveseats, and recliners from Lazy Boy over the last 35…read moreyears. We met George Risko, sales manager, when we visited the Lazy Boy Gallery in Wayne, and also in North Plainfield. He was very personal, knowledgeable, and professional. After trying out different recliners, we finally selected two recliners and a loveseat recliner. George was an enormous help and made the process much easier for me and my husband. He spent lots of time listening to our personal needs and the overall design of our small den. He made suggestions, but was not pushy. He let us spend as much time as we wanted trying out different options in his beautiful, immaculate store, but gave his opinion and input when asked. He's very cheerful and seems to genuinely enjoy his job and interacting with people. George did an outstanding job assisting us and is an exceptional asset to Lazy Boy. We are looking forward to receiving our new furniture and enjoying many more years of the Lazy Boy Gallery.

i am so fed up with customer service of la-z- boy. i purchased 4 recliner rockers. almost…read more$3700.00. all four needed to be repaired. one needed to have the whole back of the chair replaced. i was so upset. i am getting a run around. i was granted a $700.00 refund however i have not gotten it..my bill is completly paid off..

Ordered ourse online..color was completely off im handicapped..sent…read more me a return label credited immediately

A lot of good selections for all your home / clothing needs. Value for your money. Can get really…read moregood items from clothing to pets to home goods. Service was a bit slow checking out. They had like 6 cashiers but still was very busy.