The two gentleman that came out to unclog our drains, were extremely helpful and great at getting…read morethe job done. They really did go above and beyond as one of them took the time to even give me a demonstration on how toilet paper (who knew) is so important in buying the right kind to avoid this problem in the future. They even took the extra time to scope the pipe with a camera to ensure there was nothing else to cause future clogs. As a brand new home owner, this was extremely helpful and meaningful to us!

On the advice of a friend, we contacted Aalco to clean out our residential septic tank. They…read moreseemed to be professional and showed us how we needed extensive service. The cost was 10x what we would have paid for just the septic cleaning but it really looked like we needed it. They completed the actual work but left our lawn a mess! Piles of dirt everywhere and when we called to complain, they were not helpful at all. Upon fixing the lawn ourselves, we found that they threw the old septic parts into the piles they left. These parts would have caused extensive damage to our lawn mower and someone could have gotten hurt. Only after all of this did we find out that the drivers/servicemen work on a commission basis! Now we really doubt all of the repairs they did. DO NOT TRUST THEM FOR RESIDENTIAL WORK!!!!!!!!! At the very least, do not trust that they will return your lawn to normal. STAY AWAY FROM THIS COMPANY - we wish we had!

I reached out late at night about an EMC plumbing issue and sent a photo of the problem. Even…read morethough he couldn't come out since he was on another job, he was still incredibly helpful he looked at the picture, explained what the issue seemed to be, and even recommended a few companies with EMC lines. Super helpful and nice!

I am handy with renovation. I just need a rough in to change the existing water lines for single…read moresink to be changed to double sink and center the drain pipe for new vanity/sink combo. Skylar was responsive, understood the job and got it done.

Our kitchen sink was clogged. We called Joe. He happened to be in the area and stopped by. He…read moreunclogged the sink in 10 minutes. His price was very reasonable and we enjoyed his company even more than having a functional sink! I highly recommend Joe.

Beginning with returning my initial call promptly to accommodating my special circumstances and…read moredelivering a timely and knowledgeable solution to the multi-level issues presented with many unknowns, Joe represented his profession and business with upmost character. Let me speak plainly he did what he said he would do and did not over charge or take advantage of my dealing with him from out-of-town. It is refreshing to find a plumber who knows his work and delivers quality workmanship at a fair price. If you seek a job well done, call Drain Service Pros Plumbing Drain & Sewer Service in Otego, NY 13825 was professional and competent. Please note that this is my first review on any social media because I appreciate the honest work that Joe provided. I wish him success. Call for your plumbing needs (607) 263-2626 or go to website www.drainservicepros.com

100% Positive ! , This company meets the mark. From first contact to completion. Best…read moreDescription is - an understanding, courteous attitude combined with well seasoned experience and efficiency. Every person in this company treated me the right way. Phil & Dennis Thank You! For restoring water to my home. Thank You for what you do and Thank you for doing it So Well.

Extremely impressed with the work and the equipment. Called in the AM with a very slowing draining…read moresewer and Phill called me back early afternoon and arrived 30 minutes later. Took Phil just over an hour to clear the clog. He gave me the option to have him stop or continue and snake and clean out all the issues in the sewer line. Phil expressed how bad the sewer condition was in as we didn't think it was ever cleaned in the 97 years our home has been here. Decided to have him continue cleaning the line and then flush it for one final step to remove all the residue. Excellent work and would highly recommend.