I am writing about my experience with Kitchen and Bath Gallery in Fairmont. For anyone needing…read morekitchen or bath remodeling or repair I would avoid them at all cost. Kitchen & Bath Gallery is extremely unprofessional, vastly overcharge, do shoddy work and refuse to fix their many mistakes. This is the worst company that has ever done any work for me. First off , they charge $100 just to give an estimate. I have never had any other company do that and I have had several doing work on our house since we bought it. They all gave FREE estimates. My husband and I had them to install 2 new toilets, a bathroom sink faucet, ceramic tile flooring in a very tiny half bath, install a shower head( which looks horrible and is an eyesore because of the shotty job they did), remodel our basement shower with tile, install an outside faucet, replace our kitchen faucet, install a non vented range hood, and a garbage disposal. We ended up having them come back several times to fix the things they messed up. First the shower they tiled: the shower floor tiles started coming up the first time the shower was used. They tried to blame us for getting the wrong tile when they never told us what to get in the first place. After several times of them coming out and putting more glue and grout down only for them to keep coming loose they finally told us what tile to get and they came back out to install it. The tiny bathroom where they tiled the floor had grout that was cracking so I called them and they came out to fix it. Well now the grout lines look like crap because he used a different color grout the second time and there is still places where the grout is cracking and coming out. I also told him about the shower head that they installed that doesn't work right and looks terrible. He said he took a picture and would send it to his boss who would get a hold of me about what they could do about it. He never contacted me. To put the topping on the cake. I was using the kitchen faucet when the entire faucet came off the base of the sink. We tried to see if we could fix it only to find that a part that would screw it down is totally missing. I got my instruction manual out to be sure and the part they show is not there so I have no idea how he rigged it on there but it is now off. I called them up hoping they could tell me what happened or come out to fix it since the piece that is supposed to be there is not there and he tells me that I will be charged for a service call. We decided if we were going to have to pay to have it fixed we would just call a professional since they had already screwed it and many other things up. We spent a good bit of money with them and we were not happy at all. I would look elsewhere for more professional people.

I had Kitchen & Bath Gallery help me design an entertainment wall in y family room in 2015. I was…read morevery pleased with the workmanship of the cabinets and Eric Carpenter, the owner, the owner was great to work with. I am now ready to remodel my kitchen and after reading the review below from Feb. 2020 I am hesitant to go back!! The company must have disintegrated quite a bit from 2015. Very disappointing.

Terrible service. The worst I have ever experienced in my life. The quality of their work is very…read moremuch below any expectations. It's been two years ago since they worked for me and I'm still trying to fix what they messed up. Please believe me and take my warning otherwise, most likely you will greatly regret it.

absolutely horrible work we hired them to replace an old existing deck , but they never showed up…read moreor were always late. the work they did do was absolutely god awful. come to find out they didn't have the right permits or licenses. STAY AWAY FROM THESE GUYS !!

We just got new kitchen counter tops and a gorgeous tile backsplash from Davis Kitchen and Tile and…read morewe are thrilled with the result and everyone who was involved in our project was professional, friendly and a pure pleasure to work with. They worked until we were completely satisfied and we sure are. I would recommend this company to everyone.

We contracted Davis Kitchen and Tile to remodel two bathrooms in February of 2026. At the…read morebeginning they were very responsive, conducting professional meetings, presentations and agreements to perform the work we were seeking. We provided them with our desired timeline of completion by father's day weekend in June (4 months) to which they agreed was more than reasonsable. We put down a deposit for the work and that's when problems began. Despite several requests via email and voice mails requesting a projected start date, we were ingnored and our messages went without response. It wasn't until I requested to terminate the contract and get a refund that a representative from DKT contacted me, apologized for the problems, identifying unexpected personnel turnover as the reason for our problems but that work will be beginning on June 14 and will most likely be completed within three weeks. DKT did show up on the morning of June 14 and began demolition of one of the bathrooms, removing the shower, toilet and sink/vanity, a solid day's work. However, that's where work has stopped for the last 3 weeks. Now we have a semi-demolished bathroom, with material sitting on our walkway and are again experiencing unanswered messages regarding our projects. The chronic inconsistency, poor communication and lack of progress, as well as what seems to be habitual over-promising and under-delivering has made this entire process and experience one you should avoid.