My wife and I went to CabinetLand when we renovated our master bath. We were pleased with the…read morequality of the materials, but extremely displeased with the customer service. We had measurements and descriptions of what we wanted (a corner bench in our shower). We were pushed into a full bench by a "professional" assisting us. We were told that once we signed the contract, there were no refunds, no returns. The contract was sacrosanct. Once our contractor saw what was ordered, he went back to CabinetLand without our knowledge and told them to order what we had wanted from the beginning. However, CabinetLand never told us they were changing our order -- breaking the contract -- nor did we ever sign any second contract. This cost us an extra $800. Now, we got what we wanted (and we have the materials for a useless $800 full shower bench in our garage), but we should have had what we wanted to start with. AND, for a company that beats you over the head with the contract, they didn't give two rips about it from their end. We sent a letter (not email--an actual letter) detailing all of this afterwards -- not looking for a refund, just telling them why we would not be recommending them. Crickets--no acknowledgement of the letter. I'd go elsewhere, if I were you.

Rob at Cabinetland designed our kitchen, and we couldn't be happier with the results. We love the…read morecabinets, the countertops. Rob is good at listening and suggesting solutions. Our new kitchen is much more functional and a joy to use. Note that some kitchen design aspects (flooring, paint, window treatments, backsplash, etc) are beyond the scope of the service that Cabinetland provides. In our case, we were able to put together a complete design with help from sales reps, internet, and a paint consultant at Sherwin-Williams.