I am doing really well with my new dental implant, which was placed by Dr. Kwong last year…read more Initially, I was worried about the potential pain during the procedure, but the outcome was amazing. I am glad that I had the procedure done by such an experienced dentist like Dr. Kwong. Getting the dental implant was a wonderful investment in myself. I would also like to thank the friendly staff at the office for their support.

I am 78 years old and still have a good set of teeth, thanks to Dr. Tony Kwong and his staff. They…read moreare very friendly and professional. I visit them annually for teeth cleaning, and they always do an excellent job. If they find any small cavities, Dr. Kwong fixes them immediately to prevent further damage. That is why I still have a good set of teeth even at my age. Thank you, Dr. Kwong and your staff.

My wife and I both recently had complicated wisdom tooth extractions that our dentist wasn't…read moreconfident removing. Luckily Dr. Chow was able to perform all extractions without complications. The whole process was incredibly smooth, and the office couldn't be friendlier and more welcoming. I would recommend Dr. Chow at OMS without any hesitation!

I highly recommend Dr. Chow and his team for any of your surgeries. I had 2 wisdom teeth pulled and…read moreeverything went incredibly well. From the booking to the surgery and the aftercare, I was incredibly impressed by how smooth everything went. I was worried about the extraction and recovery however, everything was quick and painless. Dr. Chow's staff was very friendly and made the process a great experience. Highly recommend!

I paid for 450$ worth of botox here and it lasted less than one month. I had previously had botox…read moreabout 12-15 times, (from other doctors) and it always lasted 3+ months. When I called to get it fixed they told me I would have to pay again. I asked for the doctor to first look at what had happened and then to discuss who pays, and they refused. They are either they are using subpar product or not enough product. Not my first problem here either!

I was very appalled with how the ethics are handled at this location…read more I won't go into detail or bash anyone. But this location needs to understand that certain things cannot happen based on the ethical code and standard.

I have been going to this office for many years, as have my husband and children. Our primary…read moredentist is Dr. Ma and all 4 of us can't say enough about how fantastic she is. Our family works with 2 hygienists for cleanings, Viktoriya and Kelly, both are top notch and work with extreme attention to detail! I have recently completed phase 1 of a tooth implant process. It happens to be one of my very front teeth and you can imagine how vulnerable that might make you feel. Dr. Kwong is the dental surgeon that did the procedure and I was nothing less than blown away at how easy and painless it all was. I experienced virtually no pain during or after the procedure. There was very little swelling and absolutely no bruising. At the moment I am fitted with a temporary tooth as the grafting takes place, I will get my permanent implant in July. I'd say he is extremely good at what he does. And I would also have to mention the women who run administration, Michelle and Karolina. Awesomely competent and well organized, super friendly too. As is everyone in the office! Karolina was also the assistant during my implant surgery and she was fantastic! This is an office that runs top to bottom like a high end and well oiled machine. We are big fans!

I am new to this Dental Centre. We were recommended by a close family friend and my husband has…read moregone there since he was a teenager. As an understatement, I really do NOT like dentists. I've had bad experiences as a kid/teenager. For weeks, and hours leading up to the appointment, I was getting anxiety and my husband reassured me I was in good hands. My first experience was with the front desk, and the young ladies were lovely and genuine. They had my insurance set up; I didn't need to lift a finger. In LESS THAN 12 hours I got my return from Sunlife (benefits company). It was so simple and quick! The actual office is state of the art, quick, and effective. Everything including X-rays are shown up on LCD TVs in front of you so you know what the dentists plan on fixing or improving. I had Kelly as my dental hygenist. She was kind, relatable, understanding, and empathetic. Did I mention she has a great sense of humour? She was professional and made me feel super comfortable. She demonstrates a true passion for her role and her attention to detail was impeccable. She also explained what plaque and tartar was and how it could impact teeth and gums. During the cleaning process I was fighting to stay awake! I was so relaxed I could have taken a nap! She gave me the remote to the TV and I watched TV and relaxed while she did her thing. Normally I would be gripping the edge of the chair in fear. Dr. Ma is very friendly and understanding. She has a great sense of humour and does her best to make her patients feel welcome. You can also see the openness she has with the hygienists and the sense of partnership they share. The experience from beginning to end has really reduced my fear of dentists and have already booked future appointments with anticipation. I am young and wanting to protect my teeth for decades to come. They have really changed my view of someone putting hands and loud gadgets in my face. Oh, and as a first patient they give you a welcome PINEAPPLE. A real pineapple. The fruit, as a welcome gift!!! Thanks! I'll be back for YEARS and will recommend ALL friends and family. :)

Totally inappropriate and dishonest care that resulted in FOUR months of unnecessary pain and…read moresuffering. Who fills ONE cavity on a cracked tooth with TWO cavities in it [which should have been immediately extracted, as I requested], then does a PARTIAL "root canal" and doesn't inform you that it's incomplete, allowing you to discover - upon seeing a reputable dentist - that there's a needle or a file left behind in the tooth in which the partial root canal was done? Who notes that you have a mouth infection but doesn't prescribe antibiotics, allowing you to suffer over an entire weekend with swelling and extreme pain? Who ignores your questions as to the inappropriate/inadequate work he did on your mouth? Dr. Goswami does. That's the START of my review. Much could be added. His office staff seem inept, incapable of getting appointment times and cancellations correct. DON'T WASTE YOUR TIME AND MONEY. GO TO A REAL DENTIST WHO WILL DO REAL DENTAL WORK FOR YOU.

Dr Nishant is kind, caring, listened to my fears and concerns, and did an amazing job with a tooth…read moreextraction and bridge. He thoroughly researched and considered every possibility. Dental hygienist Mina also very impressive with her diligence and high standards, and lovely personality. I highly recommend this clinic.

i have been coming to this dental office office for about 30 years. I have always had a pleasant…read morevisit for all dental work done for me. The reception area staff are very helpful, courteous and informative. The hygienists are very courteous, informative, helpful and professional and are very thorough, friendly and professional in administering care to patient and teeth. The dentist is friendly, courteous, knowledgeable, explains in detail the situation, scenario, available options and recommendations and always considers/suggests the least intrusive/most convenient procedure/process/option for patient to consider in detail making sure the patient is fully informed in order to make preferred choice of resolving any dental issue. i would give this office, its staff and dental assistants, hygienists and my dentist all a 10 out of 10 rating.

Honestly hands down the best dentists, assistants, and receptionists. I get really anxious…read moresometimes when meeting a new doctor or in this case, my new dentist. I've only been a new client for 5 days and they've been so welcoming and not just because they gave me a tote bag of free swag after my first visit - a brand new Oral-B electric toothbrush, your standard manual toothbrush, floss, toothpaste, and lip balm! Haha! You'd think they're constantly booked up because they're right in the heart of downtown Vancouver. But they're really accommodating with scheduling in appointments. I like that their system can send me both email and text reminders. I always had really awful experiences with previous dentists growing up. It had been a while since I had my teeth cleaned and examined so I was really nervous but Dr. Chen, her assistants, and Priscilla the hygienist were really thorough in explaining to me what they were going to do via x-rays, taking photos of my teeth, and giving me advice on proper brushing. I feel at ease and comfortable when I'm there. My boyfriend and his family are also patients there. He was the one who told me about this location!

I am torn between writing a glowing review and suing Vitacare for malpractice…read more Last December, I broke one of my molars. Stress, moving, and other factors likely contributed to the fracture, but that is a story for another time. I searched for "dentist near me" because my regular dentist, the perpetually unavailable and in-demand Dr. Gee in Yaletown, was booked solid. I found Vitacare, with 5-star reviews on Yelp and Google; what could possibly go wrong? I booked the earliest available appointment and went in. A dentist named Dr. Oh saw me. After a brief consultation and some X-rays, he recommended a root canal and crown not only for the fractured tooth, but also for the neighboring one. Both procedures are expensive--around $4,000 per tooth in 2026--and my Canada Life dental coverage caps annual benefits at $2,100. In other words, roughly $8,000 of work was unlikely to be fully covered. The whole situation reminded me of a time I took my brand-new Audi to a brake shop and was told I needed not only new pads, but also rotors--conveniently "refurbished and on discount." Unsure whether a root canal was truly necessary, I tried to book an appointment with Dr. Gee, but of course he was unavailable. After doing some research (including consulting AI), it was still unclear whether a root canal was absolutely indicated. However, the exposed nerve and persistent pain were not relenting. Canada Life approved coverage for only one root canal--about $2,000--so I decided to bite the bullet and proceed with that single root canal. Sometimes imagining the worst-case scenario makes reality feel less intimidating. As I sat in the chair while the nurse prepped for the procedure, I jokingly asked whether she and Dr. Oh had done this before. She said yes, and I thought to myself, "Good, maybe I won't die today." After hours of drilling and grinding, I was getting exhausted. The appointment was booked for two hours, but it felt much longer. Eventually, the overhead monitor that had been playing Netflix timed out, and the screensaver appeared: 3:12 p.m. The procedure had been going on for over three hours. At that point, Dr. Oh sighed and said, "I'm going to refer you to a specialist. I can't get this done. I can't reach the full depth of the tooth to remove what needs to be extracted." He then placed a temporary filling. When the nurse removed the rubber dam and other equipment, I asked how much this session would cost. Dr. Oh said around $500 and mentioned that the specialist he was referring me to was "very good, but also his rate is much higher." My immediate thought was, "Why didn't you tell me this earlier?" To make matters worse, the nurse added, "We're only GPs" (general practitioners). It was a lot of crucial information delivered at a very poor time. The plan was for the temporary filling to last a few weeks to a few months until I could see the specialist. I explained to Dr. Oh that Canada Life was unlikely to approve more work this year beyond the $2,100 already used, especially since this visit alone cost about $500. I asked if he could place a permanent filling instead, as I probably wouldn't be able to afford a specialist this calendar year. He replied that they did not have enough time that day. I did not argue, because I honestly felt both Dr. Oh and the nurse, Natalie, had worked extremely hard. During the procedure, Dr. Oh often hesitated over which instruments or tools to use, but he drilled tirelessly at the tooth even when the anesthetics began to wear off. His hands were very steady, and he did not seem careless or incompetent. My impression was that he might be an ultra-perfectionist who refuses to stop at 90%. Based on the post-op X-rays, I could not see any remaining decay, though I am not an expert. I reiterated to Dr. Oh that it was unlikely I would see the specialist this year due to insurance limits and asked how much a permanent filling would cost. He said $500. I decided to book another appointment to have the temporary filling drilled out and replaced with a permanent one--for now. Hindsight is 20/20. If Vitacare was not confident about performing the root canal, they should have referred me immediately to a specialist, instead of putting me through a difficult, incomplete procedure that consumed nearly half of my Canada Life annual dental maximum. Alternatively, I should not have been charged for a procedure that Vitacare "failed" to complete. Initially, I was genuinely impressed by the effort and care shown by Dr. Oh and Nurse Natalie, but this experience has left a bitter taste in my mouth. Now I have to see a specialist and possibly redo the root canal all over again.

I went for regular check-up and cleaning. I am happy with the treatment. The atmosphere is…read morefriendly and relaxing.

I recently switched to Alpha Dental because I was not happy with my current dentist and my husband…read morehas been coming here for years. I have nothing but good things to say! From the moment you check in, the staff are extremely friendly, kind and personable while being professional. The hygienist I saw was Natasha and not only was she super sweet and kind, she was full of helpful suggestions such as how to floss properly (she demonstrated it while I held a mirror so I could see). The dentist I saw is Dr. Shivji (junior). You can tell that he is confident in what he does and has great knowledge. Not only is her super personable but he is honest- he will not recommend getting things done that you don't really need just to make more money for the business (as I have experienced at other dental offices in the past). I get anxious about feeling anything when getting fillings and he was very gentle and reassuring, always checking to make sure I was doing ok. I trust him to give me good dental advice. Again, I cannot say enough good things about everyone working at Alpha Dental and my only regret is not being a patient here sooner.

Great service, worked with me to help me on teeth. Very kind great staff great conversation would…read moredefinitely recommend and would come here again