The customer service is excellent. Both the guy (I think his name is Kevin) and the lady who works weekends are extremely nice and helpful. I don't know about price as I didn't compare prices. I just looked for a place near my home. I have had no problems whatsoever in all my dealings with Kits Mini Storage. read more

The team is super nice here! They are very helpful and will take the time to ensure you have a chance to look at the space before renting it. I was lucky to get the last storage unit available as school year has just finished and students are moving their items into storage for the summer. I might be biased but they are so close to me that the location is the best feature in my opinion. They have tons of parking and make it easy for you to unload your items into and out of your vehicle. Lots of carts as well so you never have to wait for your turn to use one. They offer a complimentary parcel receiving service with every locker rented, or you can pay to have your parcels delivered there for around $20 a month. The hours are very convenient as well, and they are open on Saturday and Sunday as well. The units are a little dated and could use an upgrade, but if you are just storing non perishable items here temporarily they will be just fine. Seriously, the team and their customer service is awesome. Sometimes I will pop by to say hi and end up having conversations with them and talking about what's going in the neighbourhood. Rates are reasonable as well and comparable to others in Vancouver. Oh, and also, they do rent out private parking stalls as well but as far as I know there is a waiting list for them. Kevin and Rose are always very helpful and friendly and I look forward to see them every time I'm in! read more

SUPER HELPFUL!!! We were having some trouble packing, and the employees jumped right in and went out of their way to help us. I've used their service twice and both times they were amazing. Highly recommend! read more

I used this storage facility when I went home for the summer in 2019. I usually don't write reviews, but I had some of the best customer service here. I am a very bad procrastinator, so I only had a few short days to find a storage unit+store all my stuff before I went back home. I found this place on google, and planned to get there around 3 hours before closing. However, due to unforeseen circumstances, I arrived here literally at 5 minutes before closing. I was freaking out, but the guy who was there stayed overtime to help us and was a literal angel. They helped me figure out how big of a storage space I needed, and made the whole process super easy. Every time I went there since to store/retrieve items the workers have been super helpful and nice. Honestly grade A customer service here, and if you're a UBC student who plans to store stuff, I would highly recommend this place as it's not to far from campus and their rates are reasonable. read more

Great place for students. Booked 2 weeks before I needed it in summer. They had a locker waiting for me right when I needed. Small problem arose with the locker I was supposed to move into, voiced my concerns and problem was quickly and easily resolved. Decent price, helpful employees. Will use the next several years for my summer storage away from school. read more