Great service family business best prices in town very knowledgeable people have done business with…read morethem for years always satisfied highly recommend

The Exchange is mostly guns nowadays, not completely but it must be a very big part of their…read morebusiness. Which is good because that is why I go there. Best prices in the area (including Sioux Falls) and friendly competent sales people. Transfer prices are also reasonable. Their website is really good so you can thoroughly peruse and compare before you stop in. Definitely my first stop when I'm in the market for a firearm.

Cashier, looked to be new younger boy, was blatantly rude during whole transaction. I have never…read morereceived service like this at this location.

Working at a big box store means processing an occasional return and not being rude about it. I'm…read morenot one of these people who calls anyone who tells me some truth rude, instead, rudeness comes from tone of voice, body language for instance refusing to make eye contact and scowling, and inflexibility during the interaction. The woman processing my return today seemed to have a real problem with someone returning an item that it turned out costs about half on amazon. This is a small town, but we don't owe you our business. If you're going to charge double for something, you should at least have courteous or at least neutral employees.

My teenage son was kicked out of the store while he and a friend were shopping for golf equipment…read more I was a few isles away and soon got a text saying the manager told them they were up to no good and needed too leave. They were trying on golf gloves. They weren't swinging clubs, bring loud or rude but he kicked them out of the store. Went back later to buy football cleats that had a sign saying they were $20 off the original price. When I got to the checkout the manager refused to let me pay that lower price as it was an old sign. When I asked why I wasn't able to pay the lower price he shrugged his shoulders and said "that's not my problem". We now do all of our sporting good shopping in another town. Dunham's of Watertown will never get my business again.

I bought paint ball CO 2 tanks there about 2 years ago. I have stop a few times to have tanks…read morefilled. It is always a big time consuming hassle. This last Sunday I stopped to get tanks filled again. There was no one in the gun area . I waited 10 minutes then went to the front I asked who I think was the manage if he would send some one back to help me. He paged some one. I waited 10 more minutes no one shows up. I go back to manage he said it would take a bit they were had a lot going on right now. I waited 10 more minutes . no one shows up. Customers were coming and going from fire arms part of store. If they had some one there they could have made some sales . I went back to manager he said she just went back there she is there now. I went back the lady was training a new employ. She was showing people fire arms . I asked the guy in training if he could help me. the trainer asked him if he know how. She called some one on phone to walk him thru it. Then she disappeared. The guy could not figure out how to use equipment even thu person on phone was explaining it to him. I had been in store an hour at this time and had to go. The new guy did his best but I left with out what I came for.

We were coming through town and stopped hoping to get some SMSU gear. We were really happy with…read moretheir selection and prices!

Great store....kinda like Cabela's but locally owned. The staff is friendly. If they don't know…read morethey are willing to ask other staff or use the internet. If this is going to take a while they will call you later. Store is always clean and bright.