My experience with Hughes Cleaning Service is a perfect example of the art of service recovery…read more Reaching them to schedule a deep cleaning for my house (because I have teenagers and an 84 year old father who has never actually put his dirty clothes in a hamper) was a bit challenging, however thanks to Yelp, I was able to connect easily to Rodney. We discussed by message what I'd need. He had a scheduler contact me and I gave some dates I could have this done. I didn't hear anything back until I got a text telling me one person was coming in 30 minutes on one of the days I said were fine. It was later in the afternoon, too. Wait? A deep clean with one person in the afternoon? Not going to work. After some back and forth with the scheduler, where I just ended up saying "Please have Rodney call me" a few times, the individual was cancelled. Rodney called me promptly. He was great, he saw where the confusion was, understood what I needed, sent me an easy payment link and we scheduled two people to come out for a deep clean promptly. Jalil and Ayla were amazing. They did a great job and were kind and friendly to my father as well. I then scheduled a weekly cleaning with Hughes, again it was Jalil and Ayla, they were once again fantastic, my house looks great and they were again kind to my dad, who I think deliberately is home so that he can visit with his friend Jalil, who, to his credit, just kept cleaning as he was listening to my dad's stories. Jalil is a heck of a nice person. I'm continuing to use Hughes for my regular cleaning. The measure of a business is how they respond when things don't go as planned. They measured up very well.

My close friend and countless items stolen for her which is completely a disgrace. The address…read morelisted does not exist in the 1900 Markey building. We spoke with administrators and double checked their directory list. Shady???

I'm so happy with Keep it clean. From the office staff to the cleaning staff they are top notch…read more Their responsiveness and attention to detail is outstanding. We have an alarm system and a pet and they are extremely careful and conscientious with both. My house is sparkling when they are finished and they communicate back to you things they notice. They work hard to give you a fair rate for the size of the home and the work they do. Theresa is a gem and really professional. I'm finally happy with a cleaning company. Highly recommend them!

Found them through Angie's List and got a coupon for $15 off. Very easy to schedule with them. The…read moregirls arrived on time and did a good job. There was some mix-up about the amount they were going to charge me but 1 call to Rayleen, the owner, and we got that sorted out. Given this billing mix-up and the fact that I was shorted by 30 minutes of cleaning (15 minutes since two girls came to clean the place), I decided to give 4 stars and not 5. I do appreciate that Rayleen offered to make up those 15 minutes the next time I hire their services.

I booked a deep cleaning service with this company for 5/23. They were supposed to arrive between…read more9am-10am. At 9:58am I received a call stating the cleaners were outside. I stood at the door for about 10 minutes. I contacted the operating phone services, advised no one was outside. She stated she would contact the cleaning service and give me a call back. 20 minutes went by and no one never reached back out. I called back to see what was going on, I was told oh they are almost there at 10:50am. No one never showed up. When I contacted them again to ask if this was a legit company, I was told yes the cleaners are outside and you have a brown door. MY DOOR IS NOT BROWN. Now I have to change my card numbers because this is a bogus company. Do not book with this company!!!!

Very good cleaning job. Appliances looked brand new afterwards. Floors shined. Decent price. Will…read moreuse services again if needed.

I have been using Mr. Jessie's service for about a year and can say that as much as I like him and…read morehis business for the excellent service I also like him personally. His work ethic is beyond reproach and he continually seeks feedback to ensure he provides satisfaction. On top of that, he is a good person. I've had several occasions to speak with him and I never fail to find him to be a proud business owner and father working to put his kids through college and build his company's reputation. The quality of his and his employees' work is always top notch. More importantly I have never failed to reach him by phone, and his schedule is always flexible. You can trust this business in your home and know that Mr. Jessie will stand by the service or make it right if something goes a little amiss.

Oct 13: My husband is in a pinch and needed an apartment cleaner for tonight after 6pm or tomorrow…read morebefore 9am (both are weekends!) I was using yelp reviews to call companies close to Lansdale and called KJMS around 4pm. I got their voicemail so I hung up and kept trying other companies. Ten minutes later, I got a call from Jessie, who must have seen my number on the caller id even though I didn't leave a message. Loved the initiative! He efficiently helped me set up a cleaning for tomorrow morning between 5-6:30a. A LIFESAVER. Quoted price seems fair. Will update review after work is or is not completed! Oct 15: Work completed on apartment was well done. Owner came on time in place of one of his workers who was unable to make it. Completed work in the time frame necessary. Jessie (the owner) made a followup call to my husband the following day (today) to determine if his work was done to satisfaction. Based on this, my husband reached out today after their phone call and asked him to come clean another unit later this afternoon, which they are doing. Would highly recommend based on our interaction, both on the phone and in person.

I had an amazing experience being cleaned by b2b. When I asked for a clean they responded quickly…read moreand positively. The clean was detail oriented and the team was efficient, reliable and nice! I would highly recommend to have b2b clean your property and I can't wait to have them back. 10/10!

B2B is not in the business of cleaning, they're in the business of making it look clean…read more We had them clean our home regularly for about two years. When we pointed out where they missed-- one too many times-- they told us they would no longer clean our home.

I couldn't imagine a better cleaning company. Olave's cleaning has made my life so simple, by…read moregetting me organized and on a bi weekly schedule. My apartment has never been so clean! I would highly recommend using this service.

I can seriously not believe how fan-friggin-tastic this cleaning service is. I can't possibly give…read morea higher recommendation about anything than I am about Olave's Cleaning. If you ever want someone to cleaning service you up, you had better look no further. I'm still typing because Yelp is telling me my review is "shorter than most" which I consider to be BS! Hey, there we go. I'm now at "Average length". I'll take that. I consider myself an "average length" kinda guy. Olave's Cleaning. Great stuff.

I debated whether I wanted to do this review, because I got the sense the owner had had a rough day…read moreand our experience may not have been typical. First, the cleaners arrived three hours late--a job ran over, then they got lost. (I had given her the address of the complex when I booked the cleaning and she assured me she was familiar with it, but apparently not). Wouldn't have known any of this had I not called and texted to find out where they were. When they arrived in the early afternoon, The owner quoted us a final price and took payment before leaving for another job, and the other person stayed to "clean" our 2 bed (only one being cleaned though), 2 bath apartment. "Clean" is in air quotes because Cleaner #1 didn't do much during their four hours beyond clear the counters off, unplug the cable box from the TV, sweep the kitchen and living room, mop one of the bathrooms and take a long smoke break. The cleaner took a second smoke break at around the 4 hour mark and said the owner would be meeting him downstairs because he had left his cell phone in her car. 45 minutes later the owner returned, and stuck around for about 3 hours to finish the job (Per the owner Cleaner #1 went to get a drink and we never saw him again). I'll give the owner this--she is a hard worker and was pretty clearly trying to salvage the situation. (it's the only reason this is a two star review). She accomplished several times more than cleaner #1 in a little less time. However, in the interests of triage (we were most concerned about the kitchen) we asked her to emphasize cleaning the oven, microwave, and fronts of cabinets above the microwave when we saw how long it was taking, as the stove had a lot of grease buildup. She did a good job on the interiors of both appliances, but left a lot of grease on the fronts of them. I re-cleaned them both this morning, and did a better job in 15 minutes than their combined 8 hours. Long story short, I don't wish them ill, and we may well have caught them on an off day, but we won't be taking her up on her offer of ongoing cleaning. If you want to take a chance on them, I recommend doing so in a low stakes situation (not right before a party or house guests), on a day you have a flexible schedule, and to be very clear on what your top priorities are in the event they run out of time. If I were to do it again I would have told them at the start to just do the kitchen and baths and ignore the rest of the house, given they were already 3 hours late and the rest of the place was reasonably tidy. To the owner: At a minimum, I'd recommend having a performance conversation with cleaner #1. We got the sense he may have created a lot of unnecessary stress for you yesterday, and as a manager myself you deserve better.

I have never had professional cleaning done in my house before but decided to start since I do not…read morehave time to keep my house clean. I chose Touched by Magic based on the positive reviews on yelp and the website. I called and asked a couple of questions, got my quote and scheduled a cleaning. The price was decent and we were able to schedule a cleaning soon. We scheduled the cleaning for Sat at 10 am. Around 10:15, no one showed up so I called to see if she is having trouble finding the house.... no response. I called around 11, still no response. I am very disappointed in the business. There are all these rave reviews and no one showed up. Finally around 12:15, I finally get a text that there was a family emergency. It would have been no big deal if she had to cancel because of an emergency. I understand since stuff happens but it would have showed some kind of sincerity if she told me at the appointed time or before that she couldn't make it. It would have showed an effort and that she didn't forget the appointment but nothing except a text after multiple calls and a voicemail from me.

While i called them for Restaurant Cleaning they shown up so fast. Their Restaurant Cleaning…read moreservice was impressive, i called them while i need it urgently on my restaurant. They are professional and the service was very clean. Budget-friendly professional service provider.