We went last year for a prom dress and had such a fantastic experience that we went back again this…read moreyear. The staff are wonderfully patient, the selection is good and the prices are fantastic. Brittany was super attentive and supportive as we tried on lots of dresses. I can't say enough good things about this place.

Amazing customer service. I took a chance and ordered online since I live in another state and the…read moredress is perfect! They responded right away to my email with questions as well.

Had great service from the ladies the week of Christmas. They were still pleasant and even still…read morehad all their hair! Retail is rough, especially during holidays.

JoAnn was extremely friendly and helpful which relieved me of some of my stress and was able to…read moreanswer all of my questions that I had for getting ready for a wedding. I definitely recommend this location. Thanks again JoAnn.

Writing to inform you of how inflexible and unwilling Mestads is when working with an 18 year old…read morehigh school student. Apparently the policy of the store when speaking to the store owner is that the Tux must be returned to the store the following day of prom (Sunday) or returned to the high school on Monday. Our son returned the Tux on Monday in person at the store. He was charged $40 for this. When speaking with the store owner (Kathy) she said "I'm sorry that your son is not able to read" and was quite rude and not willing to work with us at all. How rude is it to insult someones child when receiving a customer complaint? Especially when the parents are asking them to be understanding since the Tux was still returned the same day the high school students returned their clothes to the school. It is crazy how important $40 is to a store and their willingness to loose a client instead of providing good customer service and be more understanding of high school age students not fully understanding what all the policies are. If I were you, I would highly recommend taking your business elsewhere. This is not a matter of $40 as much as it about poor customer service and the principles of the owner.

My husband was fitted for a tux for our sons wedding. We arrive on date they give you. 3 days…read morebefore wedding. He tried his shirt on and when he raised his arms went to his elbows! It's 45 minutes away and they said come on fri to pick up new shirt. We both worked and had decorating etc for wedding. We came up with our own remedy my nephew would pick it up. The where is part is it on the day of the wedding my husband put on his tux with his new shirt. Looks good. Took the dogs out and I was bending over to get something for the dogs I looked at my husband pants and it was very visible a hole in his crotch! It isn't like it could be seen. When he tried it on of course she didn't look at his crotch he just assume that you paid 200 and some dollars for Tux for a few days that they are in good shape. He has sew his own pants. when we brought it back no oh that's terrible we're sorry. They said we should've brought it to be fixed. Really two hours before the wedding drive 45 minutes each way very unprofessional will never go there again. If you do check your crotch of your tux

My daughter ordered her tuxedo there and when they got there at 3 they where closed. They where…read moresupposed to be open until 5 and they closed at 3. Now we have a bride and groom with no tuxedo. Pour freaking business. I give them zero stars.

I found out about Beauty By Design from the bridal salon I bought my wedding dress at. I was really…read morehappy that I was able to get in pretty quickly to start getting my dress tailored, because a lot of the other places I reached out to were booked through the end of the year, and my wedding is in September. Deborah has been amazing to work with. I really appreciate the time she put into my first appointment to suggest what needed to be changed and altered. She is also awesome for letting me bring my second dress, for my bridal shower, in as well to get altered. The alterations made to both dresses were fantastic and just what I asked for, and then some. I would highly recommend using Beauty By Design for your tailoring needs!

Deborah has been doing custom projects and alterations for me for the past few years. I always…read moreenjoy working with her and I am always very happy with the work she does. I am so happy she has her own studio!!

Although this wasn't where I ended up buying my dress, we had the most wonderful experience…read moreshopping here. Isabelle was so kind and helpful throughout our time there. They had such a wide variety of dresses in different price ranges, and I loved seeing different styles on myself. The shop is beautiful and filled with natural light, and there is space for your crew to sit and relax. They were also so accommodating to our group and letting us come earlier to our appointment. I would recommend Our Shop to any bride!

We had a great experience picking out the dress but from there it went south fast. We decided to…read morepurchase a dress so with one of the assistants they took all the necessary measurements and ordered the dress. Several months after selecting and paying for our dress it finally came in. Super excited we went for a fitting and found the dress to fit like a glove everywhere but the bust. Not by a little but by and amount the ruined the dress completely and would have made it the most uncomfortable day ever trying not to have a breast completely fall out. It was so distasteful for what should have been a very happy day. The girl helping said nothing even though my daughter was near tears. I went back later and purchased some fabric to completely remake the top of the dress and speak to the manager. No help at all - just here's your dress have a nice day. She insisted my daughter wanted a size 4 no matter what - how does that even make sense. She has had many elegant dresses that have needed to be taken in and she understands that process very well - she also understands you can't just let it out if its too small. One of the things she liked most about the original dress was the coverage - but as with most dresses that a size 4 girl tries on they had the back pinched together to fit and the top had more material. The job of the shop is to get you the best fit - if your bride is saying she likes the coverage you let her know her measurements area a size 4 but you are ordering a larger size so she will have the coverage she loves in that dress. Thankfully we have an excellent tailor and she completely remade the top of the dress. This sale could have been salvaged with a good review but just really poor customer service, communication and accountability. I would love to post pictures but my daughter would be very upset to have pictures like that posted.

Visited here for the first time after word of mouth from friends who shared great things. My…read morehusbands a bigger guy so it has been challenging finding places that can accommodate to larger sizes. With that said, this place held true to its reputation! There's so much selection for men, even a little for women too! But the variety of choices doesn't fail to disappoint. We were helped immediately upon our entrance to the the store by Zack, the sales manager. He was incredibly helpful, didn't pressure, and gave his honest opinion while we were shopping for just the right suit for my husband. He fitted my husband and made sure he knew the proper way things fit, but still accommodated to his style. My husband loved the experience and will be back to buy more.

my husband Chris Heiliger used to buy all his suits from Billy! He is the best! knows his stuff!…read moreunfortunately Chris passed away last Nov., but I miss going to the store.