Julieta and her staff are the best! They've helped me with name plates on football uniforms, custom…read morejackets, as well as merch for my employees. Highly recommend- they're my go to for everything.

(EDIT) So after posting this review, I was surprised that several fellow Yelpers reached out to me…read moresaying they had the same issue with this business. I would say you should stay away from them especially if you have a tight deadline that you must keep. ********************************* I had a terrible experience with this business. So I was about to move out of El Paso and my friend was going to help me with my move, I decided to get him a customized shirt as a gift. I called this place before going and they said they could prepare the shirt in time (I had 3 days left in El Paso). I took the hoodie I bought and went to the store. At the store, I explained my situation again and that I really needed to pick up the shirt in time as I would be moving. They promised to have it ready on the day I move out, so I paid for the service and left. They also told me they would send me a draft to my email before printing to make sure we are on the same page about the design. On my moving day, I called them to let them know that I was on my way. I was a bit worried because I never received any design draft till this day. However, they told me that their machine was broken and they couldn't print. Well... couldn't they let me know sooner? They promised me that they would have it ready in time. But ok, stuff happens. They offered to mail the shirt to my friend's house instead. I felt bad that I couldn't give any gift to my friend on the day I left but I told him he should expect a gift in mail. Then I waited, and waited, and waited. I asked them to send me a picture of the finished product and also confirmation when they mail the shirt, however I never received anything. I followed up by phone, by text, but never received response. When they do answer my phone, they always said "Sorry I forgot, I will send tomorrow". Long story short, after a month of going back and forth, I FINALLY received a photo of the shirt. I wanted to see it because you know, they never even sent me a draft. It looked better than I expected so I was happy about that. However, I found this business very unprofessional. I understand that stuff happens but they said they usually take 2 business days to complete, so obviously my case was unusual. When stuff happens, I would want the business owners to be on top of it. Why do I have to be the one to follow up with them every day for a month straight and they don't even give me any response? After all, I had to ask someone to go get the shirt and deliver it to my friend but I was very disappointed.

Absolutely the worst service I've ever experienced. I dropped off my shirt on November 6th and made…read moreit very clear I needed it by the 16th. After that, they completely stopped communicating -- no replies, no calls answered, nothing. When I finally showed up in person because they wouldn't answer the phone, my shirt was just sitting there unfinished. They told me to come back in an hour, and even after TWO hours, it still wasn't ready. I ended up waiting almost three hours just to get a sloppy printed design -- not embroidered, not the font I asked for, and not even the right color. And they never asked for my approval to switch from embroidery to a cheap print. They ruined my son's photoshoot shirt, they wasted my time, and they didn't take responsibility for anything. Even saying "it's on the house" doesn't fix the fact that they didn't do the job I trusted them with. Unprofessional, zero communication, and completely unreliable. I would never recommend this place to anyone.

Their designer is amazing. I think it's because he's young that he has such amazing ideas. He came…read moreup with a great design. I had custom t-shirts and embroidered caps done for a Down syndrome walk and I'm really impressed on the quality. They were also surprisingly reasonable on their pricing.

Wow this family owned local shop is the place to go for ALL…read morethings El Paso!! I came here to obtain several of the El Paso Strong tees in the aftermath of the massacre. The Proper Printshop is one of a few local shops who have committed to donating the proceeds of the tees to the victims families. I really appreciate this since it leaves a sour taste in my mouth for any business to profit off someone else's tragedy. As unfortunate as the circumstances are that made me discover this awesome shop, I'm grateful to have found this place and it will now be my go to place for all things printing. They not only do t-shirts, but stickers, buttons, hats, graphic posters, embroidery work, etc. Let's all support this shop and buy local because they in turn support our beloved Chuco town. #elpasostrong

Three words! Quality Merchandise Fast! I walked in and was immediately greeted with smiles and warm…read morewelcomes! Allen gave me his undivided attention during the consultation, in which he used state of the art equipment to capture my vision. Now that my company T-shirts have arrived my staff and I are looking fabulous! Definitely doing business with Proper Printshop again!

Do NOT I REPEAT DO NOT USE THESE PEOPLE…read more First off, the red flags were that they wouldn't understand what I was saying. A man started helping me then a female who happens to be the "owner" Julietta De la Pena. (Her and her daughter were laughing in my face)Who was rude on top of it all. I explained I found shirts on amazon that I wanted for me and kids and I CLEARLY explained I wanted them in green and all the same font and the picture I submitted to them for my two small ones. They said it was very possible to do so but it would extra if I wanted the white font and green together so o clearly stated no just all green. It was extremely expensive on top of they didn't do the adult shirts in green as I ordered. She called me a liar saying I never once stated I wanted them all green. & told me to come back the next day. Mind you, they were supposed to be ready since Monday on 3/2/2020. I went in on 3/9/2020 because I got no call or text telling me they were "ready" then to find out they didn't do what I asked for. I came back on 3/10/2020 and the "owner" again is no where to be found and again asks me to come back. I asked for my money back and they refused. They never stated there was no money back and there are no signs that say no refunds at the business nor on the receipt that I still have! She said she claimed they made them exactly like the picture because that's what I "wanted" which is another lie because if you clearly see what I sent them, they didn't make them at all like the picture either. They used cheap lettering and didn't even use the same font. I have made a report to the BBB, Because they will Continue to SCAM other customers as they did me. I paid $140 for t shirts I could've gotten on amazon for half of that and not as cheaply made and the correct colors. I try to support local businesses but not if they scam people like these did. Besides the small t shirts the other two aren't in the right color nor are they made anything like what I sent them.

Mr. Edwin Lucero is a true professional. He has worked on two projects for me and I am most…read morepleased with the quality of the embroidery, his projected time completion and great customer service. I will continue to reach out to him for my future projects. I highly recommend him to work on your desired prints and embroidery. You will be pleased.

Every time I request a shirt order, I get consistently excellent service and quality shirts. Never…read moreonce have I been disappointed with the result, shirts are always with the exact color, design, and texture I picture in my head and they're always so beautiful! He has also done large orders for me and there hasn't ever been a mistake or imperfection. Best screen printing in El Paso at great prices and phenomenal quality. Definitely my go to shirt guy forever!

There aren't enough good things to say or thanks to give Art Masters of El Paso!…read more Last year my little brother passed away so I got 2 portraits of him painted and took the paintings to Art Masters to get them framed. They helped us choose great frames for the paintings and we put down a small deposit. They turned around and quickly got the job done before my brother's birthday in less than a week! Upon my return to pick up the frames, the owner (Doug I believe? I'm sorry if that's incorrect!) told me that he was sorry for our loss and that the rest of the payment was on the house. I was so taken back at that incredibly kind and sincere gesture, I truly can't thank you all enough for the blessing you provided in that time. Art Masters not only cares about their work but their customers as well. I will be back to frame other prints to support this amazing business!!! Once again, thank you SO much. (My mom loved it by the way!)

This framing and art shops deserves our attention Yelpers!! The owner is currently doing a full…read morerebuilt of their art gallery. Art Masters has framed many of my frames with some official pictures and military recognitions. They do an incredible and very precise job. They also give ten percent to former military. Art Masters is in my mind the best custom art and framing shop locally. They also do art restoration, frames and art displays and art leasing. You can find them at 6501 N. Mesa Suite C at +1 (915) 833-3838. I highly recommend this place!

I called moblie furniture repair and he restored this vanity for me and he gave me a good price and…read morewas on time.I did this for my daughter that was my great grandmother vanity for Christmas. It was her mother.she used it. She was so happy because she told me my mother used it when she was little and she used it when she was little. When my mother saw the vanity that was left out in the shed for years. its Going to go to my daughter and now it's fifth generation and I am sure it will go to my daughter daughter. Mr John Malooly salvage this family treasure and I know it will go on for more generations. I have recommend John to my family and friends that want to have there family anitques treasure save.

Absolutely Amazing!! I called John to help me with an antique coffee table that needed some major…read morework. Within one week he had repaired it and brought it back in immaculate condition. He made sure to seal the artwork and detail of the furniture without stripping away its charm. Not only was the quality of his work worth every penny but he made sure to charge me a reasonable price. Love it !!!

My banner came out perfect ! Exceeded my expectations. Customer service is friendly , kind and…read morepatient. Quick to respond, banner was ready in one day. The print was perfect and the price was great. I'll be giving them my business again and referring people. I had dealt with another business prior to finding them, fast signs on airway, the lady wasn't very kind, and they were over charging me.