My family chose this establishment because its black owned, so we were looking forward to top-notch…read moreservice, and unfortunately, that is not what we had gotten. My family was scheduled to see our loved one's body at 3pm the day before the service; his remains were not ready, the owner along with her staff, were going in and out to finish his preparation, and we were not able to see him until about 5pm. The process of burying a loved one is already hard enough and for a funeral service, there should be a level of compassion for the family, and a display professionalism at all times. We were supposed to have the service in their chapel, only to find out we were having the service outside the day of, in their parking lot. It was about 90 degrees plus, and of course his remains were not able to be outside during the service. When it was time to close the casket, his remains were rolled outside, and that part of the service was able to be done, in the parking lot. We were told on that day that a memorial video, along with pictures were to be sent to the family, and we still have yet to get those. We found out about a "memorial video," via Facebook, and it was more of an advertisement for her business, and not a memorial video for the family. I would not recommend D. Williams Mortuary Services to friends nor loved ones.

This is the worse funeral I've been to. The director was very rude and certainly not professional…read more There was a young guy there moon walking in font of the casket while they set up. I don't think they realize that this is someone's family member in the casket. Laughing and having a good time while covering stands to put flowers on. The previous funerals this same funeral home were excellent. Something has changed and I do hope they fix it for the next funeral. This one was unacceptable. I would not want to entrust any of my family members into their hands. The hearse then speed off and left the whole procession. Total madness!!!

This is our second time using Robert's of Ocala Funerals and Cremations. When my father passed…read morerecently, it was a relief knowing I could call them and they would take care of all the arrangements and our wishes! We had the pleasure of connecting with Marie again, as our funeral director, who has the most caring and thoughtful dispostion. She makes the process quick, easy and affordable. I would highly recommed this business when in need. Everyone I have met here are caring and accommodating during this time of grief!

Roberts of Ocala Funeral & Cremation was professional and kind during my difficult time. My mother…read morehad been very sick when she died and I was coming from out of state. Steve guided me and was a great source of comfort. I really appreciated his wisdom and grace

Forever grateful for the wonderful service by the owner and staff! They went above and beyond for…read moreour family during an extremely difficult time. We will forever be grateful for them and making this experience the best it could be. Thank you

From the owner: Building Relationships, One Family at a time…read more.. "Service by Professionals " "Service beyond Expectation" "At Phillip & Wiley Mortuary, we are not satisfied with just being another funeral care provider in Florida. Our goal is to be your preferred Mortuary for Generations to come! To that end, we dedicate ourselves to an uncompromising standard of excellence that not only meets, but also exceeds every expectation of those we serve."

Through our presentation 3 years ago to now, Neptune Society has been amazing, unfortunately, my…read morehusband passed about a month ago while we were out of town. I called our chapter near our home and they gave me all the information on who to contact nearest where we were. Everyone was so helpful, compassionate, and professional. For what the cost covers and the help that I received, the price was very reasonable. Thank you, Neptune Society, for making such a terrible time in my life bearable. They were just a call away any time I had questions. I could not ask for more!

We were very pleased with the presentation with Paul. It is…read morevery comforting knowing that all of our end of life requirements are over and done with. The process to get this done was comforting. No need to have others trying to get this accomplished, when we already have everything finished.

FINAL UPDATE AS OF OCTOBER 17, 2022 Fined $1,500 for not…read moreproviding a priceless for goods. Making up prices with me. Fined 1,500 for other code violation. She tried too take advantage of me in my Daddy final arrangements. 3,000 same amount she TRIED to get from me or my Daddy car BEST OUTCOME SHE WAS PLACED ON PROBATION FOR ONE YEAR CROOK ON LOCKDOWN Beware this funeral home is crooked. They quote you prices for service but the correct process is you should be given a itemized price list and you pick what you want. And not what color you burying the deceased for the casket you are suppose to pick the casket. Each item of service should be itemized with a price not the word included. Death certificates are 10.00 with the health dept and she charge 20.00 with no explanation of why. If any of the above has happen to you more than likely you've been overcharged and should contact the Funeral Compliance office in Tallahassee at (850)413-3039 to file a complaint. To be taken an advantage of in the time of a love death is the lowest but if everyone file a complaint this can be stopped. I filed a complaint. UPDATE: MY COMPLAINT WAS COMPLETED AND AFTER THE INVESTIGATION THERE WAS A FINDING OF 4 VIOLATIONS. SHE IS NOW A PROVEN CROOK OTHERS JUST DIDN'T TAKE ACTION AGAINST HER AND THE REPORT STATES THAT AFTER A VISIT TO HER OFFICE AND REVIEWING OTHER DOCUMENTS

From the owner: Our professional and caring staff is dedicated to providing affordable and sincere Celebrations of…read moreLife through Funeral Services, offering Traditional Burial, Direct Cremations, Service with Cremation, Graveside Services, Immediate Burial, Memorial Chapel Service and Domestic and International Shipping.