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    Ocala Armory

    3.3 (26 reviews)
    Closed 10:00 am - 6:00 pm

    Services - Ocala Armory

    Personal property appraisal

    Estate liquidation

    Ocala Armory Photos

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    2 months ago

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    11 months ago

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    3 years ago

    Horrible customer service and outrageously overpriced. Would not recommend this place for purchasing firearms.

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    2 years ago

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    2 years ago

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    2 years ago

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    3 years ago

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    5 years ago

    Horrible customer service and no selection of guns. Most people in there are clueless

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    3 years ago

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    4 years ago

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    6 years ago

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    4 years ago

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    4 years ago

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    15 years ago

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    11 years ago

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    7 years ago

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    6 years ago

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    4 years ago

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    9 years ago

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    13 years ago

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    14 years ago

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    11 years ago

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    11 years ago

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    13 years ago

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    10 years ago

    Ocala Armory has smoothly handled one sale and 6 transfers for me over past two years. Always enjoy discussing my buys with Sandy.

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    13 years ago

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    Ask the Community - Ocala Armory

    Review Highlights - Ocala Armory

    Sandy has been in it for over 40 years and still shows up every day, including Sunday.

    Mentioned in 3 reviews

    Read more highlights

    DICK'S Sporting Goods

    DICK'S Sporting Goods

    (28 reviews)

    $$

    I am a real customer and have been shopping at Dick's throughout the country for over 20 years…read more Before my experience in this store I read the many critical reviews regarding customer service. Here is my story. Upon entering the associate at the checkout immediately asked if she could help. I was immediately impressed as I made my way to the shoe department by the abundance of quality products on display. I found some shoes that interested me and while trying them on the associate in the department stopped stocking inventory and came over to assist me. Without asking he was there to assist. After picking out some socks to go with the shoes I went to checkout to be greeted again by Carlene. This is where customer service far exceeded expectations. Carlene asked if I was in the rewards program and while I knew my wife had set it up many years ago I could never remember how to access the account. At this point Carlene was determined to find the account for me and we went through every phone number, email address, zip code and name combination I could think of until she found our account. Then she took the time to update the account with current information. While previous reviewers had bad experiences, the associates I dealt with went beyond expectations to deliver high level customer support.

    My wife needed a new pair of sneakers so we went to Dick's Sporting Goods while in Ocala, Florida…read more I have to be honest I did not have high expectations but I was proved wrong. The shoe section we clean and orderly. My wife talked with the shoe guy (sorry did not get his name) but he asked her about what kind of support she needed. He made a few suggestions and offered to get her a pair of each to try on. While she was testing the shoes out he gave her some space to just allow her to get a feel for herself. He then stopped back and said "once your down to your two favorites, put one on each foot and test them side-by-side that way". Great suggestion but again not pushing. She picked a pair and although they were expensive, we tend to keep shoes for a long time so $150 seems worth it! Like the way they helped us and would go back again!

    Lawful Defense Guns & Transfers

    Lawful Defense Guns & Transfers

    (18 reviews)

    $$

    I made the decision to drive from Live Oak down to Gainesville to purchase a Kimber 2k11 9mm…read morepistol. It's not a cheap weapon and is advertised to have a high performance trigger as it is a target model. Lawfuldefense had one in stock and I like to support local business versus order online. Everything was great until I brought the weapon home and fired it. There are problems with the trigger, bad enough to where I did not feel safe with the gun. I called the store and was told to bring it back in and we could work out store credit or something. I told them I could not ship the gun and have it shipped back because I am in the process of moving out of state. I don't have an address that's any good right now. I drove back down and brought the gun in and was then told that they could not do any sort of refund, I would have to have them send it back to Kimber and they would return it to me wherever I was, it did not matter that I didn't have an address. I was also told I would not need to return to that store, but I did not trust that process. I bought a defective item from a retailer and I expected them to handle the problems that came from the factory not me. That's the whole point of going to a local brick and mortar is the support. We argued quite a bit, I questioned why I was told one thing on the phone and another thing in person, and I ended up leaving with my new expensive paperweight. I drove a ways down the road and decided to go back and just give up the gun. I brought it back into the store again and told them go ahead and ship it back to Kimber and I'll worry about where I am and how to get it later, it's better than just losing 2,300. At this point, the story had changed and I was told that I had to physically come back to that store to retrieve the weapon after an unspecified time it would take Kimber to fix it. I finally got to talk to somebody different, the nice confused man who had been helping me all along went and got the boss. The boss ended up doing a refund, but charged me 10%. So bottom line is I drove 4 hours to pay them a $200 restock fee on a defective product. I don't call that good customer support at all.

    Everyone was helpful and welcoming when we walked in the door. Great selection of guns, ammo and…read moreaccessories

    Ocala Armory - guns_and_ammo - Updated May 2026

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