We went with them because they're affordable. The problem was when we hit a deer and needed to have…read moreit repaired. They were quick with the quote. Took it to be repaired, and it was fixed in a timely manner. Here is where the problem begins. The repair shop called the adjuster many times, to no avail. We've called and still nothing. The shop where we took our car stated they've had problems with collecting payment from the before. I guess you do get what you pay for.

We had insurance with this company for several years. Mary was absolutely rude when I tried to…read moremake some adjustments and even worse when she was repeatedly smart with us after an accident. Their companies are awful. I literally had to call EVERYDAY for weeks to get the insurance adjuster from the company to go pay for the repairs to my car at a shop because the shop wouldn't release my car because they had several outstanding balances. The premiums kept going up and up and up. Outrageous. We switched, called to cancel and guess what! The next time insurance was due they still autodrafted it from my account! I do NOT recommend Cole and Durham to anyone! Take your business to somewhere friendly and helpful!

We have banked with Hancock Bank & Trust for many years. Before the Madisonville branches were in…read moreexistence we actually drove to Hawesville, KY to set up our accounts. Hancock Bank & Trust is old fashioned banking with modern technology. When you call or go in any branch the staff recognizes and greets you. They are super customer oriented. Their investment products carry very competitive rates and usually exceed other institutions. When we moved to Louisville years ago we kept our accounts with Hancock Bank and have never had an issue even though we are across the state from their branches. I would recommend Hancock Bank to everyone. When you call you get a live person. Refreshing in today's automated world. They do a great job!

I have been banking with Hancock Bank over 15 years. The staff are like family. I have enjoyed…read moretimes of plenty in my account to $'s in my account, let me say, I have not ever been made to feel inferior. I plan to stay with Hancock as I grow. I must say, the swag is kinda nice too. Even my GSD gets a biscuit, if he is out with me! Continued blessings.