To start - I wanted to give ZERO stars, but you have to choose at least 1 in order to leave a…read morereview. I recently had to go to this office to serve response papers on behalf of a friend. I was met with extreme rudeness from the front desk receptionist (didn't get her name) and the person who came up front to accept the papers from me, Nicole Goodwin. No, "Good morning, how can we help you?"...just blank stares as I walked in, like I was inconveniencing them for even walking through the door. Not friendly. Not professional. I definitely know what law office NOT TO USE, should I need one in the future.

Worst lawyer in Tri-Cities! From the outset I should've seen the lack of communication and run the…read moreother way. Not only did she not communicate with me but had an extremely tough time trying to communicate arguments in my case. Absolute train wreck! Totally unprepared with case materials but totally on the ball when it comes to billing. If I could give negative stars I would! Don't waste your time or money on her

Elisa Cantu is a great attorney; she is very knowledgeable and understanding. She helped us with…read moreour Civil case; our communications were very great and her responsiveness where on point. She is very empathetic, and compassionate. Her hard work led to a favorable outcome, relieving significant stress. I would highly recommend her for your attorney needs.

Elisa Cantu helped me with custody for my daughter. She guided me and helped me through the…read moreprocess. Her energy and understanding is amazing and her hard work ethic is unmatched. Also thankful for lupe mendoza who helped me get my forms together and was a big help through out the process. i definitely recommend chvatal king law firm for anybody who is looking for GREAT lawyers.

I would highly recommend Kim Ouren. She has been beyond helpful navigating us through this custody…read moreprocess. She knows the law and she doesn't back down! She is affordable and is always one step ahead! I cannot tell you how grateful we are that we chose her. If you want someone who is organized and on top of things...Kim Ouren is the lawyer for you!

I have hired her 2 times and both times I been satisfied with the results.. she fights hard, and…read moreunderstood my situation.. put my worries at ease.. I'm get thankful for her services.. thank u Kim Ouren

My spouse and I drafted a very fair divorce agreement and went to Bishop with the understanding…read morethat he was to merely file them. He took me aside and tried to tell me to abandon the agreement and fight for more. I told my spouse what was going on and we walked out. My spouse respected that I told her immediately, and we were able to file elsewhere.

Biggest scumbags in the business. Brian Roach would show up late and ill prepared if he showed up…read moreat all. More often than not he would send an assistant who had no idea what was going on to postpone the case over and over and over. After feeding me a line of crap that he thought he could win my case and making me drive to eastern WA 10 times just to go to court and have his assistant postpone (all this was an attempt to make me FEEL like he was working for me). He finally came to trial to convince me that I should just plead guilty and his year of leading me to believe he could win the case would have worked in another County, but not Benton County. This guy is full of it. If you want to spend $7500.00 and waste a year of your life going to court over and over just to have him do nothing except feed you a bunch of lies and give you false hope only to tell you to plead guilty at the last minute you must like being toyed with. My charge was for DUI. I had to sit through sentencing and watch a dozen or more people go up with DUI plus accidents, plus blowing traffic lights, multiple DUI's and so on. Most had no attorneys (the smart move) but all received the same judgement. Fines, probation, Victims panel and one other thing I don't remember. The system is set up to dole these punishments out whether you pay these jerks $7500.00 or not. So why burden yourself with the extra cost and false hope. I can't say enough bad things about this team. They simply are NOT WORTH IT.

This office, Anita Van Unen send me another clients personal information. I would give them…read morenegative stars.

I have worked with Jeff Heutmaker at Gravis Law for over 5 years. Jeff is an exceptional attorney…read moreand a steady, trusted advisor. His judgment, responsiveness, and ability to navigate complex situations with clarity and composure made a meaningful difference for both me and my company. I'm grateful for his work and would recommend him without hesitation. His fees were also very fair considering he is a Managing Attorney in the Business Division with over 35 years experience. Not once did I feel like I was being over charged (and I am pretty cheap :) )

Our experience with Clearwater Law Group was devastating…read more Despite providing our attorney with extensive documentation and information about our case, he missed a critical deadline to file a response brief and was not responding to telephone calls or email. In addition to the missed deadline, we were represented in court by a substitute attorney, Mr. Hoxie, the owner, who appeared to have little or no familiarity with our case. He did not take the time to prepare, failed to inform the court that we were seeking a continuance, and his conduct during the hearing was reprimanded by the judge. Unfortunately, our next hearing with our assigned attorney was no better. He appeared unprepared, lacked a clear understanding of the facts of our case, and failed to provide accurate information to the court. These failures had serious consequences for our case and ultimately contributed to a $6,000 judgment against us. Following these events, we filed a grievance with the WA State Bar. The matter resulted in a deferral that required the attorney to complete additional legal education. To date, despite our requests, Clearwater Law Group has also refused to provide us with its professional liability insurance information. We hired Clearwater Law Group expecting competent legal representation. Instead, we experienced missed deadlines, inadequate preparation, inaccurate statements to the court, and an outcome that cost us thousands of dollars. Based on our experience, I believe I could have represented myself more effectively in Superior Court.

If I could go back in time, hiring Clearwater Law Group is one decision I would absolutely undo…read more I retained Clearwater Law Group to represent me in a custody matter involving my daughter. I trusted them with one of the most important legal issues of my life. In return, I received months of delay, poor communication, billing surprises, misplaced documents, and a complete lack of urgency. After a protection order against me was dismissed, months passed with no filings on my behalf. Not minimal filings. No filings. While my relationship with my daughter hung in the balance, my case appeared to sit idle. Communication was consistently poor. Getting updates often felt like pulling teeth. They frequently reassured me how "hard they were working" while producing nothing. I routinely found myself chasing information instead of receiving proactive communication from the firm I was paying to represent me. The billing issues were a nightmare. I provided a $5,000 trust deposit and was never received an explanation regarding how those funds were used. The firm failed to properly communicate amounts allegedly owed until payment suddenly became an emergency for them. There was no sense of transparency or accountability. It felt like I was expected to simply trust the process while being kept in the dark. The handling of my legal insurance benefits was equally unacceptable. I retained Clearwater in part because of my legal insurance coverage, yet the process was mishandled and became another source of frustration. At one point, I personally delivered filings and court documents from the opposing party to the firm, only to later learn they had apparently lost them. In a custody case where deadlines, documentation, and preparation matter, that level of disorganization is inexcusable. My interactions with Lori Mendoza frequently left me feeling as though I was an annoyance rather than a client. When concerns were raised, I was often met with a bad attitude & excuses instead of solutions. Professionalism, accountability, and customer service appeared to be non-existent. What stands out most is the firm's refusal to take responsibility. Problems were routinely explained away, blamed on someone else, or minimized. I never saw meaningful ownership of mistakes. I never received the impression that anyone was willing to simply say, "We dropped the ball, and we're going to fix it." The most valuable thing a parent has in a custody case is time with their child. Clearwater Law Group wasted mine. After changing attorneys, the difference was immediate. My new counsel was responsive, organized, strategic, and actively moving the case forward. The contrast made it painfully obvious how badly my case had been handled. I spent thousands of dollars with Clearwater Law Group and walked away feeling that my case was neglected, my concerns were dismissed, and my trust was misplaced. All of their filings had to be struck due to how poorly they were written, so essentially, 5 months and thousands of dollars were thrown in the trash. Based on my experience, I would never hire Clearwater Law Group again, nor would I recommend them to anyone facing a serious family law matter.