Tanner went above and beyond when offering camera kit recommendations and sharing his expertise.read more

Came here from out of town for film needs. They had a cool claw machine to get unused expired film…read morefor $10 and you can play until you get one. They also have almost anything needed for travel photography which is great. The person who helped us was helpful, nice and patient. Value wise for some equipment, a little pricey for convenience, but expected.

I have been using Pro Photo for many years to buy cameras, lenses, lighting, tripods, etc.. and…read morethey have a knowledgeable staff who are friendly and open to your specific photo needs. I always recommend them to anyone serious about their photography. They have a great selection & stock of film & digital products.

My boyfriend and I have had film developed here three times, and unfortunately each experience was…read moredisappointing. Every visit felt like we were inconveniencing them just by being there. Customer service wasn't friendly or welcoming, and we didn't really feel acknowledged as customers. We wanted to support a small business, which makes this even more disappointing. Unfortunately, we won't be coming back to develop film here and would recommend looking elsewhere.

Placed an order 3 days ago, still no sign of shipping or tracking number. I called, the sales…read moreperson was very dismissive. Didn't bother asking for an order number, just said "we were busy, you'll get two different emails saying it went out" As a working photographer, I did like the price of the lens but this uncertainty in the service might now have been worth the savings. Fingers crossed they change my mind Edit: Still leaving One Star. I called and said "I think I'd like to cancel my order and the sales person answered "ok..." Like 5 second pause until I asked "do you need an order number or something?" He said "last name" I think the customer service employees either hate working there or hate customers. I'm not even sure if they're going to actually cancel my order, doesn't seem like a helpful spot for online orders. Maybe my problem was ordering from a different state. Either way, I wouldn't recommend for online orders. Horrible experience.

I originally went in sniffing around for a used camera and boy do they have a selection. In…read moreconversation then about my 40 year old Nikon that had been damaged I discovered they do repair work as well. I came back with my camera and felt good about leaving it with them for an estimate. They were able to source parts quicker than I expected and suggested some other age related maintenance it needed and came back with an estimate which I found more than reasonable. As well as a surprising time frame to complete. 2-3 weeks later as promised I got notice it was done. Went in to pick it up and am feeling emotional because my camera which I purchased new in 1985 is once again beautiful!

Very good repair shop, excellent service, a large selection of hard to find analog film equipment…read moreand acceptable prices. They are the standard in the area for camera repair and service.

Good folks. solid place for vintage camera repairs and used equipment…read more Knowledgeable technicians. Not that easy to find but comfortable when you are inside. Recommend, even though they couldn't fix the camera model, I was interested in having looked at. Still worth a trip.

I sent my digital images to them via email and received a quick confirmation. At pick up they were…read morevery friendly and efficient. I appreciate that this is a locally owned shop! Prints came out great.

Great prices, good service, no scratches on the film processed; this business is a gem in this…read moreoverly digitally saturated world for the analog creative type! Did I mention that they are magicians with B/W?

Jin at Photo Lab did a fantastic job on the pictures for my mom's milestone birthday party. Dropped…read morethe originals off on Friday morning and they were ready on Wednesday afternoon. 10 8x10 pictures were $109 which seemed like a lot to me, but I am not sure how much work went into restoration, sizing them up, etc. The quality of the pictures were really great! Store is in a corner space that can be easily missed. Parking is tight and the store was crowded with boxes. Don't judge a book by its cover- I would recommend this photo lab. ***Side note- We have also gotten our kids's passport pictures taken here as well. It was an easy and fast process.

I am a professional photographer and often need prints from film. In Portland, I tried both…read moreShutterbug and Pro Photo Supply labs, but the print quality left much to be desired. I stumbled upon a lab run by Mr. Jin. He is a very attentive person; from our conversation, I learned he has been in the business for 40 years--which really speaks volumes. After I handed him a test roll for processing and saw the prints, I realized this was exactly what I had been looking for. My order was ready by the next day, and the print quality was excellent. I am also very pleased that he processes 120mm film. I highly recommend this service to anyone looking for high-quality prints of their photos.

Very great customer service and they handled my old family videos with care. Fast response time…read morethank you!!

I have been working with Rachel for several months digitizing photos which date back several…read moredecades. I had attempted to complete the project on my own but it soon became overwhelming and I realized the quality of the product would have been mediocre unless I invested in expensive equipment. She is fast, efficient, and dedicated to getting the best result. She uses top of the line equipment which have made even the old black and white photos appear sharper and more detailed. And she is very generous with her time, often making instructional videos to help me define the organization of my online photo library.

If I could give this store 10 million stars I would. It is such a cozy store and the staff is truly…read moreso amazing. I learned so much from chatting with Arthur and he helped me pick out a new camera strap AND a zoom lens for my father's OM-1 that I inherited. The prices were incredibly fair but truly they could charge more for the amount of knowledge they provide and their level of service (and their kindness)! This was my first time in Oregon and gosh I am so glad I came here.

Hands down the worst customer experience every time. I'll ship out odd rolls or print myself before…read morereturning. They take the joy out of getting film back and that's hard to do. The women or afab employees saved them in my last two experiences (same roll developed and printed separately but paid in full before). They gave me a coupon for 1/2 off next roll but nothing could persuade me to walk back into that male dominated and ego centric overpriced place when we have Citizens for processing and scanning. Savannah, teach and show the rest of the employees how to act, it's blatant and reading elsewhere online my experience is not isolated.

Jeff - I have had good experiences with the Beaverton shop. I stop in occasionally for copies of…read moreprints etc, staff have been helpful.

They did a great job getting me squared away with hands-on knowledge and understanding of one of…read morethe latest technology cameras. A long time, Photographer, but I was still bouncing around, looking for the right feeling on which unit to pick. After spending a couple of days going to different shops, I found some good folks at another one of their locations. The next day, I was planning to return to one of those locations when I found this one downtown. Really liked the folks there and they put various models in my hands and we're able to speak intelligently about them and answer all my questions even though I have a high level of knowledge. Ended up buying a very high-end unit and spending a lot of money because I like the folks here. Good job

I had a wonderful time getting my professional headshot taken by Ben. He is a joy to work with, and…read morean excellent photographer. I am someone who generally does not like having my photo taken because I tend to pose awkwardly (or do strange things with my face and/or arms). Ben knows how to work with people who need help in this area, in a way that is empathetic, respectful, educational, and even fun! One of his greatest talents is that he knows how to recognize and capture your authentic expressions, even in a studio environment. This is evident when you look through his portfolio. When he gives guidance on posing/angles, he walks through the "why" of each step and how even subtle changes affect the final product. He takes the time to understand what you want to portray and what you don't, and the end result is MAGIC. Other details: The studio itself is spacious and well designed. It was easy for me to get to, and not in a super crowded, loud, or busy area. Prices are straightforward and fair - there are no surprises. Another thing that I appreciated, even before the photo session, is that his website is impressive and extremely easy to navigate. Most, if not all of your questions, are likely answered on the website. You can easily book your session directly. Bonus points - he made it himself! If you want a photo of yourself that you actually love, look no further.

Best photo shoot ever. My wife needed a professional headshot and Kenneth was able to make that…read morehappen and so much more. He was able to capture pictures that no other photographer could get. Within no time at all I had 3 pictures that blew us away. He made the experience fun and easy. He knew little tricks to help with glare from the glasses and how to relax and get natural looking photos. I highly recommend!