I have kept being yanked around being told one thing, and another. I was told my truck was going to…read moreBe brought in for paint Wednesday after being told that it was going to be painted the pervious Tuesday. Then I go in again to see the status of my truck is painted, no not even painted or prepped wtf. I am now almost 2 months into not having a truck 1 star will never recommend this place. Front desk guys and professional but not honest. I dont appreciate that no i have to redo my plains for how im going to get to my friends wedding. Thanks crash champions!!!!

From the owner: We Believe the Difference is Trust. At Crash Champions, you're backed by a team of certified…read moreprofessionals who have also earned the trust of the nation's leading insurance providers. We provide free professional estimates, back every repair with a written lifetime guarantee, and communicate through every step of the process. That's trusted collision repair experience - with a personal touch.

I took my 2024 mustang GT in for its second oil change and they only put in 5.5 quarts of oil in it…read morewhen it takes 10 quarts of oil ! I have drove it over 2100 miles with not knowing that they only put 42% of oil back into it. There was metal in the old oil and in the oil filter ! They said just go watch it from now on !

We've bought a F150 from the Helena Ford dealership, there was some recalls on some of the parts…read moreso we took it in and of course it took a couple of days for them to fix it, we went to pick it up and parts went flying everywhere when we were leaving, so we stopped and went back to them and couldn't get a mechanic to look at it, we tried to talk to the manager and he "wasn't there " we called them for 2 weeks and no one could or would help us. This is the worst dealership I've ever dealt with. If you want to do business with Ford trust me Go to Bozeman!

A major dealership told me I needed a new transmission, cost $5700. Thought I needed a second…read moreopinion so set an appointment with Capital City Transmission. The outcome is my transmission is fine. It's really a minor engine issue and may not need immediate fixing. Honesty is fantastic in this small business. So I saved $5700. Not sure if the big dealership is just incompetent or worse. Obviously when I do need a transmission, I know where to buy it! Thanks for the help. Tom

So my car was taken to this place and at first it was a normal experience then I started asking…read morewhen my car would be fixed after a week of waiting pretty normal right then I finally got a answer after two weeks they said it was done I went and picked it up and made it about 25 miles then the transmission was slipping shifting hard for about two miles then it was barely able to move so I got ahold of them and I was told to take it back here is when it got very frustrating I looked over the work on the car that was supposed to have a new transmission it was not new it was not replaced so I took it back to him and said that there was nothing done to my car I was told I was wrong but why would a new transmission stop working in 25 miles it would not have stopped working like that so then I was told I have to wait at the back of the line because he is busy I would think that being I already paid in full I would be first in line sence I have waited over two weeks at this point but nope he will get to it when he has Time

Erik was so thorough and honest about the assessment of repairs needed for my car. He completely…read morethe diagnostic in record time and gave me a clear understanding.

Eric went out of his way to help us find hard to get parts. Outstanding customer service! I would…read morehighly recommend Independence Automotive!

i lost my couple months ago so it seems like one thing after another. i called a mike at auto trim…read moreand he said iwen might.i called them and they said they were booked out but well see.5 days get have pickup there and they will take a look at it. pickup was dropped wednesday and i had it back thursday afternoon. aaaaaaaa++++i have never dealt with them before but i will from now on.thank you mechanics and the guys at front counter were great..thank you,pat inman. professional mechanic at it's best....good work great valve........lost my wife

Very friendly and helpful. Got three different quotes for work. One was $900, another $776, and…read moretheir quote was $524. I will be going back to them if I need other auto repairs. If you need work done, give these guys a call.

I was visiting from out of state and my truck rear differential started leaking. Called Jim and he…read morelooked at it immediately - He was very fast and efficient, and had my truck repairs done the next day. I was so happy to be fixed right up and on my way again. Would highly recommend!

From the owner: Specializing in automotive repair.read more

Not impressed. Had an electrical issue with a truck that I'd communicated specifics about in…read moreadvance to them and they scheduled me with their oil change tech instead of one a journey-level mechanic and had no near-term appt I could get in to to see one of their experienced mechanics. They did address a minor other issue (removing a front hitch) I'd told them about at no charge and I want to acknowledge that but it was a distant second to the priority work. The next week I had a subsequent appointment to have an issue on a separate car fixed and they hadn't been able to track down the part that entire day. I'd been specific about what it needed in advance. All in all. I didn't feel listened to when I described what I needed, and two days were wasted. I did find the staff there to be courteous and professional in all instances. However, I wanted to try this place out just in case I needed something fixed and my longtime preferred mechanic wasn't available, and I won't be going back.

Came in for brake repair and two days later they had replaced one sensor which didn't fix ANYTHING,…read morebut cost almost $450.00. Three days after that they hadn't even started the brake repair I initially asked for. Stay away from these guys!!!

Our 38' motor home and car trailer had to be towed to their facility. The towing process was good…read more Upon arrival we were told our issue may possibly be looked at today or tomorrow, explaining that they are short staffed and very busy. Our approximate time of arrival was 12:30pm. At around 4pm I went into the office seeking an update and if they were able to get our coach looked at. Customer service totally is lacking. I was not given an answer or even an approximate time or something to let us know if we would be taken care of tomorrow morning. We are "camping" in a tight area and unable to move our slide rooms out even a little bit. We are staying in their parking lot with our generator running as it is very hot here and wild fire smoke is in the air. My husband suffers from COPD. I will update my review tomorrow if our situation improves.

I drive cross country with a 44' trailer.. i was recently staying overnight in Helena, and a car…read morehit my trailer , causing damage to the left rear end. They were able to get me in and worked non-stop to fabricate and repair the damage as well as fixing my wiring as the lights and wires were damaged also. Several techs stayed past normal hours to ensure I did not miss my commitment the following day. I can't say enough good things about the quality of work or their EXCELLENT customer service. Everyone was very understanding and went the extra mile to turn a bad situation into a positive experience. This is a top notch business with excellent employees.