Interactions with live people who are on-site is meaningful to me. Andrew, the manager at the…read moreTanque Verde Tucson facility, receives a 5* for being attentive (he opened the door when I didn't get through in time and it closed on the cart), showed me my unit (super clean), and even came by to make sure all screws were in tight around the frame (which made me feel my unit was secure). He is polite and makes you feel a guest. I've not experienced such hospitality at other storage facilities. My move-in was seamless. Thank you, Andrew.

What a gem of a storage facility. Conveniently located. Alex the property manager is a wonderful…read moreand helpful person. He showed us a number of units which made our decision easier. Pricing is excellent, the grounds and storage spaces are super clean. Thank you

This is the sixth or seventh time I have used AAA Soto's Moving &Storage. Incredible! They moved my…read moreson from two different homes to an apartment in 2 and a half hours. They are so careful with all the belongings and furniture. The price was so reasonable for the excellent quality of service. Thank you to AAA Soto's Moving Company!

My family has used AAA Soto for years for a reason. They are great at what they do. Very…read moreprofessional and courteous and they go the extra mile for their clients. Highly recommend for all moving needs.

Location: centrally and conveniently located on speedway. Open hours more than other storage…read more place. Facility: Clean and secure isles. Strict gate entry protocols. Unit: clean with pull switch light Service: friendly and helpful staff got me into a unit the next day!

By far the worst storage place I've ever had ! I've had for 3 months , maybe been there 3 times in…read morethat whole time and today I was locked out of my unit and told I had to leave the property because I had my dog with me and all of a sudden it's in my lease that my baby chihuahua who is a very very obedient, well trained service animal that you can't even tell he's with me ever cuz he's so quiet and well behaved and so small . So in order to get into my storage i had to leave my dog in the car or have someone leave work to come get him for an hour which also means he would be away from me and not able to do his job, leaving me at risk medically. Mind you I signed my lease while I had both my dogs with me not just the one and they had treats in the office for the dogs and gave me a bag when I asked for so I could pick up the poop cuz I left my bags in my truck. So how does a lease I signed then all of a sudden change without my knowledge, forcing them to be so rude with me and my surface animal to the point where they locked me out of my paid storage till I follow rules in my lease.... Unbelievable! Than tell me I can not be there longer than 2 hours and once the hour and a half mark passes(90minutes) - the employee was then at my storage door telling me to start packing up that I needed to get out of there. It was time to go and then would come back every 10 minutes to make sure I was ready to leave at the exact two hour mark - 120minutes to unload a huge house I just moved out of - impossible! How to keep my U-Haul another day pay the extra money cause I was not allowed to be there longer than two hours. And two wrap everything up with a cherry on top. My unit completely flooded when it rained today to the point where everything in my storage that was on the floor was soaked ruined or has to be washed, cleaned or thrown away cuz there was so much rain very quickly ! They had to have known that it was going to flood like that ! It was not their first day of that location that had ever rained. They have been there for years. Knowing that exact unit had to flood like that frequently and still sold to me .

This storage place is not secure at all. They have robberies, almost on a weekly basis. It is not…read moreworth having your stuff here because it won't be your stuff for much longer.

From the start of the rental process to move out day this place is amazing. Devilan Cunningham the…read moremanager is friendly and so helpful he assisted in getting the best deal to save money and provided tips for the unit. The unit was climate controlled even though the hottest part of the Arizona summer. The storage complex was secure, well lit, and has plenty of security cameras. Move out day was a breeze, the check out process was so fast and simple.

Manager is helpful and very courteous. Made it as simple as possible. Only here for a few days and…read morenothing to worry about.

These folks are awesome. Every time I stop in they bend over backwards to help. This time I met…read moreDevilan. We only have one small unit but they treat us like we are their biggest client. Don't get that feeling from many businesses anymore. Thanks.

My car overheated and broke down, so I pulled into CubeSmart Storage, worried they might ask me to…read moreleave since it's private property. However, to my surprise, the opposite happened. I was greeted by a very kind lady, whose name I regret not getting. Instead of asking me to leave, she showed genuine concern and asked if my boyfriend and I were okay. Her kindness was especially touching, as I was already having a terrible day. Encounters like this remind me that some people are truly a blessing in this world. Since I needed to leave my car to go to AutoZone for parts, she very graciously let me keep it there and politely asked that it be moved before Morning . What an amazing experience! Their customer service is exceptional, even though I'm not a customer. I truly love companies like this.

I recently had the pleasure of working with Alicia and Crystal at my local storage company, and I…read morecannot speak highly enough about the exceptional service they provided. From the moment I walked through the door, their warm and friendly demeanor instantly put me at ease. Both Alicia and Crystal were extremely knowledgeable and went above and beyond to ensure my storage needs were met. They patiently listened to my requirements and offered expert advice, helping me choose the perfect storage unit for my belongings. They took the time to explain the various options and pricing plans available, ensuring I fully understood the terms and conditions. Throughout the entire process, Alicia and Crystal exhibited outstanding professionalism. They were consistently attentive and offered prompt responses to my questions, either in person or via phone and email. Their attention to detail impressed me, as they meticulously walked me through the paperwork, ensuring I knew exactly what I was signing up for. Furthermore, both Alicia and Crystal demonstrated extraordinary customer service skills. They made sure I had all the necessary supplies to store my items securely and provided helpful tips on how to maximize space within the unit. Their genuine enthusiasm and dedication to ensuring my satisfaction stood out, leaving me with a positive impression of the company. Another aspect that truly impressed me was the cleanliness and organization of the storage facility. Alicia and Crystal took pride in maintaining a well-maintained and safe environment for clients to store their belongings without any worries. In conclusion, I highly recommend Alicia and Crystal at my local storage company for their exceptional service. Their professionalism, knowledge, and genuine care for customers set them apart from others. I will undoubtedly be utilizing their services again in the future and will be sure to recommend them to family and friends.

Was good for 7 months until I discovered my unit was broken into 7/26/25 I lost some very…read moresentimental things, filed a police report and notified A family immediately, I believe it was an inside job, A family had nothing for me no footage nothing , Even TPD told me in their investigation they found nothing that maybe these storage companies "security cameras" don't even work. Some of the things I lost were vintage sega and Nintendo nes video games which I see and know for sure they are mine at finders keepers store on 22/wilmot and this is the response i get on google: Randy, We're sorry this happened to your storage belongings. We gave the authorities footage of the incident and cooperated with their investigation. If you have any questions, please contact our office for assistance. - A Family Storage Management Team Are you kidding me? What kind of BS is this? still think this was an inside job Secure your "business" better.

Rudy Valenzuela was an absolute gem helping me with my first storage unit. Broke down all features,…read morerequirements, fees, sizes, & demonstrations. Took his time explaining everything relevant to me & the storage unit. Rudy went absolutely above & beyond ensuring such a simple need was met with excellent professionalism & character. Love supporting small businesses & being supported by them! Would 10/10 recommend both AFamilyStorage & Mr. Rudy!

Rate increased nearly double after 3 months. Do not rent here. This is not an isolated incident…read more Beware.

Be careful. The leases will jack up your prices every few months and they will NOT tell you by how…read moremuch. It's an absolute racket.