This is the second time I've called Quality Appliance and been highly satisfied both times. Last…read moretime the washer was in need of help, this time it was the dryer. They called and told me they were 10 minutes away, I appreciated the heads up on when they'd arrive. The two workers were polite and tidy. They let me know what was going on and got it fixed fast. They did a last check and weren't satisfied with what they found. They stayed till it was right. I complimented the workers on ensuring the job was done right. The guy said "we wouldn't leave till we know it's right." That might seem to make sense, but I've had workers "fix" something, only to find it wasn't really fixed. Your company is staying in my contacts! I hope I don't need you for a while, but when I do, I know you'll get it right.

Called to make an appointment for a service call. Phone was answered promptly and staff was…read morecourteous. So far, so good!

Ash was the man who assisted me with my computer. It had so many viruses among other things…read more Completely unusable and I was lost. But thanks to ash, the crisis was promptly averted. Not only was he very professional and kind, he was a wizard. It only took him all of 10 minutes to assess the issue and get me on my way. 10/10 for Ash and his seemingly endless vat of computer knowledge. I came into Best Buy stressed and worried with a useless pile of metal, and left with a smile and a computer working like new!

Can't even call the store goes to another country.. I am canceling the charge card .. I am pissssd…read moreAI answering the calls agent then came on from Phillipines said iI have to go to the store in person to have conversation with Manager spent substantial amount money there and this bs crapt

Went to Home Depot today for concrete mix. They are the only store that sells the 50# bags of…read moreQuikrete 5000% mix. I have about 200 bags to pour so I don't want the 80# bags. I had the same issue today that I almost always have with Home Depot--not enough employees to handle the volume of customer requests. There was literally ONE person who could run the forklift. That was bad enough on a Saturday afternoon, but one employee told me that the store had just cut everyone's hours and wasn't staffing nearly to normal levels. We just had enormous flooding in our area in the last week and there were several hundred customers in the store. So on a Saturday afternoon, and in an area where thousands of people have flood damage to fix, the store management cuts hours and staff. Talk about the absolute worst strategic decision that could be made. Horrible management on the part of the store. It took over 40 minutes to get the one person with a forklift to get around to me. 40 minutes! The store management desperately needs to be changed with decisions like they're making with respect to staffing. Home Depot will never be able to compete with Menards due to issues like this.

ordered 17000 of new kitchen cabinets, the salesman shows a picture of them going all the way to…read morethe ceiling they get here and nope 6" short, his answer was well you signed off on it! well guess im telling everyone your customer service! trim pieces missing, had to glue 2 cabinets that the glue hadnt held! total s*^t show! not impressed johnny wilson!!

The staff are outstanding people with great costumer service skills! Kim is very helpful, so is…read moreAnthony, T.J, Amanda & Jeff too! Their in-store selection has different things inside most of the time. I got a great value for my money when I bought the sound bar that was mark as clearance for $100.00 plus 7% IA sales tax!! Thanks!

Purchased used riding lawn mower. Mower worked the first time but second mowing was a different…read morestory. Belt broke and blade would not cut grass. Called Bernie's and they promised three different times to come out and change belt. Each time they did not show up.. no phone call. Will never use this business again. Definitely DO NOT RECOMMEND!!!

I was always told that they did good work and at a good price . WRONG !!!!!…read more I took my Toro mower to them with a issue and to get it Serviced . It would run then die and not start for a hour or two . I was told that all that was wrong was it needed a air filter . They serviced it and sold me new back wheels for it . All for $137.00 .... Not real bad , I thought .... I got the mower home , started it and it ran for about 5 ft before dying . Same problem as before . I called them and was told to bring it back , they would see if they could get to it sometime that week . I loaded it up to take back and I thought I'll go by the place I bought it and have them take a peek . Wilmes Hardware did ( no charge ) and found that the Cam was bad and it would cost about $250-$300 to fix it and that it wasn't worth putting that kind of money in a $400.00 mower . I called Bernie's and told them what I found out . They said they could fix that for about the same amount ...... My Question then and still now ... Why would you not find the problem before servicing the mower and selling me parts ? I Do NOT RECOMMEND This Company