I wish I could give this place a negative star rating…read more Unfortunately, my recent experience with Longway Michigan Health Specialists, specifically with Chinara Arthur, DNP, was deeply disappointing and concerning. During my visit, I did not receive an appropriate examination--my vitals and throat were not checked--and I was dismissed with the comment, "Well, if you are speaking, you should go back to work." I have been in pain for several days and was seeking proper documentation to provide to my employer. I was informed when scheduling the appointment that paperwork could be completed for an additional fee, yet upon arrival, I was told it would not be filled out unless I was seen a second time. The dismissive and unprofessional demeanor displayed during the appointment only added to the distress of the situation. I rarely seek medical care, and experiences like this reinforce the hesitation many patients feel when reaching out for help. This is not reflective of the standard of care one should expect from a healthcare provider.

If there was NEGATIVE star rating, I would have chose it. I was seeing very VULGAR, GHETTO and…read moreUGLY INSIDE Nurse Practitioner called CHERRELL SHELLS who made me feel terrible about myself. I wd wait for her more than one hour just that the princess come to glance at me for less than 3 minutes while looking in her pink laptop and wouldn't even look at me. I wd start telling her about my worsened symptoms and she starts showing boredom already and pretending being busy and focusing on reading. she leaves without sending refills or addressing any problems with me and I have to chase her for the following 4 weeks to send refills to pharmacies. We deserve much better.

You won't find a better more thorough physician. This doctor is the kind of doctor that will put…read morethe pieces of the puzzle together, to find your diagnosis. His experience is years of practice, teaching and solving problems. You will not be sorry if you see him as your doctor. I am an RN and know great care when I see it!

I love Dr. Ben and his staff. He's always so thorough and takes his time with my son. He's how I…read morethink doctors of days passed would've been, just very caring and empathetic towards his patience. Ive also never had an issue getting an appointment promptly or with the phone being answered. Its been an overall great experience going here. The nurse is also wonderful. I obviously recommend.

Doctor Walker is a wonderful and caring Doctor! You will never want another family doctor. The…read morecare is second to none!

I trust these people with my life…read more Yes, medical service work can be demanding, the staff is efficient and has always helped me. I like the residents, it means two different doctors are looking after my care and that comforts me a great deal

I've been holding off looking for a primary because I always feel like a burden. I forced myself to…read morecall because I found this location was the closest physician who accepts my insurance.. waited 10 minutes just to ask if they do accept the insurance.. you could tell the woman who picked up was not in the mood to talk.. I asked if my insurance she said no they do not. I nicely asked "can you let the insurance know because they gave me the number".. the woman RUDELY said "um no we don't they need to update their records" as if she was attacking me like it was my fault.. and when I told my insurance they said the providers have to let them know otherwise their number will stay on the provider search. I feel at a loss and guess I'd rather die from a stoke then try to find a place if I get talked to the way I just got talked to

Love, love, love Dr. Marshall. Has a great bed side man or and really cares about her patients…read more Only complaint is the wait time for an appointment.