1. Kool Kids PPEC

    1. Kool Kids PPEC

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    Kissimmee, FL

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    Kool Kids PPEC

    5.0 (1 review)
    Open 7:00 am - 7:00 pm

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    10 months ago

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    Nemours Children's Primary Care, Kissimmee - Dr. Maneesha Tailor

    Nemours Children's Primary Care, Kissimmee

    2.8(4 reviews)
    3.8 mi

    I am extremely disappointed by the care my infant received. My baby was experiencing low blood…read morepressure and vomiting and needed medical attention. We were originally scheduled at the Celebration location, but our appointment was canceled with less than an hour's notice, forcing us to return home to Davenport by Uber and then arrange transportation to the St. Cloud location. After traveling between Nemours locations for approximately an hour with a sick infant, we arrived about 15 minutes late. Despite explaining the circumstances and my baby's symptoms, we were denied care without any apparent attempt to assess his condition or offer an alternative solution. I was told that the doctors were about to close for lunch at noon and therefore would not see him. Refusing to evaluate a symptomatic infant who had low blood pressure and vomiting after the family was already inconvenienced by a last-minute cancellation raises serious concerns about patient safety, continuity of care, and whether appropriate accommodations were made for a medically vulnerable child. I hope Nemours reviews this incident thoroughly and examines its policies regarding sick pediatric patients who experience delays caused, at least in part, by scheduling changes within its own system.

    Our primary care physician is Dr. Gonzales. She is PHENOMENAL! Always pleasant and truly cares…read moreabout her patients. I've never had an issue getting my child seen same day for a sick visit. Staff is pleasant and attentive to children.

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    Nemours Children's Primary Care, Kissimmee - Meet Dr. Pilar Gonzales: http://findaprovider.nemours.org/Search/Profile/403145/Dr-Pilar-Gonzales

    Meet Dr. Pilar Gonzales: http://findaprovider.nemours.org/Search/Profile/403145/Dr-Pilar-Gonzales

    Nemours Children's Primary Care, Kissimmee
    Nemours Children's Primary Care, Kissimmee

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    Kool Kids PPEC - specialed - Updated July 2026

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