Absolutely the best care anywhere. Intelligent, caring staff. Prompt response…read more They seriously love animals and their owners.

Amazing service from the time I called in for an appointment to seeing the doctor and her…read moreassistant, Dr Richards and Bethany. I would highly recommend this veterinary.

highly disappointed in the lack of customer service And blatant dishonesty…read more while she does respond to emails fairly quickly, I do dislike being outright lied to. recently purchased two ruff land crates. paid for additional shipping. zero issues. everything up to that points was handled as I would expect. However, when asked for tracking information (several days after the funds for shipping were sent/received) Sarah stated in an email that the courier/shipping company she uses 'does not' have tracking numbers. That sounded strange to me, so I called the company. As I was able to tell them where the shipment was originating from and where it was going, In less than 2 minutes they were more than happy to supply me with the tracking number and the weigh bill information. Unfortunately the lack of professionalism continued and the crates were not shipped In a timely manner. Blame was placed wholly on the courier service and I am left wondering what to believe. I personally would not recommend purchasing from the store, transparency and honesty go a long way In todays day and age, and neither of those things were apparently a priority AFTER the purchase was made. I have no issues waiting for items, however the 12 days for the shipment to be couriered 85 km (with a ferry ride) is rather excessive to me, Unless otherwise stated.

We just love Barks and Rec! They do such a great job on Lola's grooming! She looks fabulous!! We've…read moredone training and daycare as well and we are super happy with everything!!

I just have to say how pleased I was with the care that my puppy got here. I can't say enough how…read morefriendly the staff was, they all fell in love with my puppy and treated her like a queen. They were so understanding of her needs and mine and took extra steps to help keep costs low. Dr. Christal was amazing and took such great and gentle care of my puppy when she was sick that it was more like a spa trip than a hospital trip and her after care instructions helped get my girl back to her goofy and playful self in only a couple days. This is going to be the future home of all my pet care needs.

A while ago we brought our bull mastiff in because she had a massive infection in her uterus. After…read morea while, "Dr Crystal" finally started to give us information. When the info was given to us, she was more worried about money. She held a interac fob in front of us like it was a dog toy. We were given options of surgery for our dog. It was going to cost just about $5000 with only a 50/50 chance of survival. She made it seem like they were the only vets that could do this surgery. Unless we went to the states to get it done. Then she held the interac fob in our faces. Then "Dr Crystal" told us that the other option was to put the dog down with a cost of $500 plus the cost of cremation. Then she continued to hold the interac fob in front of us. She made it seem like it was all about money. And not the health and surgery for our dog. They wouldn't even budge on the cost of surgery. "Dr. Crystal" forced us into putting our dog down. Our family dog. I'll never take or support this veterinarian or pet hospital again. Even after we put the dog down we were asked to see our dog one last time. After about 30 seconds...there was "Dr. Crystal" with her interac fob. Just waiting to get paid. It was disgusting on there attitudes and service. Totally disgusted with "Dr. Crystal". You should be ashamed.