Have an appliance issue? These are the guys you call. Collin came out to our house when our Asko…read moredryer stopped working. He was able to diagnose the issue and fix it fairly quickly. Our dryer was up and running in no time. But the thing that stood out was their guarantee and professionalism. The same dryer had an issue within 60 days and they came out and fixed it, quickly and easily without an extra diagnose fee. Major kudos and thanks to Collin.

The best of the best. We've had a number of appliance repair technicians over the years. Never has…read moreour experience been as positive as with Collin and Omega Force. The process was smooth. The service was friendly, knowledgeable, and professional. The prices were reasonable. The repair was quick. Highly recommended!

I was very impressed with our service Technician. He was very informative. I will definitely use…read moretheir service next time something has issues. 100% recommend them.

From the owner: Omega Force Appliance Repair is a premium integrity-driven residential appliance repair company…read moreserving St. Cloud, Minnesota. Our Service Hero mission is to make the world a better place, one appliance at a time. We promise to provide such amazing service, you may want to break something, just so we’ll come back. We service all major appliances – washers, dryers, refrigerators, microwaves, ranges, and dishwashers, from most of the major manufacturers: Admiral, Amana, Bosch, Broan, Caloric, Crosley, Electrolux, Estate, Frigidaire, GE, Gibson, Haier, Hotpoint, Inglis, Jenn Air, Kenmore, Kitchenaid, LG, Magic Chef, Maytag, Roper, Samsung, Siemens, Tappan, Vent A Hood, Westinghouse, Whirlpool, Woods, plus more.

I bought a dishwasher from Quality in March. In early August it stopped working properly. It was…read morestill under warranty and Quality said they would have someone come out. It took 3 weeks (and several phone calls) to get someone out to take a look. It is now Nov 16th and I haven been waiting since September 14 for the part to arrive/get my dishwasher fixed. I call in every few weeks and continue to be told that the part has shipped and will be in early next week. (I was told that the part shipped on October 2nd and would be in early the following week, when I called on October 26, I was told that the part would ship on October 29th and they would be out early the following week) It is now Nov 16 and Quality is looking into it again. I am expecting that I will be told that the part will be shipping and coming in next week.... Every time I call, I get a new excuse as to why the part is not here yet (the last time I was told that sometimes things get lost (3x now!) Very irritated and will not be buying appliances from Quality in the future.

My parents have been buying all their appliances from Quality since 1984 which makes what happened…read moreeven worse. They bought both a stove and dishwasher on September 8 and were installed by their people. By the night of September 12th the dishwasher was leaking water all over the kitchen. The plumber cane out the next day to say the pump in the dishwasher was bad. Quality wouldn't even think about replacing it. Only been 5 DAYS but they said it was now only a warranty issue and told us to call their people who fix warranty issues. No I'm sorry this happened to you, we will fix it right away. Nope. They are all too willing to push it off on to someone else. Still no call on when dishwasher will be fixed. Quality still says they won't do anything. No urgency on anyone's part to fix their glaring issue. Now it's been another week and nothing. I'm recommending to my parents we get people to disconnect dishwasher and dump it in their parking lot. Right as I give them notice they are being sued.

My GE dryer is making a loud squeaky noise and taking a long time to dry our clothes. I called GE…read moreas we are still under our warranty. UNFORTUNATELY, the service repair is contracted to CROSSTOWN! I was scheduled from 8am-12pm TODAY. I received a call from Crosstown who said I was not on the schedule and I argued that I was. The dispatch lady from CROSSTOWN had to call me back and when she did she stated there were 2 tickets for my repair one was in fact scheduled for TODAY FROM 8AM-12PM and the other one wasn't scheduled so she canceled the unscheduled ticket. I was to receive a call when the service guy was 30-20 minutes out. I never received a call so I called CROSSTOWN and the guy (Jordan) was a JERK and told me that he was going to cancel my ticket since he didn't know when the service guy was going to be here. I told him DO NOT CANCEL MY APPOINTMENT and demanded to know when the tech was going to be here. I am now being told it will be between 1 and 3pm today. This is HORRIBLE customer service!!! And now that they saw my review they canceled my service all together!! Oh Jordan how about you tell the truth! Here's my email confirming my appointment for today from 8am-12pm!! Why would I need to contact you BEFORE my appointment? CROSSTOWN called ME this morning SE the photo below of my call log from CROSSTOWN not vice versa! You had 2 tickets for my address one that was scheduled for today from 8a-12p and one that was scheduled. You're dispatch canceled the unscheduled ticket. I called when I hadn't heard from the tech by 1140am to see why I hadn't heard from him and when he would be here as I am missing now a full day of work for your pettiness! This is not on GE this is on CROSSTOWN. GE has been great to deal with and have gone above and beyond because of your poor service!!

Dishwasher repair. Great service! Fast response time and showed up on time.I would recommend…read moreCrosstown Appliance Repair.

I've used them repeatedly cleaning out junk for our move - they have taken everything I've tried to…read moreget rid of and give good prices. For example I just got rid of 73 lbs (bookshelf, futon) and it only cost $23. My old grill they took for only $5. And they're always pleasant to deal with.

spent 1,300.00 dollars here a month ago. called back today to see if I could get a microwave plate…read moreand got the worse customer service I think you could ever give anyone none the less someone who just spent over 1000.00 in your store. Was told by The owner that I need to work harder and drive 25 min to bring in a part instead of calling with the exact measurements. followed by they don't have time to measure the part needed to see if they even have it In stock because it is a Monday in the spring time. Talk about poor service followed by horrible treatment of a former customer. I would highly recommend going Elsewhere for used appliances or parts on anything.