Kotana is one of many locations in the area that sell Verizon phones and service, out of necessity. If you have lived in Williston for long....you know that there is limited to zero connectivity with any mobile carrier outside of the Verizon and AT&T realms. Upon arriving a few years ago..my T-Mobile service needed to be retired. At that time, there was no Verizon retailer (you know, the one in front of Wal-Mart)...and Wal-Mart itself didn't offer Verizon yet either. It was order online or venture into the "local" retailers. I was pleasantly surprised and very impressed with Kotana. The ladies who helped me open up a new Verizon account and get a new iPhone were so great to deal with! Because I wanted the new iPhone 5, it needed to be ordered. They were so professional and fast and notified me right away when my phone came in. I didn't have a single problem with Kotana and given my length of time in Williston..this was a very welcome change! read more