Always attitude and poor customer service. Store is always dirty. They never have enough human checkers. One or two (or none) checkout lanes open with a full store of shoppers. The lane that is open always has someone with a hundred items in their basket forcing people who don't have time to wait to the self checkout which usually is also full and has a wait. The self checkout machines function poorly and don't report half the items you scan. It always calls for an adsociate to "help" who then accuses you of not scanning items. They are horrible in dealing with people and smart alecs. One spoke to me like I was trash and did something wrong. Turns out she was wrong. Tried to double charge me for two items. Then it said two other items weren't scanned in whrn THEY WERE!. Then she refused to come back to release the machine when the same exact thing happened 30 seconds later. Just ignored me. A manager haf to come straighten it out. And then when I left he was speaking to another manager in the corner that was just glaring at me. Maybe if they hired and paid enough people to properly run the registers and checkout lines instead of having kids and trailer park trash standing around accusing people of trying to steal when the problem is their machines, just maybe this wouldn't happen. I told her I would not be coming back and that Brookshires is much cleaner anyway...she said something like so what, it doesn't matter anyway. Absolutely unnacecptable customer service and everyone should boycott Kroger in Palestine Texas. By the way, everyone else wad complaining around me too, I am just the one that is not afraid to boldly speak out! Trash trash trash. read more

This is the only store in town that carries White Lily flour that I know of. They also have the best chocolate eclairs from the store bakery. read more

Kroger Food Stores - Storefront - Grocery Near Me - Palestine, Texas

This is my "go to" store for groceries, and home necessities. I have always had a great experience here and today had an even better than expected experience. There was a strong storm in the area that I was unaware that was fast approaching. I found myself near the aisle where management had circled up the employees. What I overheard was absolutely awesome. The manager on duty was explaining how important it was for everyone to be safe and also to take care of their customers. This was so heartwarming. Right at that moment I received an automated call from the City of Palestine warning of swirling winds in the surrounding area and a chance of tornadoes. It made me feel safer knowing that this manager and crew were going to take care of everyone in the store should there be an emergency. Keep up the great work!!! read more

most racist store ever. over charged my bank card for delivery order and all my items were ebt eligible and I had big balance on snap to cover all my items. there were no other items purchased other than food.So thedelivery was $9.95 and I tipped $3.00. So trasaction showed my visa to be charged $12.95 but I ended up fraudulently charged $30 read more

The women in the deli are very rude, they get an attitude if you ask for your lunch meat shaved. Then proceed to talk about you as you walk away. read more