Their "sales ad" is actually just a list of things they are out of stock of. Have you tried to get a bell pepper there lately? Two weeks, and still none. Walmart has them, though. Items that we used to get here regularly are continuously out of stock. If we have to go to Walmart for everything that the kroger manager won't order and restock, why shouldn't we just get the entire bill of groceries there? The produce when you do a pick up order is all the stuff most stores throw away. We ordered some shelf stable milk to have on hand. One was expired, two were within days of expiring. That defeats the purpose of getting shelf stable items. It's getting pretty dirty and dingey. It is starting to look like one of Rodger Lowes' stores. The parking lot is a nightmare. There is always a line of vehicles in the fire lane, making it difficult to get around them with traffic coming from the other direction. Then there are the shopping baskets left all over the place. read more

Okay, this is absolutely the most ghetto Kroger's I've ever seen. The store was filthy. We asked about the bathroom and we had to go ALLTHE WAY INTO THE BACK and into the warehouse-y section where they store things. When we came out, we, single women, felt endangered. Half of the self checkouts were down and the lines were a cluster. They got some up and running. Half of the security lights outside weren't on read more

for the last 2 weeks, sale items in their weekly add have been out of stock and unavailable. This last time I asked to speak with the store manager (David) and he said that it was a problem with the distribution. The problem is I drive 70 miles to shop and it seems a lot like a bait and switch scheme to me. They lure you in with good sale adds and then don't have them. David also told me that it was Kroger policy, not to issue rain checks or substitute another item for the one that is out of stock. He was not very helpful at all and seemed unconcerned that I had driven there for the sale item that was not in stock. by the was the sale had been running only one day for a week long add. Very disappointed with customer service. read more

Awful experience. The older lady in the bakery was friendly and the manager was kind in passing. That is where the buck stops. All other employees not friendly. No produce bags available. I specifically went early this morning (before 8am on Saturday), to avoid the crowd. Living in the country I shop in bulk every few months to avoid constant trips to the store. I had A LOT of groceries and the only check out was self checkout. The checkout monitor lady said 'this is all ya got this morning' when I asked if a conveyor type check out line was open. I am very old school, and prefer to check out in legit checkouts when buying so much at one time Good service goes a LONG way! But this experience was a total pain in the tush type beatdown. read more

The associates that work in the deli section need additional training on how to interact with people and multitask. I waited 10 minutes to be acknowledged while 3 girls worked behind the counter and focused on giving an employee items for a pickup order before ever greeting me with "what can I get for you". Only 1 of the girls was getting items for the pickup. They are never friendly and always act annoyed when I ask for anything in the deli and this is not a first time occurrence. read more

For 31 years I have shopped at Kroger's spending thousands and thousands of dollars. their meat and produce everything always wonderful; people always so kind. tonight for the first time I went in and not one single human cashier was working. they had eight self checks open. four were credit card only, I had cash. A long line of people waiting. three young men standing watching the self check. I was so frustrated I decided I did not want my buggy full of groceries. when I asked the young man were to leave my buggy, he asked the other young man who must've been in charge if he could check me out, and thankfully he did. If Kroger's is going to all self check, I guess I will have to start going to Brookeshire's. I don't want to shop at Brookshires their quality of food does not compare, but they always have cashiers to weigh produce etc. read more

I guess you could say that I like Kroger, because I drive 50 miles to shop there. One of the things that I like best is how their loyalty card. I love the way you can download coupons to your card. Also, I like being able to earn those gasoline discounts. I would give Kroger 5 stars, but often by the time I get to Kroger in the evening the shelves need restocking. read more

Great store but horrible service. There is never enouph checkout employees so you always end up waiting 20min to check out.

I love Kroger. I've shopped there many years. The employees are great!!!! A man named Angel is a truly devoted employee and wish he would be considered for every available increase in salary. He works hard but is very polite friendly and respectful. read more