Warning - I would go to a reputable dealership for service work. I took a 2017 Ram 1500 in for a Ram recall and ended up with a failed turbo followed and denial from the dealership of any responsibility. The intake hose to the Turbo was not connected properly allowing dirt to enter into the turbo. A warning label was in the tech guide from Ram stating that this is a blind spot and that the Technician denied removing the hose that Ram indicated must be removed. The result of technicians failure to properly complete work as paid for by Ram has ended up costing me an engine. Other Ram dealership in the area indicated the turbo hose must be removed and is not an option for the technician to do so. Per Vaughn Motors in Ottumwa. So if you are looking for a dealership with a good reputation, go to Ottumwa, Iowa and skip Mount Pleasant, Iowa. read more

Should be zero stars. We bought a 2024 jeep compass. They talked us into a coating, an extra warranty and gap. We canceled the next day after figuring up it would not be useful to us. Everything has been canceled but they haven't even not issued a check back to the loan company. They will not even respond to anyone. They sent one email to loan company stating it is on their list. We bought the car July 20,2024. Should have walked away when they wouldn't give my husband real numbers for a loan until we decided to buy the new jeep. read more

Got 2 cars from them. 1st car engine light came on 21 days after having it, break pads were non existent, asked to trade in for another car, would only give me 1000 for it, Later on ended up getting another car from them, signed papers and everything, 3 weeks after got calls threatening repo bc I needed to go in bc they changed the monthly payments to $120 more a month. Also had down payment issues and almost 2 months after they threatened repo yet again (my number changed) and I told them to give me a minute with it I was currently working in another city not near and they said if they take a car I will continue to pay the 16k I owe on the car even if I don't have it. read more

I bought a used 2013 Volvo S60 from this dealership in November of 2023. Before I bought this car I asked if it had any quirks, any issues, anything at all I should know about, the answer was no, so I bought it. When driving it off the lot, a sign for regular maintenance needed came on, I asked about and they said that they just didn't have the proper scanners for Volvos to turn it off. This was not the case, 2 weeks after I bought the car I had to drop $600 on maintenance fixes. However, before that I had a service engine light come on the second time I drove the car, less than a week after I bought it. I called them, they told me to bring it in. Turns out they put in the wrong gas, it took gas without ethanol, something that they failed to mention. I asked them to take it out, ethanol gas in a non ethanol converting car can majorly harm the engine and mess up the fuel injectors. They said they wouldn't do that, they told me to buy premium gas on my dime to fix THEIR mistake. I got the car back and less than 2 days later my car ran out of coolant on the side of the road. Engine light turned back on. Loss of coolant like that is not normal. I told them that I thought that my head gasket had blown, this was less than 2 weeks of driving the car. They told me to get it in, I payed a $400 towing fee to get the car to them. Guess what they told me, "there is absolutely nothing wrong with your car". I said I am really not crazy there is something definitely wrong. Again they said there was nothing wrong and drove it back to me. The first time I got in the car after they have it back I had a coolant low light come on followed by a service engine light, I sent it to them and never got a response. My car started to shake horribly and would barely drive so I took it to my mechanic and said that they told me in no uncertain terms that my car did not have a headgasket blown. So I dropped $700 dollars on maintenance to fix the service engine light and leaking hoses. But stil my car was havig major issues with coolant. RIght now my car is getting fixed for a blown headgasket, which is $4000. I'm just hoping I don't have a cracked head because I have been driving with it blown for months because they told me that it was not the issue. I don't know if they are seriously just incompetent or if they knewingly screwed me over, but I would never ever reccomend this dealership to anyone. The time in which I started having these problems is indicative that this was an issue before I even bought the car. I have never had a worse experience and I just hope that they don't do this to anyone else, which is why I am writing this review. read more