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Krystal Skin Studio

4.0 (1 review)
Closed • Closed

By appointment only

Services - Krystal Skin Studio

Teeth whitening

LED teeth whitening

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5 years ago

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Tranquil & Serene Moments

Tranquil & Serene Moments

3.5
(20 reviews)
2.4 mi
•$$

ZERO STARS: A couple…read moreof hours before my appointment I got a text from Trina which I've quoted below. "Good afternoon. I apologize for any inconvience. We need to reschedule your appt. Due to the power outages in the building yesterday the property management company are doing some emergency electrical work. What other evening this week is good for you." I immediately replied asking if I could come in tomorrow, but didn't get a response. So I called and left a voice message a few hours later. Still no response, and mind you this was still early on in the day. I eventually wound up sending her the text which I quoted below. "Hi, Since I haven't gotten a response from you these past 2 days in regards to rescheduling my appointment. After texting you, leaving voice messages and commenting on your Instagram account. I would like to be refunded my deposit. Thanks!" That got her to respond. - This deposit was labeled as an early access fee when I booked my appointment. Which I thought was strange. She claims she wasn't aware of it and had no evidence of it in her system.(even stranger) So I had to send her a screenshot of what I was talking about. She refunded me but what's annoying is that. When responding to me she simply responded saying what deposit. She didn't address the fact that I've made several attempts to reschedule my appointment and never got a response from her. Nor did she ask me about rescheduling. BEYOND UNPROFESSIONAL AND RUDE. And given the way she handled things I don't believe that there is really an issue at the building. She probably just didn't want to come in for my appointment!( And even if it were true. Why would you text me a couple of hours before my appointment. Instead of the day before when you firt knew of this issue.) I try to not let a few bad reviews detear me away from trying out an establishment. So when I saw them on the booking site and Google maps. I still decided to go ahead and book. Now here I am disappointed. NEVER AGAIN! I wouldn't come here if the appointment were going to be free! And I will be letting EVERYONE I know who's interested in the type of services she provides about my HORRIBLE experience! PS, SHE DELETED MY APPOINTMENT OFF OF THE BOOKING SITE SO I CAN'T LEAVE A REVIEW ON THERE!

I bought a groupon for a Swedish massage at the University City location. I left a message for…read moreTrina and received a prompt phonecall back, and we were able to schedule something the next week. I got a reminder text three days before the appointment, which was appreciated. Trina was so sweet, personable and friendly. She did an excellent job with the massage; immediately figured out if I was uncomfortable with a certain pressure or movement and asked how she could change it. I got a great scalp massage and the knot in my shoulder straightened out. I really liked how there was no push to sell me a package or membership at the end (which happens too often at spas), Trina just gave me her business card, told me about the specials, and invited me back. The location isn't fancy-it's homespun and very clean and inviting, with plenty of candles and soothing music. I didn't go home feeling any less pampered than I would have somewhere upscale- in fact, I got a better massage than I have at those places. I'll definitely be back.

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Tranquil & Serene Moments
Tranquil & Serene Moments
Teeth whitening offered here at Tranquil and Serene Moments

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Teeth whitening offered here at Tranquil and Serene Moments
Haus of Opulence

Haus of Opulence

5.0
(4 reviews)
0.0 mi

Jaë is such a professional. Her space is calm, clean & charming. I contacted her about her waxing…read moreservices via her website and her responses were so prompt. To my surprise she was right around the corner from my home. There's street parking available in front of the building & it's surrounded by other local businesses. A little hard to find but just call her & shell happily greet you at the front door. When I entered into Haus of Opulence; I was blown away. The energy was relaxed and she made me feel like I was at home. The ambiance, candles & beautiful wall art made me feel like I was a queen and this was my private waxing center. Hahaha --She took her time; talked me through the process and I barely felt any pain. She asked for my permission every step of the way to ensure my comfortability & security. 10 minutes later my underarms are waxed, clean & looked amazing! ---It's like Jaë's Haus of Opulence gave me a newfound sense of confidence all from getting a underarm wax!!! Now that's Talent ! I highly recommend anyone in the local area looking for a private waxing, clean space & professional esthetician to contact Jaë! She's the absolute best! I can't wait to come back for my Brazilian!

I've been to this salon about 4-5 times for lash extensions and waxing services. Each time I left…read morethe Haus of Opulence feeling more confident and beautiful than I did coming in. It's seemingly effortless how she handles her business. From the cleanliness to her great mannerisms, Jess is definitely the one to beat. My favorite addition to the salon is Jess's personal studio playlist! She is always playing great music for relaxation! Definitely check her out for her services!

Photos
La Flor Rejuvenating Serum is a Powerful 
solution to your skincare needs. Use from head to toe for a self love, self care experience.
La Flor Rejuvenating Serum is a Powerful solution to your skincare needs. Use from head to toe for a self love, self care experience.
Haus of Opulence
Relaxation brings out the joy in you!

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Relaxation brings out the joy in you!

Krystal Skin Studio - skincare - Updated June 2026

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