In my 34 years of business, I find Fidelity bank in Garner to be the most friendly bank I have ever…read morehad an account. From the moment you walk in the bank every person that works at the bank knows who you are and the call you by name. They even know your voice on the phone. I really love how personal Fidelity Bank in Garner is and yet still offer everything the larger banks offer. Everyone that works their are kind of like my family and I really mean that. Melvin Turner/President/Turner Utilities Inc.

One of the best banks I've ever had the pleasure of dealing with......friendly staff and all types…read moreof services....From business to personal accounts and loans....

So sad to hear that this location is closing down in May of this year. Alvaro was amazing to work…read morewith. He had a pleasant attitude and took care of all of our needs. If someone from corporate reads this, make sure you keep this young man on your team as he is fantastic.

Bank pretty empty today. Was sitting here for about 2 minutes and someone approached me and let me…read moreknow they will be right back to help. Sanna Ggulam answered all questions regarding me starting a vacation Saving Account. If near by go see her and the bank in Garner, NC!

I've been a member since 1996 or 97 old enough to have an account and I am really sadden how…read morehorrible it is and difficult to manage money at these banks. Well's Fargo you can deposit money from  your phone, SECU will not let you! Our main request ended up an employee not telling the whole truth about a loan, at the end we looked like fools calling everyday about what's going on.   My husband and I got approved for a loan, and we did it on line.  Kelsey was awesome!  She told us everything we needed to know.  When it was time to sign we had to go to the bank.  We choose this bank off of 50, because it's closer to our house.  We meet with Jamie on Thursday at 10am she was nice at the time while we we're signing the paperwork.  At the end she told my husband and I that in 3 days the money will transfer and that we could call on Monday to make the first transfer over.   Monday rolled around and the gentleman who answered the phone said that Jamie said our money wouldn't be in until Wednesday?!  Friday is the first day, Monday is the Second, and Tuesday is the third day.  So of course when we called Monday (as she said to do), it mad me and my husband look like all I wanted was the money!  My husband is the witness to her saying this too.  Then that gentleman who answered the phone said to call again today, so we did and again Jamie is talking to us like we should have known this!  No one seems to tell us the full truth and it makes me (the customer) look like a greedy person.   I'm tired of having people tell me one thing and in the end make me look like I don't know what I'm doing.  In the long run SECU employees do not know what they say, and need a lot more practice. This is NOT customer service!

As I have said, SEC is the place to put you money. They have locations all over the state and…read morefriendly people working for them. Every time I have went inside, I was always greeted by someone with a friendly smile.

Use the drive thru often. It moves at a comfortable pace. Employees are smiling and friendlyread more

Fantastic customer service each time I stop in. Everyone that I've ran across is kind. I like to…read morestop by during the early morning of the morning when there's not much traffic. There's nothing like quality customer service at a bank! Also, it's really rare that I get pressured to sign up for promotional cards at this particular Wells Fargo Bank. Thanks

I would give 0 stars if I could, I am a PLATINUM BOFA client for almost 20 years, did business in…read moremany states, the Garner location at Benson rd was absolutely the worst, for a simple transaction, the teller ( tall african american_tallest one ) refused to help, did it in unprofessional way, I told me based on the poor service I have received, I will close my account and move my business elsewhere, he doesn't seem care, he said: OK, I told him that's not how the company expects him to treat their clients, YOUR LOSS, not to mention is THE ONLY BRANCH in more than 15miles radius.

I went into a branch about closing out my credit card. They told me that I couldn't cancel the card…read moreuntil it was paid off. That was a lie. When speaking to the branch manager she made it crystal clear that she didn't care about any of my concerns. I will never do business with Bank of America again ever!

This review is for First Citizens Bank in general, I love this bank! I have had a checking account…read morehere for over 10 years and it has never crossed my mind to switch. Why do I like this bank? -They still offer a free checking account, just sign up for e.statements. -They are also a full service bank so they can take care of all of your financial needs. -I have worked in the banking industry before and this bank is definitely safe and secure -Most importantly, they are giving back to the community by teaming up with Team Cancer America! I like this location in particular because my father has been banking here for years and they know us by name.

I would like to recognize Wendy Grant at SECU GARNER. She…read morewas very thoughtful caring compassionate and helpful when helping with my dad's accounts before he passed away. She has help me and my family numerous times ,and gone above and beyond the call of duty, with advice, honesty, and being thorough with information. We have been members here for about 16 yrs or so, and we ask for Wendy first, and if she can't help she recommends those who can. I've seen her interact with customers as I've waited in line,she is the definition of customer service, customer care, and a heart full of compassion. I hope SECU sees what they have,and keeps her here with us. We want her here!!!

Absolutely terrible! If I could leave a zero rating I would!…read moreBranch on Glenwood Ave is the one I primarily used but not anymore. They are rude and unhelpful.They kept canceling my debit card because of fraud, but never let me know I would simply go to use the card and it would get declined. One I would only find out when I called them to see why my card wasn't working.And they were like" oh, there was a suspected fraud charge, so we canceled your card". This happened twice in about a year. I don't even know what the suspected fraud charge was.They just told me they saw something that looked like fraud but they would never tell me where it came from.

A bank is a bank but this one is a little different. No tellers on front desk lady and a couple of…read moreoffices. They all work together and get you out quickly. Every month they give you as a little extra (cannot remember why) but every cent counts especially now.

My first of many times at this location. Bank tellers really nice. That made me feel as if I was…read morea millionaire hahaha

I'm glad that I am apart of the state paying my bills and getting the great service that I need…read moremakes me feel so good I go to the credit union in Raleigh NC because they are so friendly there knows how to greet you with a smile and so important the manager is great to when you want good service choose state employee credit and your number one