I honestly don't understand how this salon has such a high rating, because my experience was…read morecompletely different.
I had hair extensions done here, and unfortunately, it turned into a very unpleasant experience. The extensions were attached so tightly to my scalp that I could barely sleep for an entire week. During the following month and a half, I was constantly losing hair and capsules, there was literally hair everywhere in my home.
Something was clearly wrong with the capsules or the application. They kept shedding, and even one of the staff members told me to be very careful with the capsules because they were falling out.
The salon administration did try to contact me and resolve the situation, and I appreciate that. However, by that point I had already left Istanbul, so there was not much they could actually do.
Unfortunately, the problems didn't end there. When I returned to have my hair done again about a month later, the capsules were sticking out everywhere and were extremely visible. The extensions looked poorly applied and very unnatural.
What upset me even more was the quality of the hair. I was repeatedly asked to wait, I was told to come back later several times, and after the appointment, the hair I received looked completely different from what I had originally had. It was very dry, reddish and felt like straw.
Later, at another salon where I had previously had my extensions done, we compared the hair and my before-and-after photos. The hair quality was clearly very different from my original extensions, and I was told that it did not appear to be the same hair I had before, or that it had been mixed with other hair.
I paid a significant amount for this service and expected professional work and good-quality hair. Instead, I ended up with damaged hair, constantly falling capsules and extensions that looked very different from what I had expected.
I'm sharing this review simply because I wish someone had given me a realistic warning before my appointment. Please do your research carefully and, if you decide to go here, make sure you are completely sure about the hair quality and the application before proceeding.
