Like any independent bookstore, it's a treasure. Great place to browse. Good community feel…read more Supportive of local authors. Staff are friendly and helpful. David is as enthusiastic as ever.

Excellent service, very kind. Everyone in the store is very comforting and helpful. The books are…read morenicely displayed and everything is easy to find

Nice atmosphere, and a fun way to browse through for an afternoon. Staff seemed very helpful and…read moreknowledgeable. The entire store smells like a nice, old book. There's a $1 book pile on the front porch, but apart from that, the prices are either comparable or slightly more expensive than other used book stores I've seen (about $8-20).

Great bookstore in a little house. They have a surprisingly large collection of books. They also…read morebuy your old books for a few bucks. Their website has a convenient link that allows you to perform searches and check if they have a particular book in their collection.

As a newly blossoming comic book buyer I wasn't sure where to start getting good quality comics. I…read morewas specifically looking for the new DC Absolute Batman and new Matt Fraction Batman runs, and boy was I not disappointed. Staff are great, the store is organized very well (easy to find the comic franchise you want) and the prices are great. this is now my go to comic book store!

A huge selection of TPBs and single issues. Very well organised and well priced. Kind service and…read morehelpful employees able to answer any questions.

The last time I was in this area, Indigo was still being developed. Three months later, it's nice…read moreto see that construction is done and Indigo is open. I was excited to visit the store before seeing an afternoon movie. When you first open the blue doors, the decor is pleasing to the eye. It's cozy. I walked immediately to the new books display and started reading Leonard Cohen's collection of poems. I love the electronics section, which has everything from Fitbit trackers to record players. Naturally, there are plenty of Kobo readers. I held my composure and did not buy another to add to my mini collection of two. The cookbooks section is divine. One of my favourite restaurants that I frequented a ton in Winnipeg, earls, has its own cookbook. I want it so badly! I love this Indigo. It's now my favourite one. There are plenty of areas where you can sit down and read. I love the knitted mittens and scarves that you can buy. The paper shop section screams my name, as I have a thing for picking out the most thoughtful card that I can to friends and family members. It's such an inviting place to spend some time. Starbucks has been open for a while here. I like that the designers knocked a wall down, so you can freely walk between Indigo and Starbucks. I will need to come back and get the panda personal humidifier, simply because it's so stinking cute! (356)

They didn't have what I wanted. However, it was very noisy. What I did like though was that there…read morewas a tiny table with many chairs where you could 'peacefully read'. I don't know if it was peaceful however because I didn't go there, but there were a couple people who made it seem peaceful enough. Ill give this Indigo a 3-star because it wasn't my best Indigo experience.

Excellent used book store. Awesome selection and a great friendly staff. They also carry a large…read moreselection of DVD & Blurays, including a lot of horror & non mainstream titles. Highly recommended!

I stopped at A Second Look Bookstore with no intention of going in, but they had placed a table…read morewith books outside the store and I decided to take a look. Two books caught my attention and I went into the store to pay for them. After I payed for them, I decided to look around the store. it has a lovely vibe to it and today there were many people browsing and children sitting on the floor reading. I returned to the clerk and asked if they had a selection of books in other languages and she took me to where they were. I ended up buying 12 children's books in the German language. They almost looked new and the price was very reasonable. Since I had walked downtown and couldn't carry all of these books I asked if they could hold them while I got my car. When I returned there were some new titles on the table outside the store and another title caught my eye. I went into the store to collect my books and pay for the one I had just selected. the owner, Charles, asked how he could help and I told him I wanted to purchase the book. Hr looked at me with my stash of books, took one look at the book in my hand and said I could just take it. I insisted on paying for it, but he would have none of it. Will I go back, and recommend this bookstore to others? Of course! The staff are very friendly, knowledgeable and helpful and the atmosphere in the store is very cozy and welcoming. Parking can be a problem in downtown Kitchener on a busy day. But if you are willing to walk a few blocks, you can always find free parking on some side streets or in Victoria Park. And if you ask the staff, they even have some tips on where to park, if you buy too many books to carry a distance back to your car. Stopping by the store will be worth your while.

I have been buying from Encore Records for the better part of a year now. They have very…read morecompetitive prices and a pretty good selection. I usually have my orders shipped to me and the shipping charges are reasonable. Hopefully as the weather gets warmer I will be able to do the drive to Kitchener more often from Toronto to visit the store.

I've been dealing with Encore literally for decades. My favourite spot for LP or CD shopping. Mark…read moreis great, prices are more than fair compared to elsewhere, everyone is friendly & knowledgeable and his staff has been there for a long time. Want to know what a business is like, check staff turnover. Their website is great, and since I can't get around like I used to, I end up having items shipped directly to me. Always respond to my email questions, and will order for you if they can get it. Top notch service.

The manager was rude when I simply was enquiring about potentially having a Christian book that I…read morewrote which is being published by Word Alive Press in Manitoba Canada, available for purchase in their store. The publisher encouraged me to reach out to Christian books store to inform them about the book and its availability for purchase in November of this year when it goes to press. I have had nothing but great support, guidance and encouragement from the others stores I reached out to. They were even suggesting setting up book signing in their stores! The book will be available anywhere fine Christian books are sold, including Amazon, Chapters/Indigo, the Word Alive Press online bookstore, shoptheword.com. I am baffled as to why this became a very challenging conversation about potentially carrying a Christian book in their store! He referred to my enquiry as a 'cold call' and did not want to continue with the conversation, so I hung up. Unbelievable!

From the owner: We are a Christian Bookstore that sells: Bibles, books, audio/video, comic books, mini comic…read moretracts, and other Christian materials in over 100 different languages. We are the Canadian Distributors for Chick Publications and The Berean Call.