Whenever I would go out of town, I would have Waterloo Pet Services (aka Janice and Murray) come by…read moreto check in on my 4 cats. The first time I met J&M, they came by to get to know my pets and collect the key. They took a lot of time saying hi to each cat and learning about her personality. I immediately felt safe leaving my animals in their hands, and from that point I used their services many more times, including over the Christmas holidays. I was always so impressed with their care. They would call if they had any questions, clean up very thoroughly, and write a very cute report of who did what and how much everyone ate. They would also play with my pets and keep a close eye on how everyone was doing, which was impressive because I have two anti-social (ex-feral) cats. I loved coming home and reading about what my pets are up to! I don't have J&M come visit anymore because I moved away from Waterloo, and I deeply miss having such a great resource nearby. I highly recommend Janice and Murray and WPS. They have fair prices and they care very deeply.

From the owner: In your home visits by a professional, certified Pet Sitter are available for dogs & cats, in…read moreKitchener - Waterloo. We provide a great service for you during vacations, long work days and for those times when you just can't be there when they need you. Each in-home visit is customized to meet the specific needs of you and your pet(s). Whether Fido needs his medication, Felix needs some love and his litter cleaned or your little one needs some exercise and a pit stop, we are there for you and your treasured companion. All services can be combined and customized, contact us to see how we can fit into your routine. A free consultation is always provided some days before booking to get to know you and your pet(s). References are available anytime.

We have been super happy with Paws Up KW! They are very friendly and easy to deal to deal with…read more They are reliable and we can always count on them to come walk our dog when we are at work. It gives us great piece of mind knowing our fur baby is well taken care of. Our dog absolutely LOVES them and our neighbours have commented on how great they are with him. We couldn't be more pleased and we HIGHLY recommend them.

From the owner: We believe every pet has the right to be loved as much as they love us…read more We have a wealth of knowledge and experience working with pets for over 50 years between us. A visit from us, while you're away, can help with his or her happiness, mental, and socially well been. We send text pictures and leave report cards, so you know we were there

This lady is not professional at all! I called her about a month in advance of needing her…read moreservices, and she told me she would call me back in a week. I never heard anything again from her, but she showed up at my house when we were away with a locksmith ready to break into my house!!! Thank goodness my neighbour knew what plans I had made for my cat, and that one of my other neighbours is a police officer. The officer had to calm her down and tell her she was not allowed to break into my home, even the locksmith was horrified! Don't ever call her to take care of your pets!!!!

Chefs kiss to this place. I cannot recommend them enough! They are such a pleasant staff to deal…read morewith. They were able to figure out what was wrong with my dog instantly, didn't do any unnecessary and expensive tests, explained things throughly and allowed me to ask any questions I had and answered them perfectly. She constantly made me feel reassured that my dog was in good hands and was a total sweetheart. Every vet at this hospital that I have come into contact with is competent, friendly and gives my dog the best of the best treatment. They make sure a solution is found and that no unnecessary costs are paid. If you want the best treatment for your dog or any pet, this is the place to go. I live an hour away from Kitchener (in Hamilton) and I would happily do the hour drive any day of the week instead of going to any vet in Hamilton, because the service here is 10x better than anything I've experienced in Hamilton and honestly is not even in the same league. (The price is also cheaper which is a huge bonus!) Best vets around, period.

Nice enough staff. However twice now I've been quoted on veterinary services and been under quoted…read moreby several hundred dollars, coming time being charged far more than expected! Would NOT recommend if on a budget of any sort.

We read all of Christine's excellent reviews and hired her to take care of our two fur babies while…read morewe were away for five days. From her first visit to meet us we knew the boys were in great hands. She sent regular updates with fun photos, and it gave us the peace of mind to enjoy our trip. If you need a loving, trustworthy cat sitter, Christine is the way to go!

From the owner: Cat sitting in your home. cage free. half hour per visit. Includes feeding litter cleaning brushing…read moreof your cats bringing in mail and flyers watering plants house check. Kitty cuddles are always free. Meet and greet key pick up and drop off included in price.

I had a terrible experience with this business and the owner is incredibly unprofessional…read more I originally contacted Aaron for dog training. Through email he said he offers two sessions for $180 and in no way indicated that this was a promotion or a deal (he has no pricing structure on his website). We schedule a time for him to come over and he does not show up. He provides no warning before or notification after; he simply doesn't come. I contact him to reschedule, and once he does come I pay up front for both sessions. If it was hard to get him to show up for his job before he had my money, it was impossible to do so after. On July 13, 2017, I email to set up a second session. I did not get a response for almost two weeks. On July 25 I try to schedule the session for the 28th. I get no response until the 30th. On July 31 I try to schedule a session for August 4 and get no response for over a month. On Sept 11 I contact him again to try to schedule a session which I have already paid for and we decide on the date Sept 17. Again, he does not show up for his scheduled appointment with no contact letting me know beforehand or trying to reschedule afterwards. It's now been over two months and it is clear this person is not at all reliable, so I ask for a refund, which he agrees to. He makes and breaks commitments to refund me Sept 21, Oct 16, Oct 30, and Nov 23. Finally today, 5 months since I tried to schedule the session and 3 months since he agreed to a refund, he refunds me not the full $180 I paid, not even $90 since he did almost fulfil half of his agreement, but $55 because he claims that his sessions are usually $125 instead of $90. Hard to say since he doesn't list his prices anywhere. Overall I could not in good conscience give anything but 1 star and I hope to save someone from the headache I have dealt with for the last half a year.

My dog has been going to Wag and Walk once a week for months and we've been very happy. My dog has…read moreirritable bowel syndrome made worse by stress. We were worried at first that she would be stressed after being away from home but if anything she's calmer.