Had a puncture and the manager told me due to the type of tyre it was not fixable. I then googled my tyre and it was fixable. When I confronted the manager he then changed his tune and said it was not kwik fits policy to fix this type of puncture. I had already given them the go ahead to get a new tyre which was £150.
I asked to keep the tyre and got it fixed by a competitor for £6.
Need I say anymore. read more