We purchased a camper from Camping World in Bowling Green, Kentucky, and the entire experience has…read morebeen one headache after another. From the start, they tried to sell me a trailer hitch at full price even though it was discounted on their own website. When I pointed this out, the salesman disappeared to "talk to his manager" and came back claiming the original $1,000 price included installation and labor -- which apparently meant sliding the hitch into the back of my truck for an extra $500. It felt like a scam from the beginning. After signing the paperwork and driving an hour home, they called the next day saying they had "lost" or thrown away our paperwork and wanted us to drive all the way back to fix their mistake. We refused, so they mailed it instead. We took our "new winterized unit" camping the following weekend, and on day one the flow sensor in the tankless hot water heater cracked and leaked water the entire trip. We called our salesman and the service department twice over the weekend and never received a single call back. A month and a half later, someone from Camping World finally called to ask how we liked our purchase. When I explained everything that happened the hitch issue, the lost paperwork, the lack of communication, and the water heater failure they said they'd call back. When they did, the service manager told us to call them so they could "maybe" warranty the issue. Which I do have a text message from our salesman saying " it will for sure be covered" At this point, I wouldn't recommend Camping World in Bowling Green to anyone. Between the upselling games, the poor communication, and the lack of accountability, this has been one of the worst customer service experiences I've ever had.

Horrible service! our camper has been in for repairs on the a/c 4 times for the same problem and…read morestill isn't fixed! This last time it has been there 3 weeks so far and has yet to be repaired! I would not recommend this company for service

Took my Class A in for a leak in the main slide. Came in to check on it. They cut a hole in the RV…read moreroof on the other side. Said they had no idea what kind of rook I had. Thought I'd was made out of the material used to spray truck beds and I needed a new rook. The roof is a factory fiberglass roof. They didn't even repair the hole they cut in my fiberglass roof. The leak was in the slide and not the main roof. Took it back home, fixed it myself. I'll never go back. If they can't even identify a fiberglass roof, they have no business trying to troubleshoot or repair a roof!

I had trouble with my AC cooling. The MH was only 2 years old. They told me it needed to be…read morereplaced so I agreed. A year later it isn't working and it won't turn off. I took it back and they wanted to charge me $200 just to look at it. I drove away. About a month earlier I had hydraulic Jack issues. I took it there and again was told there would be an upfront fee of $200. I paid it then came back 2 weeks later to pick it up and was told when they looked at it they determined it was to big a job. They kept my $200 and sent me on my way never to return.

AMAZING!! We traveled from St Louis to buy from Camp A Rama and are so thankful we did! Honest…read moresales and service team who made the process so easy! Our camper looked beautiful when we arrived; to say they went above and beyond us truly and understatement! Thank you Matt, Trevor, Bo, and the entire Team!! WE HIGHLY RECOMMEND THEM FOR SALES AND SERVICE!! WORTH ANY DRIVE!

From the owner: Mobile and Roadside Service, New, Used and Rental Campers and RVs, read more

Amazing experience here, at Owensboro RV. The customer service from sales, to mgmt, to service, was…read morea 10/10. I bought my first camper from here, and will be buying my next one(s) here too! Because of the exceptional customer service, I will recommend this business to family and friends, as we bought this camper, and they had it ready for us by our deadline, and we love everything about our new camper!

I would leave zero stars if I could. Owensboro RV sold us seals for our camper toilet which were…read more$97 and swore after several conversations that they were what we needed. They not once told us that they were nonrefundable if the package was opened. We didn't even try to put the seals in because we could tell by looking at them they were not going to work. They said it was against policy to refund them since it's a sanitation issue. Even in the small print at the bottom of our receipt where it does list other stuff that is nonrefundable, it didn't say anything about seals. I wished we would get another camper business closer so we didn't have to deal with them.

I can only speak to my experience with their sales dept while searching for a new camper.....I…read moredidn't buy from them only because the unit I wanted sold. However they provided honest answers to all my questions.

I am from far out of state but have family in the evansville area, and was considering buying a…read morecamper to keep at my relatives home so I wouldn't have to rent a $600/month space to store it where I currently live. After talking to whoever it was that answered the phone, they were hemming and hawwing over my question about putting the title in my relatives name, but me personally wiring the money for it. The guy put me on hold no less than 5 sepearate times and then finally told me sorry man, this seems like too much of a hassle and hung up the phone. I guess they are stuck in the 1970s, or they want simple transactions from their local yokel bozo midwestern town's population only. Oh well, I ended up spending $30,000 more than I was originally intending to at another dealership in Texas that made me feel important.

My wife and I spent a month or more on the internet researching a Grand Design fifth wheel. We then…read morecompared prices and reviews to find the best deal. By a big margin Youngbloods RV of Paducah gave us the best price. We chose them because of their willingness to accommodate our needs and upgrades. We were willing to drive 840 miles round-trip because of their price and patience. More amazing than the great price we received, was the stellar treatment we received from our salesman Tommy McNutt, and the General Manager Chase Youngblood. These folks went out of their way to insure we had a great experience. On our drive to pick up the 5th wheel our tow vehicle had some maintenance issues. We were forced to put it in the shop, for service, upon our arrival in Paducah. Chase made sure we had transportation to the shop, restaurants, and their sales office. In addition he patiently spent an inordinate amount of time explaining the nuances and operation of our first RV. It took all day to get our truck serviced. Chase towed our camper, with his personal truck, to a nearby campsite so we could stay there, learn our camper, and get a fresh start home the next morning. The following morning we hooked up our vehicle and noticed we were having some trouble with the rear camera we ordered. Chase dropped everything and worked on it for and hour and a half. Turns out the camera was shorting out. He replaced it and sent us on our way. We could not have asked for a better sales staff, service, or experience. We would highly recommend shopping Youngblood's RV, you won't be disappointed!

I am an independent RV inspector and was hired by my client to inspect a 5th wheel he was…read morepurchasing from Youngblood's. Usually, inspectors are seen as interlopers to an RV dealer and not so welcome. I want to say this was not the case. Youngblood's had the 5th wheel setup under roof with all the hookups ready for testing. They were most helpful while I was performing the inspection. They seem to be a dealership that cares about the customer. Give them a shot.

Candy's now called Blue compass…read more I purchased a new Jayco Northpoint from Blue Compass August 2024. I was charged 695.00 for a PDI that was not performed. They even tried to bait and switch me at closing with another Northpoint (they had two on their lot at that time)--thank goodness I noticed the different VIN number. Then they said that the North Point I wanted (even though it was the exact same model... exact same year) they needed another $2,600 to close the sale. On the first night of ownership, we drove the RV to a KY state park only to be awakened at 1:00 a.m. by our camp neighbors knocking on our door as alarms were sounding off. The regulator (which should be part of the PDI inspection) was defective and dumped two of the 40 pound tanks of propane into the RV. This propane issue could have killed us. During the past 365 days we have only been able to use the RV for a total of five camp trips. The first camp night (day of purchase) alarms went off at 1:00 a.m. During the second camp trip the flexible PEX water lines broke and we had the extra expense of calling out a mobile tech. The third camp trip is when the kitchen side would not retract and again we had to pay out-of-pocket for a mobile tech to come out. And the fifth camp trip was scheduled because GE appliance service needed the RV at a park to have a technician come out and evaluate the oven that will not light. The RV has been at Jayco approved service centers more than we have even used it. I am a retired public school teacher and I used my years of savings to buy the RV in hopes of enjoying the last years of my life. This experience has been exactly the opposite. I have been outright lied to by several Blue Compass employees and I would never suggest anybody purchase from them. The kitchen slide would not retract, the roof has bubbles, the side wall seam is coming apart, the bedroom slide has twisted seals and is not parallel to the ground, the slide toppers were not installed correctly and dump water into the windows, the door opens during transit even after it is locked, the GE Profile oven will not light, and we have had several flexible PEX lines burst causing flooding issues...it just goes on and on. We brought the RV back into Blue Compass Bowling Green's -Sister store located in Scottsvile for 9 warranty work items because we were told that Blue Compass Bowling Green did not have a large enough service center ...Please keep in mind that we were told if we bought the RV from them that we would "go to the first of the line if we ever needed service in the future"... Absolutely untrue in my experience. I found out that not only the service manager was "let go" but the financial manager was "let go" and the GM was "let go" too. After the RV was in the Blue Compass service center for approximately one month, we discovered that absolutely nothing had been fixed or corrected. Yet I received notification through the bmpro and my Wi-Fi that my outdoor stair lights and then bedroom lights are being turned on at 2:00 a.m. I also received another notification stating that all three air conditioners were being turned on and left on. Our RV is now back at the Jayco factory in Middlebury IN. It feels like we may never get to use it. When I went to get my RV tags at the DMV....I had to pay more money because Blue Compass did not pay all the title/ taxes/registration costs. The Blue Compass finance manager also asked me to take a loan out even though I did not need one just so they could get a kick back. They required me to hold that loan for 7 months ...which I did ... this cost me more money in interest for the RV. Based on my experience, I have found blue Compass to be an unreputable and dishonest company. I will NEVER spend one more red cent at Blue Compass. I am sharing a life lesson learned the hard way in hopes of preventing others from going thru this. I wish I had known....because then I would not have purchased from Blue Compass.

We were headed from Franklin TN to Lexington KY with our 5 and 3yr old grandkids when we discovered…read moreour fridge had blown a fuse and had a dead short. We began calling Camping World and all the other RV dealerships in the Nashville area, and they were all booked for days. So we kept driving towards Lexington and calling shops on the way until we finally spoke to the guys at Blue Compass (formerly Candy's RV) near Scottsville KY, and they graciously offered to take a look. When we arrived, the shop foreman Jordan dropped the project he was working on and dove in, and within a couple hours had the problem diagnosed and fixed for a reasonable fee. So if the story ended there, what they did for us was exceptional. But it gets better. That night when we arrived at the Kentucky Horse Park campground, we discovered the overhead lights in the dining slideout weren't working. The next day we called Blue Compass, and Jordan immediately admitted that was the one item he didn't think to check before sending us on our way, as those lights are not normally on the same circuit as the fridge. He owned up to the problem, and volunteered to make the 2.5 hour drive to Lexington that night on his own time to make the repair. He showed up at 8pm and worked for another 2-3 hours to get everything working correctly, without one whisper of complaint. I ended up tipping him $250 for his time, something he never asked for or expected. Jordan is a man of integrity who lives out his faith! If we lived in the Bowling Green area, I wouldn't hesitate to have them do all our service work, and highly recommend them.

We previously purchased a camper from the Murray location and everything was great. We always said…read morewe would come back to buy our next camper from them. Today, my husband and I went to the Oak Grove location, we spent an hour or so talking with the sales guy Justin. His co-salesman was also there and knew what camper we were interested in. Justin was very friendly and helpful. We decided we would like to purchase the camper and spoke with him about this. Before we put any money down we ask if we could look at it once more. Of course he agreed. When we walked out to the camper, without him, I noticed a car pull up to the business and a couple get out. The man was giving us a dirty look. My husband and I spent about 5 minutes looking over the camper again, then we walked inside to put down a deposit. When we arrived inside Justin was not there. However, his co-salesman. an older gray hair man who knew what we were waiting to purchase, was sitting at a desk with the couple that just walked in. No one else was inside the building. This salesman did not acknowledge us or speak to us. Several minutes later I ask him if he knew where Justin was. He said "I sent him out to the lot" I then ask if he could call Justin back. He replied "no, is there something I can help you with" I told him we would like to put a deposit on the camper and that we already had our purchase loan approved. He replied " well you can't do that, I'm selling that camper to these people" I was shocked...we had been there much longer then that couple, we had already expressed interest in purchasing the camper. He also informed us that the other couple did not have credit approval yet and their loan may not go through...I'm sorry but WHO does business this way? Why would a reputable dealer sell a camper you wanted to buy right under your nose while you are STILL there? This older salesman KNEW we wanted to buy that camper, we believe that he called the other couple in to sell it out from under us!!! He continued to refuse to allow us to speak to our salesman again and told us there was nothing we could do!!! This is a dirty way to run a business and a HORRIBLE way to treat RETURNING consumers!!! BEWARE!!! They don't care how invested you are, or how much time you need to think over such a huge investment they will sell camper right out from under you just to make a dollar!!!! They clearly do not care about their customers!!!

After comparing dozens of websites and RV dealers, we finally happened upon Adventure Camper Sales…read moreon the RVTraders.com website that listed some of their trailers and prices, from that site it directed us to their own website: www.adventurecampersales.com. We called and spoke with Doug who later directed us to James their sales specialist, and they confirmed that the trailer we were interested was still available. We left Louisville and made the drive to their lot on Victory Lane that looks like an entrance to a Church, (but is actually the entrance to the road to their lot), and it was more than worth the three and a half hours trip. The trailer was just as it was advertised, and James, Doug and his team members told us that the they would have the trailer prepped and ready to go the next day or at our earliest convenience. James gave us all the information we wanted to know about the vehicle and available options. Doug assured us that the vehicle would undergo inspection and detailing to have it road ready. They are a very professional team and the buying experience with them was so refreshing. They really aim to please the customer. I wish every buying experience was as accommodating as it was with them. They offer great deals and make the buying experience one to cherish.

Honesty and integrity are the standards in this family owned business. I've worked for 6 different…read moredealers over 35 years in the business and no where were the customer satisfaction the number one priority.

We purchased a new 5th wheel camper from Riley's in 2017. The camper is of very decent quality, but…read morewe had issues. Riley's service dept put on 2 new ACs, and fixed a few other things. We live over an hour away, so the service dept shipped parts to me to replace under warranty...no cost to me at all. You can't beat that. The only issue they were unable fix was a water leak from the undside of one if the slides where the tires sprayed water up into the camper. I came up with a solution, told the service dept what I needed, and they shipped what I requested, free of charge. I was able to seal the leak, and no problems since. The only reason I didn't rate 5 stars is if I didn't know how to work on campers, I would still have a slide out leak, or would have had to pay someone to fix it. Overall, however, we are very happy with out experience with Riley's RV World.