I have been with this office for 40 years. Jen helped me quickly while I was at the Wells vehicle…read moreregistration office. And then a day later she resolved our Umbrella policy issues. So, the insurance conflicts of the week all resolved quickly! Ron Campbell Wells

Had renters insurance with them for a few years. The staff were very professional, responsive, and…read morehelpful every interaction I had with them.

We have been with Riley Insurance Agency for decades and we couldn't be happier. They find the…read morebest, least expensive policies, help with questions and help us with claims. They are on the side of their customers and we appreciate all the personal attention we get. And we have worked with several different agents over the years and they have all been top-notch. I recommend Riley Insurance Agency to all.

I called today at 11:45 an to get a quote for auto insurance. I was told that I needed to speak to…read moreDonna who was at lunch but she would be given the message to call me & would be back at 12:30. At 4:38 pm we get a call from Donna (that was SOME lunch!) She was snippy from the get go (apparently she needed a 5 Hour Energy to prevent afternoon crankiness!) she said she could take our info but sincerity was almost 5:00 there was nothing she could do until tomorrow. Well had ya called at 12:30 like you were supposed to we wouldn't be having this conversation! Then she said they do not pull DMV records until they are almost 100% sure of the sale. How can you provide an accurate quote if you don't pull the records? If you tell us it's going to cost us $500 and we say yes and you pull the records then say its going to be $3000 we are not going to do it! Donna continued to be rude throughout the phone call. So eventually my husband just told her he didn't like her attitude & we were not interested in doing business with Riley. I guess if you want rude customer service & not accurate quotes this will be the place. If you want good service I'd go elsewhere!

Great service. Have always been happy with the way the agents from State Farm treated me over the…read moreyears. I will continue to use them for all my insurance needs. Thank you. Darrin Darveau

From the owner: Our experienced insurance team is ready to explain auto, home insurance, and life insurance in a…read moreway that is easy to understand. In 35 plus years we have grown to be one of the largest State Farm auto insurance agencies in the state of Maine. Come in for coffee and see for yourself! Whether you are in Topsham, Lisbon, Freeport, Pownal, Durham, Bath, Brunswick, Harpswell, Bowdoin, Bowdoinham, Richmond, Georgetown, Edgecomb or in the state, we can assist! License #: ME-PRR38537

Tim is just the nicest guy and that doesn't go hand and hand with Insurance? Right ? He has always…read moretaken my calls taken my comments and most important helped me save money but also made sure I understood before a claim what I was and was not covered for. So pleasant and a real family focused business. They know how busy families are and he and his team make life easy when it comes to the web of complicated very time consuming must! If your don't want to be a number and treated with less then your worth this is your local agency !

From the owner: Contact my Agency to get a Quick,Personalized Insurance Quote Today! A great rate is just a call…read moreor click away. Our family has worked closely with Allstate for years to help people with their insurance needs - from homes to auto to boats and more. Our quality, service-oriented agency is not only owned and operated by a family, customers tell us we make them feel like family too. I'm proud to work with a financially sound and stable company like Allstate. They've been protecting families and their assets for over 70 years. They offer financial and life insurance products. These products, combined with years of experience, can help you achieve the financial future you deserve. As a small business owner, I understand the importance of building a solid foundation for the future and developing long-lasting customer relationships. That's why I'm committed to offering you the same level of service I'd expect from my own business dealings. When you leave my office, I hope you'll feel confident, informed, assured and satisfied in your choices. The way you should feel.

Disorganization leads to Frustration. ..improper billing... very poor management and customer…read moreservice. Zero follow through... Chaotic computer and accounting systems. ..the employees seem mismanaged and scatter brained... not very helpful or worthy of trust. Tyler at The Brunswick Maine locale is not skilled at managing this branch... should be promptly replaced. Insurance underwriters are incapable of doing their job. I will be reporting them to the NIB. This company needs a multi-faceted audit. I will do my best to arrange it.

This has been a truly awful experience. I am a new home owner and just purchased my hope a month…read moreago. I sent in everything that was requested of me. A few weeks after I start construction on the outside of my home and pI get a notice sent to me at the wrong address, not even the address they are insuring saying they are canceling me. My agent somehow missed the requests from underwriting and asked me to send photos of which I did. She then told me everything was good to go, then I get a cancelation notice. Not to mentioned I have asked her 5 times to help me with something on my car insurance policy. My family and I have been with AAA for years and it's too bad that lack of her due diligence she lost us as customers. Dee Turcotte clearly has too much on her plate to make sure I am getting the service I need. Buyer be aware it's been a painful experience.