I chose this office because of their advertising and message that they help patients "love your…read moresmile." Unfortunately, my experience was the opposite. I was seeking a simple two-tooth flipper. Instead, I experienced months of frustration, poor communication, and an unsatisfactory result. This was not my first removable appliance. I had successfully worn a flipper for many years, so I knew a natural-looking and functional result was achievable. When the first flipper was delivered, I was unhappy with its appearance. I communicated my concerns directly to Dr. Denson and Christie, provided photographs, written notes, and specific requested changes, and gave the office every opportunity to address the issues. At my second appointment, after waiting approximately 46 minutes to be seen, I received a revised appliance that still failed to address the concerns I had clearly identified. The appliance continued to have significant aesthetic issues involving tooth shape, gum contours, proportions, opacity, and overall harmony with the surrounding teeth. These concerns were known before the original appliance was even made and remained after the revision. To be clear, my issue was not that the appliance differed from my previous flipper or Essix. I understood an exact replica was not possible. My concern was that the appliance was aesthetically poor in its own right. When I explained to Leah that the revised appliance still had the same issues and, in my opinion, looked worse than the first version, the interaction became uncomfortable. My spouse, who attended the appointment with me, shared my concerns. Rather than feeling heard, I felt my concerns were dismissed. I ultimately removed my own bib, left the appliance at the office, requested a refund, and was then asked to wait even longer to speak with Dr. Denson despite already being late for another appointment after the lengthy wait. This was not the first time I experienced excessive wait times. I left feeling that my dissatisfaction was being treated as a problem rather than a legitimate concern. After persistently following up myself due to poor communication, I eventually received an offer of only a partial refund along with a letter terminating the doctor-patient relationship. While I understand a dentist has the right to discontinue a patient relationship, it was disappointing to be dismissed as a patient rather than have my concerns meaningfully addressed and resolved. I also requested that the refund process be handled remotely through written communication, electronic signatures, and either a mailed check or refund to the original payment method. Despite this, I was instructed to return to the office in person, creating additional inconvenience and stress. What makes this experience particularly disappointing is that I did everything reasonably possible to help achieve a successful outcome. I provided photographs, written instructions, specific feedback, and allowed the office to revise the appliance. Despite those efforts, the final work remained subpar and my concerns were never adequately addressed. I also felt significant pressure toward extensive restorative treatment throughout my time at the practice. In hindsight, I am grateful this experience occurred before proceeding with larger and more expensive dental work. If Dr. Denson could not provide a satisfactory result with a relatively straightforward removable appliance, I was no longer comfortable trusting him with more complex restorative treatment. To add insult to injury, after years of routine six-month cleanings at this office, and even bringing to their attention that I think I have a cavity each time with no resolve, my new dentist has informed me that I have multiple cavities. I fully expect a generic response from them on here rather than accountability. Between Dr. Denson's attitude, the lack of professionalism shown by staff, the poor communication, and the disappointing quality of work, I cannot recommend this practice to anyone seeking highly aesthetic dental treatment.

Dr. Kieth, and Dr. D, have been very good to me over the years. I've had multiple emergency…read moredentistry issues, and they've always been able to help quickly. The staff is fun and friendly and are always eager to help.

I've had lots of dental work over the years with crowns, root canals etc. I have been to more than…read morea few dentists. I can honestly say hands down that Dr. Coker and his entire staff are by far the best! Recently, my husband and I both had some cosmetic work done and he did an amazing job. Definitely won't find a better dental office in East Texas. Can't recommend them enough!

I have known Dr. Rick Coker and his wife for at least 17 years. I ran into a emergency dilemma with…read moremy lower permanent retainer I had from having braces about 28 years ago. The left side came unglued and was springing up and poking me. Very painful!! I guess 28 years of the glue holding was a good long time, but time was up! I called my regular dentist and they could not help me, instead referred me to an orthodontist. I went there, and upon leaving I could tell what they did was not going to last, as it felt very thin for some reason. I was right, the very next morning, the retainer sprang loose again and I was in the same boat. I called Dr. Coker's office and spoke to Mary, who had me come in right away. I should have called Dr. Coker in the first place. I went in, and his assistant thoroughly applied the best adhesive ever and got my retainer back in place. I imagine it will hold another 28 years or better! I would highly recommend Dr. Coker's Smile Studio for any and all tooth situations and especially emergencies with your adhesive glue! They are a wonderful group and do terrific work. I will definitely go back again and again. Highly recommend!! Kim Harden

Highly recommend this dentist. He's very knowledgeable & gives excellent care. His staff is very…read morekind & friendly & gives outstanding service! I love the Christian music always softly playing.

Amazing dentists and staff!…read more Came here for a checkup and cleaning. The hygienist was very gentle. The gal up front is super nice. The doctor came in and did a very thorough exam. He saw that I broke a filling in one of my back teeth. He showed me a picture on the computer screen and I just knew that I had to get that fixed. He was very gentle with the shot and I didn't hurt afterwards at all. The assistants were friendly too. I will definitely be sending my friends and family here! See y'all in six months!

They worked me in on a Thursday. After not seeing them in a very long time. They fixed me up fast…read moreand did a great Job. Such nice folks.

If you are searching for a dentist in the Longview/East Texas area, look no further than Clint…read moreBruyere, DDS, check the website at : http://www.smileoasis.com/pages/about.htm Dr. Bruyere is an exceptional dentist with over 30 years of experience. He is very concerned with patient care and the satisifaction of each client with every dental experience. Dr. Bruyere is supported by a friendly and welcoming staff, all of whom make sure that you are taken care of and enjoy your dental visit. The office is warm and inviting- they always offer the newest in dental products. When I was in recently, they had a new supply of dental gum (contains Xylitol) that is actually good for you to chew. Google Xylitol for more information. I've tried some of the gum and it's fabulous...and good for you too!

From the moment you walk in the door you are greeted. I have anxiety from past trauma at a dentist…read moreand the quality of care is amazing. They really know how to take care of each individual. They make sure you are comfortable the whole way. I recommend both Dr. B. And Dr. Foster.

Another excellent adventure with Dr. Bean and his team at Complete Dental Care! From the initial…read morecontact with the front office staff, through the scheduling, preparation, and the actual procedure and follow-up, every aspect of the visit was efficient and relaxed. It is the reason that I am willing to make the five-hour round-trip drive to Greenville for dental care. One of the most frustrating aspects of getting old is dealing with compromised, failing teeth, and at 70 years, I've had my share. Whether due to injury, disease, or shoddy past care, if you are missing teeth or if it hurts to chew, it affects one of the great joys of life - eating! I've been a client of Dr. Bean for the past 3 or 4 years, and I can attest to the exceptionally high level of care that I receive from him and his well-tuned machine. Dr. Bean has assembled a very capable team. From the front-office staff, to the dental assistants and hygienists and associate dentists, the emphasis is on making the client comfortable, and making the visit as easy and efficient as possible. As soon as I plop down into the dreaded Chair, the emphasis is on making sure that I'm comfortable...I especially like the big, soft blankie that was offered. (Hey - I'm OLD, cut me some slack!) One thing that I really appreciate about the Good Doctor is his attention to my pain level. If I feel pain at any point during the procedure, I am to raise my left hand and let him know, and he just makes it better. (I have a pretty high pain tolerance, but when relief is just a hand-wave away, why suffer?) Dr. Bean is very good at explaining what he's about to do, and will explain it at the level of detail that you desire. The use of technology helps ensure that he and his team have a very good idea of the work that needs to be done, and allows them to plan and execute efficiently. It also helps the patient to visualize the process. Another aspect of the visit that I really appreciate is the level of education that is occurring during the procedure. Doc is continually communicating with his assistant(s), asking questions, explaining why he is doing something, asking gently probing questions, mentoring. Speaking with these folks afterward, they seem to genuinely appreciate the interaction, commenting on how it much they learn from him. One thing that really frustrates me about some dental encounters is when the doctor is feeling chatty, and asks "So, do you have any plans for this weekend?" - and then shoves both hands into my mouth up to the elbows...my reply comes out something like "Mmphv jmvumphh..." With Dr. Bean, if he asks a question, he lets you answer, asks follow-up if necessary, and then moves on. Follow-up contact after the procedure is great. Any meds were called in by the staff up front to ensure that you have time to pick them up at the pharmacy and have them on hand before the procedure. I always get at least one contact later in the day to make sure that my pain level is okay and that there are no issues or questions that need to be addressed. If the medications need to be adjusted, they take care of that. Dr. Bean and his team are a class act. They are pleasant, efficient, and their emphasis on patient care is excellent. I can't recommend them highly enough.

This is not your ordinary dental office..... the staff is fabulous and you are treated like family…read morethe minute you walk in..... every one of them has a great personality!!!! In my past experiences, you don't always find that!!! Shelby did my teeth cleaning while I had the option of watching TV or listening to awesome music, not elevator music..... Dr. Solomon came in to check everything and I was good to go...... At check-out, the staff had already printed out services for that visit PLUS the schedule for the next visit, all I had to do was stand there and smile with my pearly whites!!!!! Honestly, I left wondering if I had really been to the dentist or was it just a wonderful dream!!!! Thank you Dr Solomon, Shelby and staff for a fabulous dental experience...... BEST I have ever had!!!!!

Outstanding dental office, super clean, organized and on time. Entire staff super friendly and…read moreprofessional. I look fwd to my next visit