Never been treated so poorly in my life. They don't want you to enter the shop unless you know what you want to buy. Good luck trying to shop for a tshirt or anything. The owner is rude, abrasive and incredibly disrespectful. read more

Visiting from California. The little town is super cute and we wanted to walk around. Went into this clothing store to buy some clothes for our trip. The older lady yelled at us for touching the clothes. Told us we can look at the clothes by holding the hanger or try them on but do not touch in any other way. We walked out straight away. No need to pay any money to this place. If you go here - don't touch anything and look out for the tiny elderly woman. She's scary. read more

Big zero star for this very rude shop. Walk into the shop and asked by the older owner what did I want ! (Not hello or anything like that ) I said I was just looking , I was then told all of are produce is in the window if you need to see it ! Very very rude. So just left and took my custom to another shop who where very helpful. Would strong advise not to shop here and find it the only problem I found in Kandersteg a wonderful village read more

Don't bother buying anything from here. Super rude lady tells you not to touch the clothing a certain way, "but ok to try it on!" Whatever, you old miserable bag. read more

Incredibly rude service. We went in looking for clothing for our 13 year old daughter, and when we started looking at shirts, we were greeted with hostility by the shopkeeper telling us there was nothing for us, despite seeing items we were interested in. It was truly perplexing -- never in Switzerland have I experienced such treatment. read more

Zero stars if I could. STAY AWAY FROM HERE!! This shop was beyond terrible, the owners - Katharina Steiner and her mother (their names and pictures are on their website) went insane when My husband and I tried to exchange a defective camping chair. I've NEVER experienced such terrible customer service in my life. The chair broke 24 hours after I purchased it and as soon as I walked in to inquire about an exchange (Katharina recognized us from the day before), the mother started screaming at us when she saw the chair in my hand. I didn't even get to speak before she went off yelling. We were in shock. She screamed over and over that it was new when you bought it! I said that I agree it was new, but it was clearly defective. The metal snapped at the corner joint, and I would just like to exchange it for another one. She wouldn't stop yelling and telling me she was going to call the police because they DO NOT TAKE ANYTHING BACK EVER! The police?!?! For an exchange of a product?? This was totally bizarre, terrible and shocking. Katharina just cowered behind the older woman, apparently too scared of her mother to speak. Shame on them both. We've hiked and camped all over the world and this is the worst shopping experience I could have imagined. Please do not give them your business, it's sad because I always like to support local business but because of this terrible and shocking experience, I suggest you go elsewhere. One million thumbs down for this crappy store who don't stand behind their products and apparantly they are striving to be the rudest people in Switzerland. Oh, and I video taped her screaming at me because I couldn't believe what was happening. Shocking and sad. read more