Horrible service, quality and value. Never responded to complaints or repairs for the last 3 years. They keep raising the HOA fees with no noticeable improvements. read more

terrible service. thing you report in two years , they not event taking care.now my condo ceiling getting mold, is terrible. read more

This has been, by far, the most disappointing experience I've had with a property management company. One of their employees, Joell, has displayed unprofessional behavior, including resorting to name-calling when faced with job responsibilities she appears unwilling to handle. Her conduct is immature and unbecoming of someone in a professional role. I strongly advise against purchasing any property managed by L and B Management -- the frustration and stress, particularly in dealing with Joell, are simply not worth it. "WITCH" read more

*Never* buy a condo operated by this business. You will pay beyond what you can afford. The services (lawn care, pool, snow removal) is laughable. As a condo owner I have no recourse when they raise the rates and they have nearly every year that I have been here (8 yrs). Research before you buy a condo run by L and B. You've been warned. read more

I have been both an owner, where L & B managed, and a realtor, advocating for buyers & sellers where L & B Managment has been hired by the HOA. I have many emails to prove the actions of Joelle and it is unfortunate that their office staff defers to employee Kim, to clean up the aftermath of Joelle. Specifics to the most recent dealings with them, I was an owner and paying HOA member and because she knew I was a realtor, clearly has a problem working and answering questions beyond what a homeowner might ask. Rude. Nasty. Triangling information with other owners in the building. Total disservice to the homeowners they work for. The owners all know it and speak of it directly to me in the hallway and in the parking lot, and each other, but they won't put an end to the madness she's causing these people. I tried to discuss with the owner of L & B Management, he's a no go too. Won't call back. I then tried to take it to what might be a supervisor co-worker of hers at L & B Management, coincidentally, he's a licensed agent also, because they have a management status. Again, he's a no go. Sad but true, they are letting this employee run their business into the ground. Why HOA's would choose to work with them after reading all these emails is beyond me. Just call any realtor with a transaction in one of the buildings/properties they manage and they will tell you the truth! read more

As a contractor of this company I've had a perfect experience. Amy has been a great communicator and really shows of how nice the management team is. read more

Nothing gets done. Rude people to deal with. Rules by condo owners never followed. When u complain nothing gets better. U deal with one person, jo, rude. read more

I don't even know where to start....Jo, or whatever she goes by...is very rude, and disrespectful. I don't understand how this company is still standing! I wish I had researched before purchasing a condo under this HOA. She was very dismissive of the concerns I have in my building. She was rude in her email, proceeded to contact me via phone finally, didn't allow me to get a word in, and started the conversation off being defensive. She verbalized, "I don't care, and nothing is going to be done about it." Then, she hung up on me after calling me a "miserable witch." This lady needs mental health help because she doesn't have herself together. Her days are numbered. Some of her responses : " All the buildings was deep cleaned a couple of weeks ago and the cleaning person is cleaning the buildings weekly. How often do you think the building need to be cleaned??? I have spoken to the cleaning person and what you have stated she said is untrue." " I take my directions from the board. This is interesting that you claim all this is happening, but you're the only person in that building complaining." I'm confused about how a professional is supposed to be taken seriously with responding this way to valid concerns. read more

The president of our association asked me if I would make some calls to help the board out. I was getting estimates for lawn maintenance and roof estimates. She called me and YELLED at me for doing this. Her name is Jo or Joell. She said that is her job and only calls certain companies. We own our condos and should be able to call companies if we want. This is the rudest lady and I wish our condo association would look into getting another company. No owners should be talked to the way ahead has talked to me. They might be cheap when it comes to money but you get what you pay for. GO FIND ANOTHER COMPANY read more

If I could give 0 stars I would, but I will give a 1 star since I have to enter something. This company is very unprofessional and does not know how to speak to people. Apparently they have an associate's personal number on the website. NOT MY FAULT. This young lady went off on me for calling the number instead of being accountable for the fact that the wrong number has been given publicly. HORRIBLE CUSTOMER SERVICE read more

Horrible customer service. Robin never answers emails, lies about not getting them and lied about her role in the company, claiming she was the boss. They never respond to work requests and have opened our property up to potential law suits. Horrible firm. They take our money and do no work. read more

They're honestly the worst. Rude and useless! Glad I am leaving their property - do not rent from them (they own my HOA). I couldn't imagine relying on these people to actually help me do anything in an apartment. read more

Just wanted to give a shout out to Amy from L and B Management Co. Our condo association has been working with her for quite some time now and she is definitely a breath of fresh air for us! She came right in and has been working with our board closely getting herself up to par with us. We had some major roofing problems when she came to us and got us the help we needed. Not only was the work done correctly but was affordable for us who are a very small community! Its nice to work with someone/ people who enjoy their job but also making us a great community to live!!! read more

L & B is HORRIBLE !! After speaking with them about mold in my apartment caused by their issues on their end, Stephanie has continuously called my phone directly and HUNG UP on me! She is ridiculously rude !! read more

I have water damage from my neighbors and a pipe that needs fixed. Roto Rooter came out and looked at it and said that the HOA / management would have to handle it because it's connected to the rest of the building. JILL was EXTREMELY rude to me about it then proceeded to hang up. I've already retained an attorney and I'm gonna take em for all I can. Ya fucked up bud. read more

I have leased with L & B Management since January of 2017 and they have been nothing short of fantastic! I really was surprised by the reviews here and on other sites though I know experiences vary - I felt the need to let future tenants know that they were great with us! Donna is wonderful! She worked with me on my move out, especially with advice since I was new to Ohio. Dan is great and understanding! I personally spoke to them multiple times through the 18 months and always ended the interactions completely happy! I'm still a bit shocked by such negative reviews. I approached them with respect and courtesy and was always given the same in return! I would gladly use them again for any services they offer. read more

This relationship was not beneficial in regards to my rental property! One office staffer is incredibly rude and unprofessional. Others cannot follow simple instructions, such as, follow up with with feedback after a property showing. If you have apartment building(s), or a single unit....There are many other companies in the area that do the same thing at a lower rate and...without the attitude. Save your self a headache! read more

They do Not place the needs of the Condo owners first. They are very rude when you contact them on the phone and REFUSE to take care of problems. They have violated our By-Laws and Ohio Condo laws consistently, and they don't care to do their job. They try to make the Board Members do all the tasks that they are supposedly "hired" to do. Would NEVER recommend them. read more