Had a great experience at Pacific Nail. The pedicure and manicure were very professionally…read moreperformed. My sister did massage and had a relaxing experience. Overall we felt pampered and well taken cared here. The owner was very kind and welcoming. Large and clean facility.

Super friendly and skilled…read more Love their pricing and they have super nice massage chairs. Would recommend.

I love all the girls here! They're fun and nice.. it's a…read morehappy environment and they get the job done good and fast. I get acrylic nails done

Had the most amazing European facial at the Five Petal Spa at Cliffrose! It was just what I…read moreneeded! The Spa was immaculate and the scenery breathtaking! I will definitely go back and take friends!!

I was taken back when I entered the salon for a nail appointment-the cleanliness, cozy, soft, and…read morejust wonderful atmosphere was enough for me to feel comfortable! Prior to getting them, I had initially thought about getting them here or not, but the moment I had hesitantly showed the staff my inspo pic, she assured me it was possible to do. I had worse experiences in many nail salons so I was quite surprised and happy by how the results turned out! I love it, love this salon, and the people here. Will recommend is your near Guildford area!!

I have been getting my nails done here for almost 2 years and I have always had amazing…read moreexperiences, until today. I got a french manicure and pedicure done yesterday which was done amazing and when I got up this morning I realized one of my toes had a chip in the white polish. I went in to the salon not thinking it would be a big deal to see if I could get it fixed before my trip and the lady who came to assist me was extremely rude and made me very uncomfortable for even asking to get it fixed. I never complained about the service and she made it seem like I was a huge inconvenience, was giving me dirty looks, talking to the other employees and even though I couldn't understand exactly what she was saying it was very obvious she was not talking very nice of me. This was very embarrassing and she even had the nerve to tell me to call next time after she started to fix my nail. The previous owners were wonderful and had great service and staff ALWAYS. Since the recent transition things have changed. I never leave bad reviews but I wanted to this time in hopes the new owners read this and can understand how rude this one particular employee was. Having staff like this will turn clients away very quickly. Even though this is a convenient salon for me, I am really considering never going back because of this awful treatment and how embarrassed this employee made me feel for such a small ask.

I love these ladies Lynn And Nancy! So friendly and they do…read moresuch a good job. They don't rush and make sure you're happy. Pedicures include paraffin and stone massage no extra charge !!! I only found them a couple months ago and I already consider them friends ! Also ask for a stamp card !!! I haven't filled mine yet but I look forward to the freebie.

Yesterday I called in to make my follow up appointment and after the way Nancy, the owner, spoke to…read moreme, I decided enough is enough. After Nancy confirmed my appointment she harshly said, "and don't be late otherwise I won't be able to see you until 1:30 ". Her comment stunned me because I had not been late in many months. Over the years I thought Nancy did not like me because no matter how much I said hello, tried to make conversation and gave good tips she was very serious, hardly acknowledged me when I came in she never wished me a nice day or thanked me for a tip. She shows no basic customer service in politeness. I tried to give her the benefit of the doubt because I did like how my nails were done, but yesterday I read through other reviews where others were treated rudely by Nancy. Other customers also said Smile Nail employees would call them if they are even 1 minute late for their appointment threatening to give their appointment away. I had the same experience. Then I would walk in the salon and no one would even be there, they weren't even that busy. Frankly, those phone calls made me feel a bit harassed but I let it slide and tried to remain a loyal customer. Other times if I asked for my mani pedi to be done separate, Nancy would get upset and say, " I'already told you before, you have to request that ahead of time, as if its my fault for not keeping track of all her rules. " It's rude and I don't need to be chastised like a child, especially in front of other customers. I pay too much money and give nice tips to be treated so harshly. They are losing workers and recently I have noticed they only have one other guy still working with them. Lin is friendly and gives good pedicures. She recently complained to me that no one wants to work for them. Perhaps if they created a kinder environment others would want to continue working there. I ended up calling back a couple hours later and just cancelling my appointment. I will no longer be going to Smile Nails or recommending them. I hope they stop and read these comments and work harder on their attitude.

This is by far my favourite place to get a manicure and a pedicure. The staff are so kind and…read morefriendly to you and will always offer you a complimentary hot water or tea. If you get a pedicure, you sit in the massage chairs, and it is very relaxing. For the manicure, you can also get one with or without a massage, but I always like to recommend a massage as it is quite relaxing. If you have a reference idea for the nails that you want, you could always show it to them and talk through what they can do to achieve the look. I definitely recommend calling or booking online as they can sometimes get very busy and are not always able to accommodate walk-ins. With that being said if you are in the area, I do recommend just stopping in and seeing whether or not they have an opening if they do not then they will surely try to book you in for a time that works. They also have a stamp card for services over $50 so that is always a plus and perk for loyal customers.

I walked in two weeks ago and they were able to fit me in right away. The salon is small but very…read moreclean and nicely maintained. They had a huge selection of shellac colours. My nail tech was very efficient, quick and gentle. She was able to clean up my cuticles without causing any redness or irritation. The colour I originally picked turned out to be lighter than the sample, and after doing one nail, she pointed it out to me and went and got another colour she recommended; I agreed and she went ahead with the new shade, and it turned out to be a perfect match for what I had originally wanted. I was happy she made the suggestion since I know some nail technicians just stay quiet and do what you've asked without question. The pricing is great, and the cheapest I've paid in a long time. It's two weeks passed and my nails are growing out great without any chips. One thing I noticed was that over at their pedicure section, the tubs all had plastic liners - I had read somewhere this is actually extremely hygienic and something that should be done more widely. I'm excited to have found a nice nail place in my area, since I've tried a few in the past that were either too expensive or didn't hold up. I'd definitely recommend this place to others.

my nails were great…read more technician next to me coughed non stop. no mask, no water. so unprofessional and didn't apologize. very gross

I am really happy about this salon- I love the ambiance and it's Huge inside! The ceiling looks…read morelike you're on vacation, and the nail tech talks to you! I usually want to be chill and be quiet and that's respected too. Recommend. I'm also happy that my nails are done thinner than thick... preference

I'm very happy with my nails and the service our group received at Wonder Nail! I called to make a…read morereservation for 4 people a couple of days ahead of our visit. They were very responsive and flexible as a couple of us decided to change our minds for what we wanted. When we arrived, there was parking readily available, and the technicians were waiting for us. The salon is on the smaller side but very clean and inviting. Three of us got gel x full sets and one got a regular gel manicure. The experience was very soothing, and the technicians were gentle and checked in frequently to ensure the length and colors were to our liking. We were visiting from out of town but I'm looking forward to the next time I come to the Richmond area because I will for sure book another appointment!

Great little spot. Akiko is wonderful. Gentle. Perfection. I didn't get the gel nails but asked her…read moreto help me restore my real nails as they were pretty beat up from gel nail polish suffocating them for years. I was so happy when I left. I could finally look at my nails with a sense of comfort & assurance that my real nails will return to their beautiful state. Thank you Akiko. I need to come get my toes done next :-)

I love this place. Vicki always does amazing artwork. The hard gel lasts a month. It's worth the…read moreprice.

Super happy with first nail art experience - came out so cute (from reference picture)!read more