Don't order from this company. I've already spent thousands with them and given them more chances…read morethan I should have . But this is it for me! They have no concern about expediting your order when it's placed. I waited patiently for 3 WEEKS and still didn't get my order!! I emailed .... I called the number and the phone rang for a long time and I waited till someone answered. The woman's tone was as if she couldn't care less about my order! The fact that I emailed them on week 2 that I didn't receive the order then called on week 3 only to be told that it was being shipped out that same day.... I waited all day for tracking number by email.... No tracking number was ever sent. Call the following day asking for the tracking number only to be told that there is none. I explained I needed for my vacation coming up in a few days.... And that the order would obviously not reach in time before I leave. I then told her cancel my order and give me my full refund! Her sarcastic response "OK Have a good rest of your day" and abruptly hung up. They don't realize there's other boutiques in Florida selling the same things they are selling ..... I am gladly taking my Money elsewhere. And it's true what other reviews have said... some of their clothing is poor quality for the price and awful customer service plus the strict return policy of store credit only, slow shipping . And to top off having a nasty attitude..... Good Luck with that Chic Couture Online! Have a good rest of your time in business!

Love this place. They have great stuff and I am proud to support a local business. The service was…read moregreat, were eager to start a fitting room for me so I wasn't caring around all the items I found to try around the store. I bought around 4 or 5 items and it came out around 200.00 which is amazing. Their selection is so much more than other boutiques I have seen in Highlands ranch. They have curated a great selection for both older women and younger styles as well. With discounted brands like Free People and other more eclectic styles I think I have found my go to shop.

I actually like this Nordstrom Rack location better than the one on Colorado Boulevard, even though…read morethe men's selection isn't quite as large. The store is easy to shop, checkout is fast, and the restrooms are open and accessible instead of being locked. The cologne selection is smaller than other locations, but overall it's a pleasant shopping experience.

I kinda need to stop talking myself into shopping here, I am a bad influence. I am a BIG Nordy fan…read moreand it goes the same with the Rack. You can find such great deals and specials even if it is only last season's style. The selection of men's and women's wear are usually a good selection, even for us more smaller sizes. I am bummed they stopped caring my favorite from Neutrogena, the sesame oil lotion. Their customer service and staff is impeccable and what you would expect at Nordstrom. This location is set off from the Park Meadows mall but parking can get busy if you want up front parking. My only complaint is the alteration service. The seamstress Nila is incredible and very talented. She's warm and friendly as well as efficient. I have confidence in her sewing skills. However, the pricing is confusing as well as not clearly displayed or explained. We took shirts to be tailored but some were $38 and others $78. It totaled over $600... A bit much for my usual needs. While they offer alterations for non Nordstrom items, the price is just a bit outrageous. Desiree, one of the managers, was kind and understanding in letting us cancel our order and the return process was stress free and quick. Overall, I still feel love for this location, the staff and the cute things I snag on each shopping spree. I'm a kid at heart and an irresponsible adult at the checkout counter here.

I like ARC. They don't take the good stuff and auction it online…read more I mostly wander around thrift stores to get my steps in. But occasionally, I have a mission. I was looking for quirky bookends and a speaker dock. Oddly, there wasn't a single pair of bookends, quirky or otherwise. But I found a Bose speaker dock! Both the remote and the outlet plug were missing. But I am nothing if not persistent. I searched through two boxes of cords and plugs, and found the missing plug. Did not find the remote. It's not an infrequent occurrence that the plugs get separated from the appliance. Sometimes they are even priced, although this plug was not. Someone had deliberately removed it from the dock, which was all taped up, and thrown the cord into the box. Perhaps they intended to grab the speaker later, idk. Things are often cheaper on Saturdays. The employees here are very nice and helpful. The store is clean and organized. And the speaker dock works perfectly! A most successful thrifting stop.

T went out of his way to test two different flashlights for me. They were/are small ticket items,…read moreyet it took the time to test them. Natalie helped me by showing me where the DVD/CDs were located. As a bonus, she cheerfully rang up my purchases. The customer service was wonderful; a testament to training and dedication!

Customer service needs improvement. I waited 5 minutes at the register and no sales attendant in…read moresight. When I called out towards the back still no one came. When the older sales lady did come out from the back she was unfriendly and had an attitude. I was friendly just there to do a return for tops that I ordered online that didn't fit. She proceeded to say " I cant help you, here's the customer service number take it up with them". To be clear I wasn't upset just confused as to why she was so rude in her tone. I loved this store for the past 5 years. But I won't be talked to like that by a saleslady. Needless to say I won't be back.

I was on a last minute search for a NYE dress and stumbled across a gorgeous dress as I walked past…read morethis store in the mall, so I stopped myself to head in and check it out. This was not my first time visiting this store before, but it will probably be my last. There were multiple employees present and they were all extremely friendly, but they were also very pushy and in your business. I did not appreciate this at all, as most people might. I wasn't constantly being questioned about if I liked something or if I needed something else and it was honestly way too much for me. I was also with my mother and she felt uncomfortable and had to leave the store which isn't okay. I understand if you are trying to make some last minute sales and trying to get rid of stuff, but being pushy and in customer's faces is not the way. I did end up buying my dress as I loved it so much and needed to find something with NYE being a few days away. I just did not like the experience I had at this location and do not plan on returning.

I'll admit, my wardrobe could definitely use some sprucing up. I've been working from home since…read moreCOVID hit and have traded my work looks for leggings and baggy tee shirts. So after eying this spot for yearrrsssss now, I stopped in the other day to take a peek around. One of four stores in the Denver metro, this shop is filled with the cutest wardrobe essentials for any look. Oversize sweaters, fitted tops, cropped tops, fall hats, the cutest jewelry, shoes, bags and MORE are offered here. In fact, I was surprised how much they fit inside the small(ish) space! Staff is stylishly dressed, super friendly, welcoming and down to help. Although I was just browsing, I easily found items I liked, was assisted with any needs and given countless compliments when spotted near the dressing room in my potential new items. Seriously so sweet! New items are delivered each Monday and Thursday, so inventory goes fast! Definitely can't afford to wait on purchasing something later, as it might not be there when you return! Although pricing is a bit higher here than other spots in the area, the quality is outstanding! I ended up with a cute winter sweater ($68) and chic stackable silver ring set ($12), bringing my total with tax into the $80's but well worth it. The sweater is durable and bound to be a hit this winter, and I have worn the rings everyday with no tinting/fading or turning my finger green! Ha! All purchased items are put into a reusable tote bag for future use and environmentally friendly! PRO TIP: All first timers that provide their telephone number and email, receive a $10 off (a purchase of $20 or more) for their next visit - also applicable to online orders! With the upcoming seasons ahead, I know I'll return!

if i didn't just sign my lease i would have asked to move in here. This store is so cute and has…read moresuch a great selection of clothes & accessories. Jessica was super helpful and personable throughout my whole experience and I cannot wait to find another excuse to go shop!

We had such a great experience! Booking an appointment was easy enough and each girl got exactly…read morewhat they wanted. I knew the girls were in good hands and the staff was all incredibly professional and safe. They also helped my younger one feel comfortable (first piercing). We had a great experience and I would recommend this place to everyone!

Giving it a 5 star for the actual service : love my new piercings, our girl was careful and…read morethorough with placement , and I love how it turned out ! What did bother me was a couple things that I felt were kind of "sneaky" if you aren't paying attention. -one of the workers mentioned that they would send us home with some of the after care solution and already had it packed in a bag but did not mention anything about how much it costed or asked us if we even needed it. (Was able to see it when I saw the itemized list) -the suggested tip total was not based on the service cost alone (which it should be because why would we be tipping the piercer on the actual studs and after care product? This isn't a small business ). The percentages suggested were based off the total bill. Of course you can change it but if you're like me and used to tipping a certain percentage and just clicking away, this is def something you want to look out for.

This is a good little store on the lower level of the Park Meadows Mall. They have fashionable Mens…read moreand Womens clothing for a reasonable price. The employee at the checkout counter was friendly and check out was quick and efficient. Good experience all around.

Closing for a reason that's for sure... worst customer service ever. Asked all the questions and…read morewas lied straight to my face. When confronted got super defensive.... Own up to your wrongs.

I've come here multiple times (I haven't brought clothes in here to sell so I can't speak for that)…read morejust to look around. I do like this location better than the rest because there is a larger selection of free people and what not here, but other than that I'm not that impressed with the selection of clothing. Sometimes I can see quality items and snag them for a good price; sometimes I find something I like and I take it out to look at it and then I find out the item has holes or stains or both. Some of the clothing here also seems fairly worn looking and they still are asking a somewhat high price for it (for what it is). You can find good things here if you don't mind digging around a bit for it.

Lets get this straight, so they advertise for this big sale yet you aren't allowed to try on…read moreanything on that is listed as the sale items??? You also aren't allowed to make returns on anything you aren't allowed to try on as well. Hmmmmm....The solution is being told to publicly undress in front of the single store mirror because only those that are buying regular priced items are privileged enough to take their clothes off behind a closed doors. Even though last week you were allowed to use the fitting rooms. Apparently, the more you buy the more you save this weekend but the more you buy the more restricted you are to actually seeing if you like it. If it's 50% off you can try on clothes if it's more then you are benned from the changing room. Even the employees thought it was ridiculous! Please change this absurd policy!

Always so many things I want in here. A whole Sanrio and Harry Potter section. Blind boxes and…read moretheir signature backpacks. And a new KPop Demon Hunters display. Associate at cash register. Prices are average for this type of store.

I go several times to ALO store in Park Meadow ,Nathan help me to buy all my pants and overcoat…read more He's very nice and kind and he helped me a lot. Thank you, Nathan.

Rude staff. Totally ignored, the blonde attendant definitely saw us. Overpriced plastic clothing…read more polyester = plastic bag.