Calling to set an appointment and clarifying what to bring was smooth. Parking was accessible. Nice…read morereceptionist and fine waiting area. The person that did my taxes seemed like she knew her stuff and I appreciated she asked for a second opinion from a colleague or manager a couple times. I think i was in and out with being compliant with taxes to IRS within an hour They gave me coupons to offer out. I've recommended Acc-U-Rite to 3 sets of folks now

First time here, I would do my taxes here every year for the rest of my life if I could…read more Don't have a printer at home? They'll print PDFs for you as part of their service. Much appreciated! Tons of regulars who have clearly been coming for years and are on a first name basis with staff. No appointments, walk in only, though you can wait for a specific tax preparer. I was in and out in 90 minutes, the actual filing was a breeze and my tax guy was so nice. I got a discount as a first time customer, and you get the same discount if you refer someone. They also offer drop-off and pick-up later tax services. They run a tight ship, made filing taxes a breeze.

I went to them after my father passed away in 2023. My father had been using their services,…read morespecifically Will, for over 25 years. Will got the personal tax returns done in a timely fashion but am still waiting on the refund check. I also gave him the estate account which he assured me he knew what he was doing. So almost a year later and numerous e mails and phone calls trying to get in touch with Will I basically fired him. I went and got all the paperwork and documents for my fathers estate and had to find a new accountant to take on this task. The new accountant did a superb job in a quick and timely manor but Because of Will's no response I had missed irs deadlines for the estate tax returns. The only reason I went with Will and J&M was because of my fathers long history with them. Needless to say I believe my father would be ashamed of the way his family was treated by J&M and specifically Will! Unfortunately there is not a spot for zero stars otherwise that would be my rating. ​

I've been going to J &M for over 25 years with my small business taxes. Have never had a problem or…read morean error. Taxes were always done on time at a fair price.

We have been clients since starting our business a couple of years ago. They are always very…read moreresponsive and supportive. We have them handle our payroll, business, and personal taxes and have been very happy with their service. Highly recommend!

I've been a client of Heidi Gugliotti's for the last 4 years. Her and the Wasserman, Shuff & Co…read more team do a fantastic job in preparing our taxes personally and for our business. Fantastic communication, easy to get in touch with when you have questions. I always know where we're at in the tax planning and prep process. Highly recommend.

I've been a business and individual client of SVA for over 20 years. They have always provided…read moreexcellent advice. I feel like our dedicated accountant is always working in my best interests. He has consistently been there for us, even when we require after hours meetings, so as not to disrupt our usual business hours. I consider him to be a friend. If you want someone to work hard for you and your business, you can't go wrong with SVA!

SVA did my tax return three years in a row. The first two years there were minor problems but…read morenothing big. The third year they totally screwed up my tax return several times. Eric and I had a half hour meeting to discuss how we wanted to file my investment properties. He must of forgot all the details of this meeting because when I came in to sign my return everything for our conversation had not been applied. They had to redo the tax return while I waited in the office. Then they even filed my multi family property as a single-family home which triggered a audit from the state of Wisconsin. These guys aren't paying attention.

Tax forms versus the dentist. Every year. Which is worse? Going through the tax motions every…read moreyear is about as pleasant an experience as I imagine a root canal would be if you weren't numbed. Hammernik and Associates always manages to make the tax experience less painful. When I was relocated to Wisconsin, Hammernik & Associates managed to work their way through the relocation paperwork and tax forms from two different states without batting an eye. In addition, they answered all my questions and showed me exactly what they had done and how they arrived at the data. Lately, because my tax forms have been less complex, I've been assigned different tax people nearly every time. In all but two instances, it didn't matter to me. The first time I was assigned a person who had zero people skills and even less personality and he acted offended when I wanted him to explain what he had done. The next time, the person whose name was on the signed form, although pleasant enough, wasn't the person who actually completed the form and couldn't really answer my questions. This, even when I had an appointment several days in advance so as to give the person time to review the form and be ready for my questions. I struggled between three and four stars, but even in the worst situations, they've managed to come through. And, they are very reasonably priced for the the services they offer; so four stars it is. I've since found a local accountant, but not one that compares to the quality here. Mr Hammernik, however, is a 5-star CPA all by himself. If you're lucky enough to deal with him on your tax issues, you'll know what I mean.

Definitely look elsewhere if you are in need of tax services. Unless you are into rude,…read moredisrespectful and dishonest people Kris isn't the accountant for you. I have never encountered a more dishonest and incompetent person in my years of needing tax advice, I really look forward to my DOR audit.

Pass on by. Go somewhere else. They do not value long-time clients. Don't respect your input…read more Don't communicate about changes in your taxes or additional funds they'll charge. Really really disappointed in how they treated us, and we were with them a looong time.

Alice is experienced and does a great job with my accounting needs! She is very helpful and I am…read moreable to contact her whenever I have a question or concern. Her tax prices are very reasonable compared to other tax places.

Definitely go see Alice for your taxes! She was patient and kind, I had made a mistake on a…read moreprevious years taxes and she was able to correct it for me and was able to get me more money. She doesn't cost an arm and a leg and I will be going back to her every year from now on!

First time getting our taxes here. Great experience and will be going back every year.read more

My decision to attempt to use Stropes Accounting this year was based on my experience with Cuccia…read moreAccounting. Sadly, my assumption that the customer service and professionalism I experienced with Cuccia Accounting would be comparable was a mistake on my part. Knowing we had to file an extension was understood. However, what my husband and I can't understand is the office's inability to provide an estimated timeline for when our taxes would be reviewed. After calling at the end of April to confirm if all appropriate tax documents were received I was informed it would be May until any customer's paperwork who filed an extension would be reviewed. Now at the beginning of May, I called again to learn the same things. First, had all the appropriated documents been reviewed, and second, was there an estimated time of review and or completion? I was informed again that due to the fact, we needed to file an extension, our paperwork is yet to be reviewed and then, it would be reviewed on a first-in basis. I was also informed that if Mr. Stropes would need to take the time to only review the documents, he then might as well complete them, which is why those answering calls would not be able to provide an estimated time of review or completion. From what I am left to understand, Mr. Stropes is too busy to speak to clients personally, and because we needed to file an extension, we were left to wait an undetermined period for our papers to be even reviewed and or filed due to extensions being valid until October. In all fairness, I was not left to believe we would need to wait until October, however, there was still no adequate ability to provide any timeline at all. Due to the ambiguity of completion of our taxes, and the inability to learn helpful facts, I have realized that the office of Stropes Accounting is nothing like its predecessor Cuccia Accounting. My experience with Cuccia Accounting was all but friendly, informative, helpful, efficient, and professional. I am unable to say the same for Stropes Accounting. Perhaps Mr. Stropes is efficient in processing past/current clients, however, as a new client, my experience has not been any of this. The inability to communicate a timeline of any sort is not acceptable in my professional role, and if I told a client that I could not do so, I would be looking to update my resume and look for a new job. I caution those who are a new customer of Stropes Accounting to use the services of this office based on this experience. For those who disagree with my review, I am happy that your experience has been better than mine. We have requested our paperwork to be returned to us so we may find an office that can provide an overall comprehensive customer experience.